---
sourceDocument: Brazil Healthcare and Life Sciences
sourceDocumentLink: https://www.servicenow.com/docs/r/healthcare-life-sciences

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Activate Care Team Mobile

# Activate Care Team Mobile {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Activate the Care Team Mobile plugin \[com.sn_cto_mobile\] if you have the admin role. This plugin includes demo data and activates related plugins if they aren't already active.

## Before you begin

Role required: admin  
The following plugins are activated with Care Team Mobile:

* com.sn_mab
* sn_mab_api
{#cto-mobile-install__ul_pzd_gmj_xfc}

To complete care team tasks from a mobile device, Field Service Management Mobile
\[sn_fsm_mobile\] version 29.2.3 must be installed. For more information, see [Complete care team tasks in Care Team Mobile](https://www.servicenow.com/docs/73FAvd~yStNbFG5pA2vI6w "View, update, and complete your assigned care team tasks, including any attached smart assessments, on the mobile device that you already use in the field.").

## Procedure

1. Navigate to AllSystem ApplicationsAll Available ApplicationsAll.
2. Find the \[com.sn_cto_mobile\] plugin using the filter criteria and search bar.
3. If you're prompted, follow the links to the ServiceNow Store to get any additional entitlements for dependencies.
4. Select Install.

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