Components installed with HL7 v2.x Integration

  • Release version: Australia
  • Updated May 11, 2026
  • 1 minute to read

    • Several types of components are installed with activation of the HL7 v2.x Native Integration plugin, including tables, user roles, and Flow Designer actions.

    Roles installed

    Role title [name] Description Contains roles

    HL7 Integration Administrator

    [sn_hl7_v2.admin]

    Manages HL7 integration configuration, including parser configurations and message log access. Required for all administrative tasks in the HL7 integration application.

    None

    Tables installed

    Table Description

    HL7 Message Log

    [sn_hl7_v2_message_log]

    Stores every inbound HL7 v2.x message received by ServiceNow, including the raw payload, ACK response, extracted MSH metadata fields, and processing status. The raw_payload field is protected by a column-level ACL.

    HL7 Parser Configuration

    [sn_hl7_v2_parser_config]

    Defines parser configurations that map HL7 message types and sending system identities to segment and field extraction rules. Extends sys_metadata.

    HL7 Parser Segment

    [sn_hl7_v2_parser_segment]

    Defines individual HL7 segments (for example, PV1, PID) within a parser configuration, including the segment code and human-readable label. Extends sys_metadata.

    HL7 Parser Field Map

    [sn_hl7_v2_parser_field_map]

    Maps an HL7 field position within a parser segment to a dotted output path (field_name) in the message log's parsed_data, with an optional human-readable label. Supports field and component extraction. Extends sys_metadata.

    UI actions installed

    The application installs two UI actions on the parser configuration form: Parse Sample Payload, which parses the configuration's sample payload and populates the parsed value on each field map; and Clone, which deep-copies a configuration and its segments and field maps to a new, inactive configuration.

    Demo parser configurations installed

    The following parser configurations are installed only when you select Load demo data during installation. They are editable examples, not read-only records.

    Configuration Description
    HL7 v2.8 ADT^A01 — Admit Demo parser configuration for ADT^A01 (patient admit) messages. Covers the EVN, PID, and PV1 segments.
    HL7 v2.8 ADT^A02 — Transfer Demo parser configuration for ADT^A02 (patient transfer) messages. Covers the EVN, PID, and PV1 segments.
    HL7 v2.8 ADT^A03 — Discharge Demo parser configuration for ADT^A03 (patient discharge) messages. Covers the EVN, PID, and PV1 segments.
    HL7 v2.8 ADT^A08 — Update Demo parser configuration for ADT^A08 (patient information update) messages. Covers the EVN, PID, and PV1 segments.

    Scheduled jobs installed

    None.

    System properties installed

    None.