Jumpstart Your AI Data Explorer
Summarize
Summary of Jumpstart Your AI Data Explorer
Jumpstart Your AI Data Explorer is an Accelerator designed to help ServiceNow Impact customers quickly adopt AI Data Explorer, a natural language data exploration tool on the ServiceNow platform. It enables business users to ask questions in plain language, generate AI-driven insights and visualizations, and collaborate on findings using both ServiceNow and external data sources without requiring technical skills. This Accelerator delivers guided coaching and applied demonstrations to accelerate time to value, build user confidence, and introduce best practices for data-informed decision-making.
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Key Features
- Guided Coaching Sessions: Two coaching sessions (one mandatory up to 1.5 hours, and an optional follow-up up to 1 hour) provide an overview, product demonstrations, and step-by-step guidance on configuring semantic layers and using AI Data Explorer features.
- Temporary Instance Access: Customers receive up to 30-day access to a temporary instance provisioned by a Technical Accelerator Consultant to explore and practice AI Data Explorer capabilities.
- Applied Demonstrations: Real-world use cases and best practices are shared to help business users and teams confidently leverage AI Data Explorer for data-driven decisions.
- Package Availability: Available for Impact Guided, Guided+ (SV or PG), Advanced, and Total packages.
Customer Responsibilities and Roles
- Platform Owner: Provides leadership and oversight, aligns teams with business strategy, and actively uses AI Data Explorer to support decision-making.
- System Administrator(s): Maintains platform stability, manages application support, and implements configuration tasks.
- Business Analyst(s): Translates business reporting requirements into actionable insights using AI Data Explorer and collaborates with platform owners and administrators.
- Trusted Service Partners: Participate in coaching sessions to understand leading practices and support customers as needed.
Prerequisites and Considerations
- Participants should be business users or teams interested in natural language data exploration; no technical skills required.
- ServiceNow provides activation and configuration support but does not implement recommended configuration changes in customer production or sub-production instances.
What Customers Can Expect
By engaging with this Accelerator, ServiceNow customers will gain hands-on experience and expert guidance to confidently use AI Data Explorer to uncover insights and make faster, data-driven decisions across their organization. The coaching and applied demonstrations enable users without technical expertise to maximize platform analytics capabilities effectively within 30 days of access to the trial environment.
This Accelerator helps customers get started with ServiceNow's AI Data Explorer through coaching, applied demonstrations, and leading practices, for faster, confident data-driven decisions.
Accelerator Overview
Jumpstart Your AI Data Explorer provides Impact customers with guided coaching and applied demonstrations to quickly get started with AI Data Explorer, ServiceNow's platform analytics natural language data exploration tool. It enables business users to ask questions in plain language, generate AI-powered insights and visualizations, and collaborate on findings across ServiceNow and external data sources without the need for any technical expertise.
This offering accelerates time to value, builds team confidence through an applied experience, and introduces leading practices to help your organization drive data-informed decisions faster.
Package Availability
Prerequisites
- Customers should identify business users or teams who would benefit from natural language data exploration
- No technical skills are required for participants
What You Get
- Session Preparation
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The Technical Accelerator Consultant:
- Provisions a temporary instance (if applicable)
- Activates and configures related plugins
- Customer Coaching Session #1 (up to 1.5 hours)
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Includes the following:
- Overview of AI Data Explorer capabilities
- Product demonstration showcasing key features and real-world use cases
- Step-by-step guidance on adding tables to semantic layers
- Customer Coaching Session #2 (Optional on Customer request-up to 1 hour)
- Opportunity for Q&A related to AI Data Explorer
- Output(s)
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- 30-day access to the temporary instance and Technical Accelerator Consultant with whom you met for any further questions or in-depth explorations
- Copy of the Coaching Session Deck
Requested Customer Resources
| Customer Resource | Responsibilities | Required | Recommended |
|---|---|---|---|
| Platform Owner | Provides leadership and oversight to System Administrators, ensures team alignment to business strategy, and is actively involved in reporting across the platform. Leverages AI Data Explorer to uncover data insights and drive informed decision-making. | ✓ | |
| System Administrator(s) | Maintains the stability and usability of the ServiceNow platform by performing application maintenance, managing support for cases related to ServiceNow applications, and contributing to ServiceNow software releases by delivering configuration tasks and features. | ✓ | |
| Business Analyst(s) | Responsible for identifying and translating business reporting needs into actionable insights using AI Data Explorer. Works closely with Platform Owners and System Administrators to ensure data and reports align with business goals. | ✓ | |
| Trusted Service Partners | Attend ServiceNow Impact Accelerator coaching session(s) to understand leading practices and potentially support the customer going forward. | ✓ |
Requested Information/Access
Exclusions
ServiceNow is not responsible for implementing any of the recommended configuration changes in your sub production or production instances.