Activate TPRM issue recommendation skill

Activate the TPRM issue recommendation skill from Now Assist for TPRM to generate recommendations for TPRM issues.

Before you begin

Install the Now Assist for TPRM plugin (sn_tprm_gen_ai).

Role required: admin

About this task

Important:

After installing Now Assist for TPRM, all Now Assist for TPRM skills are activated by default.

The recommendation skill helps third-party risk assessors quickly identify issues by generating AI-driven suggestions based on the content of assessment responses. Recommendations simplify the process of associating issues and creating tasks, and are accessible when an external assessment questionnaire has received responses.

To generate meaningful recommendations, data must be available from completed prior assessments and previously created issues. The recommendation skill uses these historical issues, along with their associated questions and responses, as reference data. After recommendations are generated, you can accept or dismiss them individually. For more information, see Generate issue recommendations for TPRM.

Note:

If you want generated issues to be created using historical data for individual third party, you need to navigate to All > System Properties > All select sn_tprm_genai.same_vendor_required and set the property to true.

Procedure

1. Navigate to All > Admin Center > Now Assist Admin.
2. Navigate to the Now Assist Skills tab and select Technology > Risk & Sustainability.
3. Select the TPRM Issue recommendation skill and then select Activate skill.
4. View the skill in the Now Assist context menu by selecting Select display and then toggling the Display button.
   This skill is now available to be used in the Vendor Management Workspace.
5. Select Save and continue.
6. Optional: Review and confirm that the recommendation skill meets your requirements.
   1. Select Define access to review or update the conditions when the skill is accessible to users.

      Table 1. User access - Access Control List (ACL)

      Field	Description
      Decision type	Allow if
      Roles	sn_tprm_genai.nowassist_user

      Table 2. Role restrictions to skill

      Field	Description
      Roles	sn_tprm_genai.nowassist_user sn_vdr_risk_asmt.vendor_assessment_reviewer

7. Select Save and continue.
8. Select Review and activate to view a setup summary for the skill.
   This includes a description of the skill, accessibility of the skill, and display option of the skill.
9. Select Activate.

   The TPRM issue recommendations skill is activated.

10. Select Return to Risk & Sustainability to return to the page listing all risk and sustainability-related skills or close the dialog box to remain on the same page.

What to do next

You can now use the recommendation for TPRM issues skill. You can generate issue recommendations for questionnaires that are part of an external assessment with responses received. For more information, see Generate issue recommendations for TPRM.