---
sourceDocument: Brazil Healthcare and Life Sciences
sourceDocumentLink: https://www.servicenow.com/docs/r/healthcare-life-sciences

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Healthcare Operations

# Healthcare Operations {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Streamline and optimize your care team operational tasks with the ServiceNow® Healthcare Operations applications.
Healthcare Operations includes the following applications:

[Healthcare Operations Core](https://www.servicenow.com/docs/ySz0S~n7UW~WaIfYERtDQg "Healthcare Operations Core provides the foundation to enable hospitals to streamline and automate their operations.")
:   Provides the foundation to enable hospitals to streamline and automate their operations.

[Care Team Operations for Healthcare IT](https://www.servicenow.com/docs/2Cjt4hIhW7l3SZvbzQSrTg "Care Team Operations for Healthcare IT contains the case types to report and fulfill healthcare IT issues.")
:   Contains the case types to report and fulfill healthcare IT issues.

[Care Team Operations for Biomed](https://www.servicenow.com/docs/6hszO1Fyg85GfzbJCKPWaQ "Care Team Operations for Biomed contains the case types to report and fulfill biomed issues.")
:   Contains the case types to report and fulfill biomed issues.

[Care Team Operations for Environmental Services](https://www.servicenow.com/docs/Gn2JXxwYniAWm_hz2Cft~A "Care Team Operations for Environmental Services contains the case types to report and fulfill environmental services support issues in hospitals.")
:   Contains the case types to report and fulfill environmental services issues.

[Care Team Operations for Facilities](https://www.servicenow.com/docs/mr4HirSZsTWzSRr6_K_ewA "Care Team Operations for Facilities contains the case types to report and fulfill facilities support issues in hospitals.")
:   Contains the case types to report and fulfill facilities issues.

Care team members can create cases for any of these applications conversationally, by chat or by phone, with ServiceNow Otto. See [AI in Care Team Operations](https://www.servicenow.com/docs/DpPeuoX76D9zfBhBTwjWsw "Use ServiceNow Otto to create and resolve care team support requests conversationally, by chat or by phone, in Care Team Operations.").