Managing Operational Resilience

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Starting with GRC version 16.x.x, a new workspace has been introduced for the GRC: Operational Resilience application. You can use Operational Resilience Workspace for managing your resilience tasks and monitoring the resilience metrics from a single dashboard.

    Overview of Operational Resilience Workspace

    Operational Resilience Workspace provides a single-pane view for an improved User Experience (UX) and a simplified user journey. The highlights of Operational Resilience Workspace are as follows:
    • Configure the resilience tasks by using the interactive forms.
    • Visualize the resilience metrics on the dashboard.
    • Track the risks, controls, and issues from the GRC applications on the related tabs in the Service form.
    • Remediate the incidents, outages, vulnerabilities, and change requests for a business service.
    You can view the data visualization components of the resilience metrics on the following pages:
    • Home page: The Home page displays the status of the services and the pillars on the dashboard.
    • Tasks page: The Tasks page displays your individual tasks and your team's tasks on the dashboard.
    • List page: The List page displays the configurable resilience tasks, such as the importance and impact tolerance assessment or a scenario analysis in the list format.
    The Home page, Tasks page, and List page are displayed in the following examples.
    Figure 1. Home page
    Home page.
    Figure 2. Tasks page
    Tasks page.
    Figure 3. List page
    List page.

    Roles required to access Operational Resilience Workspace

    You can access Operational Resilience Workspace with the following user roles:
    • Operational Resilience administrator [sn_oper_res.admin]
    • Operational Resilience manager [sn_oper_res.manager]
    • Operational Resilience user [sn_oper_res.user]
    Note:
    For information on the administrative tasks, see Completing general administrative tasks.

    Configurable features in Operational Resilience Workspace

    You can configure the following Operational Resilience features in Operational Resilience Workspace:
    • Importance and impact tolerance assessments
    • Scenario analyses
    • Self-attestations
    • Business services
    • Operational vulnerability