---
sourceDocument: Brazil Healthcare and Life Sciences
sourceDocumentLink: https://www.servicenow.com/docs/r/healthcare-life-sciences

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Fulfill care team case and tasks

# Fulfill care team case and tasks {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Fulfill the care team cases and tasks created from task plans.

## Before you begin

Role required: sn_cto.care_team_agent or sn_cto.care_team_agent_manager

## About this task

For more information on care team cases and tasks, see [Care team cases and tasks](https://www.servicenow.com/docs/C9uGXWPkpOVTbQ4V8hg3Dg "Care team cases group related operational work for a care team, while care team tasks represent the individual, actionable steps that users complete to fulfill that work.").

## Procedure

1. In the Healthcare Orchestration Workspace, navigate to Care Team CaseAll Cases.
2. Update case details as needed.  
   Note:  
   Care team cases can be reassigned as needed.
3. Select Tasks to view all associated care team tasks.
4. Select a task and fulfill it as needed.
5. Use Close case or Close task to close out the case or task.

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