---
sourceDocument: Brazil Healthcare and Life Sciences
sourceDocumentLink: https://www.servicenow.com/docs/r/healthcare-life-sciences

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Configure Care Team Mobile

# Configure Care Team Mobile {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Set up the Care Team Mobile application.

## Configuration overview {#care-team-mobile-configuring__cf-config-parent-checklist}

1. [Activate Care Team Mobile](https://www.servicenow.com/docs/qpLus4bXpCEvymTMYsvDuw "Activate the Care Team Mobile plugin [com.sn_cto_mobile] if you have the admin role. This plugin includes demo data and activates related plugins if they aren’t already active.")

   Activate the Care Team Mobile plugin \[com.sn_cto_mobile\] if you have the admin role. This plugin includes demo data and activates related plugins if they aren't already active.
2. [Assign roles for Care Team Mobile users](https://www.servicenow.com/docs/Dys0c_F6ySe4_b15X44JzQ "User access for Care Team Mobile is granted when you have been assigned the sn_hco.care_team_member role.")

   User access for Care Team Mobile is based on whether users have been assigned the Team Member or Team Manager role.
3. [User criteria for Care Team Mobile](https://www.servicenow.com/docs/Txm6QF2n7CAvaX9YwdwY0Q "Care Team Operations applications include user criteria records, one for each support role, that you can apply to Field Service Management Mobile quick-action icons to control which icons each role sees.")

   Review the user criteria records provided for each care team support role.
4. [Apply user criteria to Field Service Management Mobile quick actions](https://www.servicenow.com/docs/k0yVrU1Muu3o62KL_4rICw "Apply the user criteria records provided with Care Team Operations to Field Service Management Mobile quick-action icons so that each care team role sees only the icons relevant to its work.")

   Apply the user criteria records to Field Service Management Mobile quick-action icons so that each role sees only the icons relevant to its work.
5. [Enable Push Notifications for Care Team Mobile](https://www.servicenow.com/docs/4Vw7mn~P5AdjphG~QA9LKg "Push notifications for Care Team Mobile must be enabled manually.")

   Push notifications for Care Team Mobile must be enabled manually.
{#care-team-mobile-configuring__cf-config-parent-tasks-ol}