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sourceDocumentLink: https://www.servicenow.com/docs/r/government-industry

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ft:locale :

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ft:publication_title :

    - Brazil Public Sector

ft:clusterId :

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---

# Configure the Merit Review Scoring Framework and Rubric

# Configure the Merit Review Scoring Framework for a Grant Program in the Reviewer Service Portal {#ariaid-title1}

Release version: Brazil  
Updated March 18, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Define the scoring framework that a merit reviewer should follow as they review and score grant program proposals in the Reviewer Service portal. You can also select which knowledge bases or frameworks are displayed to a
merit reviewer in the Reviewer Service portal.

## Before you begin

Role required: admin

## Procedure

1. Navigate to AllService PortalPortals.
2. Select the portal for which you want to display the desired merit review framework.  
   Select the Reviewer Service Portal. For information on how to create a merit review framework, see [Create a custom Merit Review scoring framework for a Grant Program in the Reviewer Service Portal](https://www.servicenow.com/docs/Rt0s~X_sh1JZnEe5ZE_lww#psds-config-gmp-create-scoring-framework "Start scoring grant proposals based on your agency's preferences by creating a custom scoring framework.").
3. Select the desired scoring framework.
4. Add a scoring rubric.  
   A rubric is a Knowledge Article which needs to be added to this program so that the evaluators/reviewers know how to judge the proposals.
5. In the Knowledge Bases related list, select Edit.
6. On the Edit Members form, move the desired knowledge bases from the available items in the Collection column to the Knowledge Bases List column.
7. Select Save.
{#psds-config-gmp-scoring-framework__steps_ncz_bg3_f3b}
* **[Create a custom Merit Review scoring framework for a Grant Program in the Reviewer Service Portal](https://www.servicenow.com/docs/Rt0s~X_sh1JZnEe5ZE_lww#psds-config-gmp-create-scoring-framework)**   
  Start scoring grant proposals based on your agency's preferences by creating a custom scoring framework.
* **[Configure a merit review scoring rubric for a grants proposal](https://www.servicenow.com/docs/fakPVtQvUgPnfyKg2CLJmg)**   
  Create a knowledge article containing information on how merit reviewers are to score the proposals, known as a rubric.

**Previous topic:** [Configure Restricted Caller Access for a results letter](https://www.servicenow.com/docs/ekJmVK8sQoce3jX9fCLEQQ "Once the Grant Program Manager is ready to release the results letters for the applicants, the letters can be configured using Restricted Caller Access.")  
**Next topic:** [Create a custom Merit Review scoring framework for a Grant Program in the Reviewer Service Portal](https://www.servicenow.com/docs/Rt0s~X_sh1JZnEe5ZE_lww#psds-config-gmp-create-scoring-framework "Start scoring grant proposals based on your agency's preferences by creating a custom scoring framework.")  
**Related topics**   

* [Create a knowledge base](https://www.servicenow.com/docs/access?context=create-a-knowledgebase&version=brazil&pubname=brazil-servicenow-platform&ft:locale=en-US)

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