---
sourceDocument: Australia Healthcare and Life Sciences
sourceDocumentLink: https://www.servicenow.com/docs/r/healthcare-life-sciences

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Modify state decision tables

# Modify state decision tables in Care Team Operations for Biomed {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Use Decision Builder to change the state mappings for cases and work orders in Care Team Operations for Biomed .

The Healthcare Biomed case state sync map displays all current mappings between Healthcare Biomed case and work order states.

To modify these state mappings, see [Modify decision table structure in Workflow Studio](https://www.servicenow.com/docs/access?context=format-decision-table-in-decision-designer&version=australia&pubname=australia-build-workflows&ft:locale=en-US)**.**

To learn more about decisions tables, see [Edit decision tables using draft authoring](https://www.servicenow.com/docs/access?context=edit-decision-tables-using-draft-authoring&version=australia&pubname=australia-build-workflows&ft:locale=en-US) and [Use decision tables](https://www.servicenow.com/docs/access?context=use-decision-tables&version=australia&pubname=australia-build-workflows&ft:locale=en-US).

The source table aligns with the input state and the destination table aligns with the output state.

These values can be found in the Dictionary Entry for the State field.

## Healthcare Biomed case state default values {#cto-biomed-modify-states__section_x5z_ycz_c2c}

{#cto-biomed-modify-states__table_kyb_z51_l2c__entry__2}

| Label | Value |
|-|-|
| Cancelled | 7 |
| Open | 10 |
| Closed | 3 |
| Awaiting info | 18 |
| New | 1 |
| Work in Progress | 2 |
| Resolved | 6 |
[ ]

{#cto-biomed-modify-states__table_kyb_z51_l2c}

## Work Order state default values {#cto-biomed-modify-states__section_stw_2dz_c2c}

{#cto-biomed-modify-states__table_yvj_wv1_l2c__entry__3}

| Label | Value | Sequence |
|-|-|-|
| Cancelled | 7 | 10 |
| Assigned | 16 | 6 |
| Awaiting Approval | 11 | 1 |
| Draft | 1 | 0 |
| Closed Incomplete | 4 | 9 |
| Qualified | 10 | 4 |
| Closed Complete | 3 | 8 |
| Awaiting Qualification | 15 | 3 |
| Scheduled | 12 | 5 |
| Approved | 13 | 2 |
| Work in Progress | 18 | 7 |
[ ]

{#cto-biomed-modify-states__table_yvj_wv1_l2c}