Configure the external Redox healthcare system as a source system for Redox Inbound Integration

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Enable the Redox Inbound Integration application to receive data from the external Redox healthcare system by configuring the source and destination IDs of the system in your ServiceNow instance.

    Before you begin

    Important:

    Starting with the Yokohama release, Redox Inbound Integration is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported.

    For details, see the Deprecation Process [KB0867184] article in the Now Support knowledge base.

    Role required: admin

    Procedure

    Configure the Source system [sn_hcls_source_system] table to receive data from an external Redox healthcare system by using the Redox Inbound Integration application.
    For more information, see Configure an external Redox healthcare system as a source system for a custom integration.