---
sourceDocument: Australia Healthcare and Life Sciences
sourceDocumentLink: https://www.servicenow.com/docs/r/healthcare-life-sciences

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Specifying to-do items

# Specifying the to-do items for patients in Pre-Visit Management {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Add a to-do item that patients must complete as part of their pre-visit planning.{#pre-visit-config-to-do-items__pre-visit-add-to-item}
Important:  
Starting with the Yokohama release, Pre-Visit Management is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported.

For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support knowledge base.

With the Pre-Visit Management application, patients can complete the privacy consent, procedure consent, and review their insurance information from the to-do list of their patient portal. By default, the to-do items
for patients are configured in the sn_hcls.to.do.tasks.list property.

As a user with the admin role, you can configure the sn_hcls.to.do.tasks.list property to add task tables as to-do items for patients. The property is available with the Healthcare and Life Sciences Service Management Core application. For more information, see [Specify a to-do item for patients](https://www.servicenow.com/docs/vAAqcNmnDLCJ6gjgdyhLVA "Add a to-do item that patients in your healthcare organization must complete as part of their healthcare activity.").