--- sourceDocument: Brazil Impact sourceDocumentLink: https://www.servicenow.com/docs/r/impact Release : - brazil ft:locale : - en-US ft:publication_title : - Brazil Impact ft:clusterId : - ipact bundleId : - ipact --- # Jumpstart Your Enterprise Architecture Workspace # Jumpstart Your Enterprise Architecture Workspace {#ariaid-title1} Release version: Brazil Updated September 10, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Jumpstart Your Enterprise Architecture Workspace The Jumpstart Your Enterprise Architecture (EA) Workspace Accelerator is designed to help ServiceNow Enterprise Architects establish a solid foundation in the EA Workspace. It offers a comprehensive overview and demonstration of the workspace's capabilities, guiding customers through setup and providing resources to drive adoption and maximize usage. Note that this Accelerator focuses on the workspace functionality and does not cover the creation of the underlying data. Show full answer Show less This Accelerator is available for Impact Guided, Guided+ (Strategic Value or Platform Governance), Advanced, and Total packages. ## Key Features * **Session Preparation:** The Technical Accelerator Consultant provisions a temporary instance if needed, activates and configures EA Workspace components, and loads example data where required. * **Customer Coaching Sessions:** * **Session #1 (up to 1.5 hours):** Includes an overview of Enterprise Architecture, EA Workspace capabilities, implementation journey, metrics and value realization insights, and curated success resources. * **Session #2 (Optional, up to 1 hour):** Provides a Q\&A opportunity to address additional questions related to the EA Workspace. * **Access and Support:** Customers receive 30-day access to the temporary instance and ongoing support from the Technical Accelerator Consultant for further questions or deeper exploration. ## Customer Roles and Responsibilities Successful adoption involves collaboration among several key roles: * **Platform Owner (Required):** Oversees the ServiceNow platform, aligning team efforts with business strategy and governance. * **System Administrator(s) (Recommended):** Maintain platform stability, manage application maintenance and support, and implement configuration tasks. * **Enterprise Architect(s) (Recommended):** Align technical strategy with business goals, guiding IT systems design, planning, and governance. * **Trusted Service Partners (Recommended):** Participate in coaching sessions to understand best practices and potentially support implementation. ## Additional Information Details on legal terms, prerequisites, and exclusions are outlined in the Impact Accelerator Terms Matrix. Notably, ServiceNow does not perform the implementation of recommended configuration changes within customer environments. This Accelerator provides a demonstration of the possibilities and capabilities of Enterprise Architecture Workspace. ## Accelerator Overview {#jumpstart-enterprise-architecture-workspace__section_accelerator_overview} Jumpstart Your Enterprise Architecture Workspace helps ServiceNow Enterprise Architects build a strong foundation in Enterprise Architecture (EA) Workspace through a comprehensive overview and applied demonstration. This Accelerator highlights the value and functionality of the workspace, guides you through the setup process, and equips you with success resources to drive adoption and maximize usage. Note: This Accelerator does not detail the creation of the underlying data that the workspace surfaces. ## Package Availability {#jumpstart-enterprise-architecture-workspace__id_jm1_121_2jc} Note: This Accelerator is available for Impact Guided, Guided+ (Strategic Value or Platform Governance), Advanced, and Total packages. ## What You Get {#jumpstart-enterprise-architecture-workspace__section_what_you_get} Session Preparation : The Technical Accelerator Consultant: * Provisions a temporary instance (if applicable) * Activates and configures the EA Workspace components * Loads example data where required {#jumpstart-enterprise-architecture-workspace__ul_session_prep} Customer Coaching Session #1 (up to 1.5 hours) : * Enterprise Architecture (EA) review * Overview of Enterprise Architecture Workspace * Overview of implementation journey * Walkthrough of key capabilities * Metrics and value realization insights * Curated success resources {#jumpstart-enterprise-architecture-workspace__ul_coaching_session_1} Customer Coaching Session #2 (Optional up on Customer request -- up to 1 hour) : Opportunity for Q\&A related to Enterprise Architecture Workspace Output(s) : * 30-day access to the temporary instance and Technical Accelerator Consultant with whom you met for any further questions or in-depth explorations * Copy of the Coaching Session Deck {#jumpstart-enterprise-architecture-workspace__ul_outputs} ## Requested Customer Resources {#jumpstart-enterprise-architecture-workspace__section_requested_customer_resources} {#jumpstart-enterprise-architecture-workspace__table_customer_resources__entry__4} | Customer Resource | Responsibilities | Required | Recommended | |:-|:-|:-:|:-:| | Platform Owner | Responsible for the overall accountability of the ServiceNow platform. Provides leadership and oversight to the System Administrators, ensures team alignment to business strategy and the ServiceNow roadmap, and is actively involved in the overarching governance of the platform. | ✓ | | | System Administrator(s) | Responsible for maintaining the stability and usability of the ServiceNow platform by performing application maintenance, managing support for Cases related to ServiceNow applications, and contributing to ServiceNow software releases by delivering configuration tasks and features. | ✓ | | | Enterprise Architect(s) | Ensures an organization's technical strategy aligns with the goals of the business, focusing on technology and processes. Helps guide the IT enterprise through frameworks to design, plan, implement, and govern IT systems. | ✓ | | | Trusted Service Partners | Attend ServiceNow Impact Accelerator coaching session(s) to understand leading practices and potentially support the customer going forward. | | ✓ | [Table 1. Customer resource and responsibilities] {#jumpstart-enterprise-architecture-workspace__table_customer_resources} ## Requested Information / Access {#jumpstart-enterprise-architecture-workspace__section_requested_information_access} Additional details on supplemental legal terms, prerequisites, specifications, requirements, and exclusions can be found in the Impact Accelerator Terms Matrix [here](https://www.servicenow.com/legal/servicenow-impact.html). ## Exclusions {#jumpstart-enterprise-architecture-workspace__section_exclusions} ServiceNow is not responsible for implementing any of the recommended configuration changes in your sub-production or production instances.