---
sourceDocument: Brazil Public Sector
sourceDocumentLink: https://www.servicenow.com/docs/r/government-industry

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Public Sector

ft:clusterId :

    - gvin

bundleId :

    - gvin

workflow :

    - Customer and Industry


---

# Configure terms and conditions for sign and submit in Investigative Case Management

# Configure terms and conditions for sign and submit in Investigative Case Management {#ariaid-title1}

Release version: Brazil  
Updated April 7, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Configure the terms and conditions that are displayed when investigators are asked to provide a signature before submitting a chain of custody log entry.

## About this task

Create or modify point in time content, such as terms and conditions, that are displayed when investigators provide a signature before submitting a chain of custody log entry. This provides investigators an opportunity to
make attestations before signing the chain of custody log form, creating a formal confirmation that the investigator has or will comply with evidence handling requirements. Terms and conditions information is stored in the
table.

## Before you begin

Role required: admin

Ensure that the scope selected is the Investigative Case Management application scope.

## Procedure

1. Navigate to AllSystem UIMessages.
2. Select psds.chain_of_custody.user_acknowledgement in the Key field.
3. Add the following text to the Message field.  
   `I confirm that I understand and comply with all evidence handling, security, and chain of custody requirements. I acknowledge that all information provided is accurate and complete. I attest that the property
   listed above is in the condition described and has been handled in accordance with federal evidence management standards.`
4. Select Update.
{#psds-config-icm-pitc-terms__steps_wkv_nsw_v3c}

*[\>]: and then