---
sourceDocument: Brazil Impact
sourceDocumentLink: https://www.servicenow.com/docs/r/impact

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Impact

ft:clusterId :

    - ipact

bundleId :

    - ipact


---

# Jumpstart Your CSDM: Foundation

# Jumpstart Your CSDM: Foundation {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
The Jumpstart Your Common Service Data Model (CSDM): Foundation Accelerator provides an overview and breakdown of the CSDM with a focus on Foundation data.

## Accelerator Overview {#jumpstart-csdm__section_cxd_nqq_dsb}

Jumpstart Your CSDM: Foundation provides Impact customers with an overview of the CSDM in a comprehensible format. An applied demonstration, illustrates how organizations can use this data framework to configure ServiceNow products and applications by
first populating their data into the appropriate Foundation tables. We demonstrate how correctly populated data amplifies results when used with AI-powered features. Additionally, this offering equips customers with essential
ServiceNow resources and general guidelines on how to get started using the CSDM.

## Package Availability {#jumpstart-csdm__id_dqc_dn1_13c}

Note:  
This Accelerator is available for Impact Guided, Guided+ (Strategic Value or Platform Governance), Advanced, and Total packages.

## What You Get {#jumpstart-csdm__section_mwz_rw1_fsb}

Session Preparation
:   The Technical Accelerator Consultant:

    * Provisions a temporary instance
    * Installs required
    * Assesses current CSDM alignment via Instance scan
    {#jumpstart-csdm__ul_y1j_klv_wbc}

Customer Coaching Session #1 (up to 1.5 hrs)
:   Includes the following:
:
    * Overview of CSDM capabilities with a special focus on the 'Foundation' stage
    * Review of the importance of CSDM to the overall platform
    * Demonstration of the CSDM Data Foundations Dashboard
    * Discussion of assessment results
    * General guidelines and resources
    {#jumpstart-csdm__ul_ot4_yqq_dsb}

Customer Coaching Session #2 (optional, upon customer request --- up to 1 hour)
:   Opportunity for Q\&A related to CSDM Foundation data

Output
:
    * 30-day access to the temporary instance and Technical Accelerator Consultant with whom you met for any further questions or in-depth explorations
    * Copy of the Coaching Session Deck
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## Requested Customer Resources {#jumpstart-csdm__section_sw2_gx1_fsb}

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| Customer Resource | Responsibilities |
|-|-|
| Platform Owner (Required) | Responsible for the overall accountability of the ServiceNow platform. Provides leadership and oversight to the System Administrators. Ensures team alignment to business strategy and the ServiceNow roadmap. Actively involved in the overarching governance of the platform. |
| System Administrator(s) (Required) | Maintains the stability and usability of the ServiceNow platform by performing application maintenance and managing support for cases related to ServiceNow applications. Contributes to ServiceNow software releases by delivering configuration tasks and features. |
| Application Owner(s) (Recommended) | The owner of any deployed program, module or group of programs, that is designed to provide specific functionality on a computer infrastructure. |
| ITSM Manager(s) (Recommended) | Responsible for setting SOP's and governance around the IT Service Management operations. |
| Service Owner(s) (Recommended) | A senior leader accountable for ensuring each major process or service (for example, incident, change, employee onboarding) is fit for purpose. |
| Trusted Service Partners (Recommended) | Participation in ServiceNow Impact Accelerator coaching session(s) to understand general guidelines and potentially support customers going forward. |
[ ]

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## Requested Information/Access {#jumpstart-csdm__id_amn_qxs_pkc}

Note:  
Additional details on supplemental legal terms, prerequisites, specifications, requirements, and exclusions can be found in the [Impact Accelerator Terms Matrix](https://www.servicenow.com/legal/servicenow-impact.html).

## Exclusions {#jumpstart-csdm__id_ssf_ctv_dcc}

This Impact Accelerator in its entirety or portions of the Impact Accelerator activities may not be
available to customers in certain restricted environments, to self-hosted customers, or to managed service providers with domain separated instances.
ServiceNow is not responsible for implementing recommendations on a customer's sub-production or production instances.