---
sourceDocument: Brazil Governance, Risk, and Compliance
sourceDocumentLink: https://www.servicenow.com/docs/r/governance-risk-compliance

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# E-signatures on questionnaires or document requests

# E-signatures on questionnaires or document requests {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Questionnaires or document requests might require electronic signatures of third-party contacts and/or reviewers.

## Before you begin

Role required: sn_vdr_risk_asmt.vendor_risk_manager or sn_vdr_risk_asmt.vendor_assessor

## About this task

After a questionnaire or document request has been submitted to the third party, the Third-party Risk (TPR) manager or TPR assessor receives an email notification that includes a link to the record.  
Note:  
The signature feature isn't supported for SAE questionnaires.

## Procedure

1. Select the link to open the questionnaire or document request.  
   Note:  
   A signature is required for the Sample questionnaire. Open the questionnaire that requires a signature.
2. Complete the questionnaire or document request, and, when you have answered the questions, select Save and Sign.
3. Use the Type tab to enter your name or use the Draw tab provide a free-form signature and then select Sign to Complete.
4. To update the questionnaire or document request in any way, select Make Changes.  
   The signature is removed and you must sign again after making the changes.
5. After you have completed and signed the assessment, select Exit and then repeat the process for any additional questionnaires or document requests in the assessment.
6. When you have completed all questionnaires or document requests in the assessment, select Submit Assessment.  
   Note:  
   You cannot submit an assessment until all items that require e-signatures have been signed.

## Result

The state of the assessment changes to Response Received, and risk scores are calculated.
**Related concepts**   

* [Managing the Third-party portal](https://www.servicenow.com/docs/gww4m9ufNHvyDxzuQvEzVw "Third-party contacts respond to questionnaires, requests for documentation, tasks, and issues on the Third-party portal. The portal is the point of interaction between third parties and risk assessors.")  
**Related tasks**   

* [Respond to a questionnaire in the third-party portal](https://www.servicenow.com/docs/ndV3hS7X2GMQakKgEL39qQ "As a third-party contact, respond to assessment questionnaires issued by your assessment team. You can answer questions directly in the portal, use a spreadsheet template, or use a SIG questionnaire format to provide your responses.")