---
sourceDocument: Australia Healthcare and Life Sciences
sourceDocumentLink: https://www.servicenow.com/docs/r/healthcare-life-sciences

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Care Team Work Management

# Care Team Work Management {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Care Team Work Management streamlines operational task creation, assignment, and tracking for care team internal operations.

## Get started {#ctwm-landing__cf-app-landing-get-started}

|-|-|-|
| [ExploreLearn about how care teams use Care Team Work Management to design and execute task plans for care teams.](https://www.servicenow.com/docs/lUne9WLaTkoxyqBoTg69Dw "Care Team Work Management provides a structured way for hospitals to design, coordinate, and execute operational work across care teams. By standardizing how work is defined, assigned, and completed, it reduces administrative overhead, gives clinicians more time for patient care, and improves operational reliability and regulatory readiness.") | [ConfigureActivate and set up Care Team Work Management.](https://www.servicenow.com/docs/OZEGcxTalnvnI1TgDTk2TA "Set up the Care Team Work Management application.") | [Use the Operational Rounding playbookDefine the repeatable tasks and records that need to be created for care team work.](https://www.servicenow.com/docs/H53iOoKl666Avgbyv6ZODw "A purpose‑built Operational Rounding Playbook guides plan authoring across multiple apps in a single flow—from plan details, healthcare orchestration case/task setup, and affected organization selection to scheduling and publish.") |
| [Work on cases and tasksWork on cases and tasks generated from task plans.](https://www.servicenow.com/docs/qQeV2uGEta~ozEV7l836FA "Fulfill the cases and task generated from care team task plans.") | [ReferenceGet details about components like fields, tables, and properties.](https://www.servicenow.com/docs/IgEmoI9bDlzlSpxmcyfPQQ "Reference topics provide additional information about Care Team Work Management components.") |   |
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{#ctwm-landing__table_btf_p35_w2c}