Before you activate the EMR Provider Directory Sync,
confirm that its dependent applications are installed and that the HL7 FHIR Spoke
connection to your FHIR server is configured.
Before you begin
Role required: admin
About this task
The EMR Provider Directory Sync writes to tables owned by
several Healthcare Operations and platform applications and calls the HL7 FHIR
Spoke to read from the FHIR server. All of these must be present before the
sync can run.
Procedure
-
Install the EMR Provider Directory Sync
(
sn_hcls_emr_sync) plugin from the ServiceNow
Store.
-
Confirm that the following applications are installed on your
instance:
- HL7 FHIR Spoke (
sn_hl7_fhir_spoke) — provides the
FHIR R4 actions.
- Healthcare Operations core (
sn_hco_core) — provides
the base administrator role and the care-team-member role and
responsibility.
- Healthcare and Life Sciences data model (
sn_hcls) —
owns the Healthcare Organization, Location, and Practitioner tables.
- Business Location (
sn_bus_loc) — owns the business
location tables.
- Service Organization (
sn_service_org) — owns the
service organization member tables.
- Customer Service Management (
sn_customerservice) —
owns the related-party configuration used for the care-team-member
responsibility.
-
Confirm that the HL7 FHIR Spoke's
HL7 FHIR Connection
& Credential Alias is configured with valid credentials for your FHIR
server.
See Configure the HL7
FHIR connection and credentials.
-
Confirm that the administrator who will operate the sync has the
sn_hco.admin role, which grants the
sn_hco_intg_fhir.admin role through inheritance.