Jumpstart Your AI Data Explorer

  • Release version: Australia
  • Updated April 27, 2026
  • 2 minutes to read

    • This accelerator helps customers get started with ServiceNow's AI Data Explorer through coaching, applied demonstrations, and leading practices, for faster, confident data-driven decisions.

    Accelerator Overview

    Jumpstart Your AI Data Explorer provides Impact customers with guided coaching and applied demonstrations to quickly get started with AI Data Explorer, ServiceNow's platform analytics natural language data exploration tool. It enables business users to ask questions in plain language, generate AI-powered insights and visualizations, and collaborate on findings across ServiceNow and external data sources without the need for any technical expertise.

    This offering accelerates time to value, builds team confidence through an applied experience, and introduces leading practices to help your organization drive data-informed decisions faster.

    Package Availability

    Note:
    This Accelerator is available for Impact Guided, Guided+ (SV or PG), Advanced, and Total packages.

    Prerequisites

    • Customers should identify business users or teams who would benefit from natural language data exploration
    • No technical skills are required for participants

    What You Get

    Session Preparation

    The Technical Accelerator Consultant:

    • Provisions a temporary instance (if applicable)
    • Activates and configures related plugins
    Customer Coaching Session #1 (up to 1.5 hours)

    Includes the following:

    • Overview of AI Data Explorer capabilities
    • Product demonstration showcasing key features and real-world use cases
    • Step-by-step guidance on adding tables to semantic layers
    Customer Coaching Session #2 (Optional on Customer request-up to 1 hour)
    Opportunity for Q&A related to AI Data Explorer
    Output(s)
    • 30-day access to the temporary instance and Technical Accelerator Consultant with whom you met for any further questions or in-depth explorations
    • Copy of the Coaching Session Deck

    Requested Customer Resources

    Table 1. Customer resource and responsibilities
    Customer Resource Responsibilities Required Recommended
    Platform Owner Provides leadership and oversight to System Administrators, ensures team alignment to business strategy, and is actively involved in reporting across the platform. Leverages AI Data Explorer to uncover data insights and drive informed decision-making. ✓
    System Administrator(s) Maintains the stability and usability of the ServiceNow platform by performing application maintenance, managing support for cases related to ServiceNow applications, and contributing to ServiceNow software releases by delivering configuration tasks and features. ✓
    Business Analyst(s) Responsible for identifying and translating business reporting needs into actionable insights using AI Data Explorer. Works closely with Platform Owners and System Administrators to ensure data and reports align with business goals. ✓
    Trusted Service Partners Attend ServiceNow Impact Accelerator coaching session(s) to understand leading practices and potentially support the customer going forward. ✓

    Requested Information/Access

    Note:
    Additional details on supplemental legal terms, prerequisites, specifications, requirements, and exclusions can be found in the Impact Accelerator Terms Matrix.

    Exclusions

    ServiceNow is not responsible for implementing any of the recommended configuration changes in your sub production or production instances.