---
sourceDocument: Brazil Healthcare and Life Sciences
sourceDocumentLink: https://www.servicenow.com/docs/r/healthcare-life-sciences

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Create a healthcare organization

# Create a healthcare organization {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create a healthcare organization for use with Healthcare and Life Sciences Service Management Core.

## Before you begin

Role required: admin

## About this task

The Healthcare organization \[sn_hcls_organization\] table stores the details of a healthcare organization in your ServiceNow instance.

When a healthcare organization is created, an associated business location is also created with the same name that references the healthcare organization.

For more information, see [Setting up healthcare locations and healthcare organizations](https://www.servicenow.com/docs/wZg0tuDFDFw2jT~BBSk3eg "Understand how healthcare locations and healthcare organizations function and should be organized to set up your care teams and the physical locations they operate in correctly.") and [Healthcare organization table](https://www.servicenow.com/docs/9Uz5zQFpHkOT0odJZ~CLVg "The Healthcare organization [sn_hcls_organization] table stores the details of a healthcare organization in your ServiceNow instance.").

## Procedure

1. Navigate to AllHCLS Service ManagementOrganization dataHealthcare organizations.
2. Select New.
3. Fill in the following fields.  
   {#hcls-sm-configure-healthcare-organizations__table_zkv_ppj_vcc__entry__2}

   | Field | Description |
   |-|-|
   | Name | The name of your healthcare organization. |
   | Organization type | Type of healthcare organization you represent. The following types are available by default: * Clinical research sponsor * Community group * Educational institute * Government * Healthcare provider * Hospital department * Non-healthcare business * Organizational team * Other * Payer * Pharmaceutical company * Religious institution {#hcls-sm-configure-healthcare-organizations__ul_jxx_tpj_vcc} For more information about the available organization types, see [++organization types++](https://www.hl7.org/fhir/valueset-organization-type.html) defined in the FHIR specifications. |
   | Parent organization | Parent organization associated with the organization. |
   | Phone | Phone number of the organization. |
   | Email | Email address associated with the organization. |
   | Description | A description of this healthcare organization. |
   | This is an internal location | Indicates whether this organization is considered an internal location. |
   | Common location | The associated common location. |
   [ ]

   {#hcls-sm-configure-healthcare-organizations__table_zkv_ppj_vcc}
4. Select Save.
{#hcls-sm-configure-healthcare-organizations__steps_nbt_f2b_l2c}

*[\>]: and then