---
sourceDocument: Brazil Public Sector
sourceDocumentLink: https://www.servicenow.com/docs/r/government-industry

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Public Sector

ft:clusterId :

    - gvin

bundleId :

    - gvin

workflow :

    - Customer and Industry


---

# Create a business contact account

# Create a business contact account from license or permit application data {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use the contact information for related parties entered on a license or permit application to create business contact accounts.

## Before you begin

Role required: sn_gsm.constituent_agent, sn_gsm.relationship_agent, sn_gsm.government_service_manager, sn_gsm.business_agent, sn_gsm.agency_constituent_agent, sn_gsm.agency_manager, sn_gsm.agency_agent

## Procedure

1. Navigate to the Public Sector Workspace and select lnteractionsAll.
2. Select the interaction number to open an existing interaction record, or select the new icon to create an interaction.
3. Select the interaction type and assign the interaction to a user.
4. **Optional:** Enter a short description of the interaction.
5. Select Save.
6. Select Create Business and fill in the fields.
7. Select Submit.
{#psds-multi-party-create-business-contact__steps_iyh_t4c_f1c}

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