---
sourceDocument: Brazil Governance, Risk, and Compliance
sourceDocumentLink: https://www.servicenow.com/docs/r/governance-risk-compliance

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    - brazil

ft:locale :

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ft:publication_title :

    - Brazil Governance, Risk, and Compliance

ft:clusterId :

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bundleId :

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workflow :

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---

# Set up a question bank

# Set up and maintain a question bank {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
After you add a question to a question bank, you can reuse it in any assessment by dropping it into the assessment. You can create custom questions, add existing questions, or add and customize the sample questions that are included with the base system.

## Before you begin

Role required: admin or sn_vdr_risk_asmt.vendor_risk_admin

## About this task

The steps below describe the question bank feature for the classic assessment engine. If your organization uses the Smart Assessment Engine (SAE), question banks work differently. For more information, see the note at the end of this topic.

## Procedure

1. Define an assessment category by navigating to AllThird-party Risk ManagementAdministrationQuestion Bank, and then select New.
2. Enter a descriptive name and description for the assessment category and then select Save.
3. Open the record by selecting the name of the new assessment category.
4. Add an assessment metric (a question) to the category using one of the following methods.

   | Option | Description |
   | Create a question | Select New and fill out the form. For more information, see [Define a question](https://www.servicenow.com/docs/J~BM3HiDOB1VkbeGz6iLUA "After you add a question to a question bank, you can reuse it in any assessment by dropping it into the assessment. You can create custom questions, add existing questions, or add and customize the sample questions that are included with the base system."). |
   | Add a question | Add a question from an existing questionnaire template. 1. Navigate to AllThird-party Risk ManagementAssessment SetupQuestionnaire Templates and select the questionnaire template you want. 2. Select the question from the metric categories related list and then select Add to Question Bank. 3. Select the question bank where you would like the question added. {#tprm-question-bank-create__ol_bcm_h3z_hcc} The question has been added to the question bank. |
   |-|-|

   {#tprm-question-bank-create__choicetable_rkc_13z_hcc}
5. Select Update to save the questions to the question bank in the current assessment category.

## What to do next

SAE question banks{#tprm-question-bank-create__section_sae_question_bank}

For SAE templates, a Type field on the template determines whether it functions as a standard assessment template or as a question bank:

* Template: the template is used to create assessments, as described elsewhere in this docset. Out-of-box SAE templates are set to this type.
* Question bank: the template functions as a shareable pool of questions rather than a standalone assessment template.

{#tprm-question-bank-create__ul_sae_qb_type_values}

A Purposes field on the template lets you share a question bank across multiple template categories, rather than restricting it to a single category.

A Question bank category roles field on the template category record lets you restrict which users can reference question bank questions from that category. Users can reference questions only from
categories they're authorized for.

*[\>]: and then