---
sourceDocument: Australia Healthcare and Life Sciences
sourceDocumentLink: https://www.servicenow.com/docs/r/healthcare-life-sciences

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Install

# Install Healthcare Operations Core {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can install the Healthcare Operations Core application \[sn_hco\] if you have the admin role. The application includes demo data for Healthcare Operations Core and installs related ServiceNow® Store applications and plugins if they aren't already installed.

## Before you begin

Role required: admin

## About this task

The following items are installed with Healthcare and Life Sciences Service Management Core:

* Roles
* Tables
* Plugins
* ServiceNow Store applications
* Business rules

{#activate-hco-core__hcls-install-serv-mgmt-core_ul_cd3_qhl_mpb}

For more information, see [Components installed with Healthcare Operations Core](https://www.servicenow.com/docs/OdRvrn14IKCAq5RgMh_K3g "Several types of components such as tables, user roles, and business rules are installed when you activate the Care Team Operations plugin.").

## Procedure

1. Navigate to AllSystem ApplicationsAll Available ApplicationsAll.
2. Find the Healthcare Operations Core application \[sn_hco\] using the filter criteria and search bar.  
   You can search for the application by its name or ID. If you can't find the application, you might have to request it from the ServiceNow Store.

   Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store.
3. If you're prompted, follow the links to the ServiceNow Store to get any additional entitlements for dependencies.
4. Select Install.

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