---
sourceDocument: Brazil Healthcare and Life Sciences
sourceDocumentLink: https://www.servicenow.com/docs/r/healthcare-life-sciences

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Configure

# Configure Care Team Portal {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Set up the Care Team Portal, including embedding it in Epic Hyperspace via Hyperdrive with SMART on FHIR authentication.

## Configuration overview {#care-team-portal-configuring__cf-config-parent-checklist}

1. [Embedding Care Team Portal in Epic Hyperspace via Hyperdrive](https://www.servicenow.com/docs/wmDGdlxtgzBIiBKWH2jhmg "Configure the Care Team Portal by embedding it into Epic Hyperspace via Hyperdrive and enabling SMART on FHIR authentication.")

   Embed the Care Team Portal in Epic Hyperspace via Hyperdrive and authenticate users with SMART on FHIR.
2. [Enable ServiceNow Otto for AI Search for case intake](https://www.servicenow.com/docs/Cipa_ntVC8DUnHDGhIbVew "Enable AI search so that users can start the case intake process from the search menu in Care Team Portal.")

   Let care team members start case intake from the portal search menu.
3. [Promote ServiceNow Otto for Virtual Agent for Care Team Portal](https://www.servicenow.com/docs/wAol3Kk0k7Sqxg1np0WxeA "The Request care team assistance agentic workflow can be promoted in Assistant Designer to show when using the Care Team Operations AI Chat Assistant.")

   Optional: Promote the Request care team assistance agentic workflow so it appears in the portal chat.
{#care-team-portal-configuring__cf-config-parent-tasks-ol}