---
sourceDocument: Brazil Healthcare and Life Sciences
sourceDocumentLink: https://www.servicenow.com/docs/r/healthcare-life-sciences

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Track a submitted request in Care Team Mobile

# Track a submitted request in Care Team Mobile {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use Track requests in Care Team Mobile to track all requests submitted by you or your team.

## Before you begin

Role required: Team member, Team manager

## About this task

## Procedure

1. In Care Team Mobile, navigate to the Track requests section on the landing page.
2. Select the type of request that you want to track, or select All to display all requests.
3. View all submitted requests organized as follows:  
   * All active - Displays all open requests created by either yourself or your team.
   * By me - Displays all open requests created by you.
   * All inactive - Displays all completed or canceled requests.

   {#cto-mobile-track-requests__ul_fy3_kqj_xfc}

   Care team cases use different tabs, displayed in the following order:
   * Assigned to me - Displays care team cases assigned to you.
   * All active - Displays all open care team cases.
   * All inactive - Displays all completed or canceled care team cases.
   {#cto-mobile-track-requests__ul_cto_mobile_track_care_team_cases}
4. **Optional:** Select Filters to filter or sort all requests based on conditions you specify.
5. Select a request to view its details.