---
sourceDocument: Brazil Healthcare and Life Sciences
sourceDocumentLink: https://www.servicenow.com/docs/r/healthcare-life-sciences

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Navigate

# Using Care Team Portal {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use the Care Team Portal to create and track service requests, manage your teams, and review knowledge base articles.
The following topics describe the day-to-day tasks care team members perform inside the Care Team Portal, including creating support requests, tracking in-flight work, managing team membership, and finding knowledge articles.

* [Track requests in the Care Team Portal](https://www.servicenow.com/docs/FJc1h228mVIenGNyj5SXdQ "Track requests created by you or your team from directly within the Care Team Portal.")

  Track requests created by you or your team from directly within the Care Team Portal.
* [Manage your teams in the Care Team Portal](https://www.servicenow.com/docs/WA2s6SQT4eiC7nCN3_p08w "Manage your teams from directly within the Care Team Portal.")

  Manage your teams from directly within the Care Team Portal.
* [View knowledge articles in the Care Team Portal](https://www.servicenow.com/docs/mVCYq3lA7XuUSkgKIYDMqQ "Review knowledge articles posted by your organization from directly within the Care Team Portal.")

  Review knowledge articles posted by your organization from directly within the Care Team Portal.
* [Create requests in the Care Team Portal](https://www.servicenow.com/docs/hIMAefnhNDE9L3kdbGYVZg "Use the Care Team Portal to create support requests for services from ancillary departments.")

  Use the Care Team Portal to create support requests for services from ancillary departments.
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