---
sourceDocument: Brazil Healthcare and Life Sciences
sourceDocumentLink: https://www.servicenow.com/docs/r/healthcare-life-sciences

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Create a support request in Care Team Mobile

# Create a support request in Care Team Mobile {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use Create a request in Care Team Mobile to create a support request directly from your mobile device.

## Before you begin

Role required: Team member, Team manager

## About this task

## Procedure

1. In Care Team Mobile, navigate to Quick actionsCreate a request.
2. Select the category of request that you want to create.  
   For example, Environmental service request.
3. Select the type of request that you want to create.  
   For example, Housekeeping and Sanitation ServicesLinen and Laundry Services.
4. Fill in the fields as needed.
5. Select Submit.
6. **Optional:** Select Save as draft to save the information within the request without submitting it.

## Result

A service request has been created and routed to the associated supporting services department for fulfillment.

## What to do next

[Track a submitted request in Care Team Mobile](https://www.servicenow.com/docs/wEcMXzo10zu~JhFgnCqjJw "Use Track requests in Care Team Mobile to track all requests submitted by you or your team.") or [Cancel a submitted request in Care Team Mobile](https://www.servicenow.com/docs/FKZaqEDR1vhlWE4ROzb1BQ "To cancel a submitted request in Care Team Mobile, simply locate the request and select Cancel case from the action menu.").

*[\>]: and then