---
sourceDocument: Brazil Healthcare and Life Sciences
sourceDocumentLink: https://www.servicenow.com/docs/r/healthcare-life-sciences

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Assign a care team task in Care Team Mobile

# Assign a care team task in Care Team Mobile {#ariaid-title1}

Release version: Brazil  
Updated September 24, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Assign an unassigned care team task to an assignment group and a member of that group in one step, directly from your mobile device.

## Before you begin

Role required: sn_hco.care_team_member

## About this task

The Assignment action is available only on care team tasks that don't have an assignee. After a task is assigned, use [Edit a care team task in Care Team Mobile](https://www.servicenow.com/docs/AueEvW_heJ_RBEPaHaiEZg "Update the details of a care team task from your mobile device so that you can keep work current without returning to a desktop.") to change the assignment.

## Procedure

1. In Care Team Mobile, navigate to Track requestsCare team.
2. Select the care team case that contains the task.
3. Select the Tasks tab, and then select the care team task.  
   The task details open, including its assignment, description, priority, location, time window, SLA, and related work order and case details.
4. Select Assignment.
5. In the Assignment group field, confirm or select the group that should own the task.  
   The field is filled in with the task's current assignment group, if it has one.
6. In the Assigned to field, select an active member of the assignment group.  
   Note:  
   The list shows all users, not only members of the selected group. If you select someone who isn't an active member of the group, the assignment is rejected when you submit it.
7. Select Assign task.

## Result

The task's assignment group and assignee are saved, and the Assignment action no longer appears on the task. The task's state is set to Assigned.

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