---
sourceDocument: Brazil Healthcare and Life Sciences
sourceDocumentLink: https://www.servicenow.com/docs/r/healthcare-life-sciences

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Complete care team tasks in Care Team Mobile

# Complete care team tasks in Care Team Mobile {#ariaid-title1}

Release version: Brazil  
Updated September 24, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
View, update, and complete your assigned care team tasks, including any attached smart assessments, on the mobile device that you already use in the field.

## Before you begin

Field Service Management Mobile \[sn_fsm_mobile\] version 29.2.3 must be installed.

Role required: sn_cto.care_team_agent

## About this task

A "My work" tab surfaces within the Care Team Mobile navigation which allows care team members to view, update, and complete their care team tasks directly from the FSM Mobile app.

You can also fulfill care team tasks in the workspace. For more information, see [Fulfill care team case and tasks](https://www.servicenow.com/docs/c1nYbDQ4AYCrDIRXkwd7IA "Fulfill the care team cases and tasks created from task plans.").

## Procedure

1. In Care Team Mobile, select My work.
2. Select the care team task that you want to work on.
3. Update the task status and add notes as needed.
4. **Optional:** If the task includes a smart assessment, complete the assessment.  
   For more information on smart assessments, see [Smart assessments in Care Team Work Management](https://www.servicenow.com/docs/Gwvu0D7Uj89e3__D_LXuow "Smart assessments are structured, repeatable questionnaires that care team agents complete as part of a care team task. They capture standardized evidence — such as room inspections, equipment checks, or readiness surveys. Results can be reviewed, compared, and reported on across a unit, an organization, or an entire hospital.").
5. Mark the task as complete.

## Result

The task status, notes, and completed smart assessment are saved to the care team task record, and the care team case progress is updated.