--- sourceDocument: Brazil Impact sourceDocumentLink: https://www.servicenow.com/docs/r/impact Release : - brazil ft:locale : - en-US ft:publication_title : - Brazil Impact ft:clusterId : - ipact bundleId : - ipact --- # Jumpstart Your Digital Product Release # Jumpstart Your Digital Product Release {#ariaid-title1} Release version: Brazil Updated September 10, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Jumpstart Your Digital Product Release The Jumpstart Your Digital Product Release (DPR) Accelerator offers ServiceNow Impact customers a comprehensive demonstration of Digital Product Release capabilities. It functions as an orchestrator for release processes, helping product and release teams consistently plan and deliver new software versions. By providing end-to-end visibility across the release lifecycle and automating release-readiness validation, this Accelerator streamlines release management and accelerates time-to-market. Show full answer Show less This offering includes essential resources and best practices to enable customers to quickly adopt and leverage Digital Product Release effectively. **Availability:** The Accelerator is available for Impact Guided, Guided+ (SV or PG), Advanced, and Total packages. ## Key Features * **Session Preparation:** A Technical Accelerator Consultant provisions a temporary ServiceNow instance, activates and configures Digital Product Release components and plugins, updates foundational data, and loads demonstration product data. * **Customer Coaching Session #1 (up to 1.5 hours):** Includes an overview of Digital Product Release, a walk-through of key capabilities, a live demonstration covering implementation guidance, configuration, and usage, plus general release management guidelines. * **Optional Customer Coaching Session #2 (up to 1 hour):** Provides an opportunity for questions and answers tailored to the customer's specific needs. * **Post-Session Access:** Customers receive 30-day access to the temporary instance and ongoing availability of the Technical Accelerator Consultant for further inquiries or deeper exploration. * **Supporting Materials:** Customers are provided a copy of the coaching session deck and other requested resources. ## Customer Roles and Responsibilities Successful adoption involves collaboration among various customer roles with defined responsibilities: * **Platform Owner:** Oversees the ServiceNow platform, ensures alignment with business strategy and roadmap, and governs platform activities (Required). * **System Administrator(s):** Maintains platform stability and usability, performs application maintenance, supports ServiceNow releases, and delivers configuration tasks (Required). * **Release Manager(s):** Manages daily release process activities, tracks compliance, gathers metrics, and ensures release requirements are met (Recommended). * **Change Manager(s):** Facilitates change management processes and administers all changes (Recommended). * **Trusted Service Partner(s):** Participates in coaching sessions to understand guidelines and potentially supports future customer engagements (Recommended). ## Important Notes * Additional details on prerequisites, specifications, legal terms, and exclusions are documented in the Impact Accelerator Terms Matrix. * ServiceNow does not implement recommendations in customer sub-production or production instances as part of this Accelerator. This Accelerator provides a demonstration of the possibilities and capabilities of ServiceNow's Digital Product Release. ## Accelerator Overview {#jumpstart-your-digital-product-release__section_accelerator_overview} Jumpstart Your Digital Product Release (DPR) provides Impact customers with a comprehensive overview of Digital Product Release and its function as the orchestrator of the release process. It explains how DPR enables product and release teams to consistently plan and deliver new versions by providing visibility across the release life cycle and automating release-readiness validation. This Accelerator also equips customers with key resources and leading practices to help them get started quickly. ## Package Availability {#jumpstart-your-digital-product-release__id_grz_bzh_c3c} Note: This Accelerator is available for Impact Guided, Guided+ (SV or PG), Advanced, and Total packages. ## What You Get {#jumpstart-your-digital-product-release__section_what_you_get} Session Preparation : The Technical Accelerator Consultant: * Provisions a temporary instance * Activates and configures components of Digital Product Release: * Plugins * Updates * Foundation data {#jumpstart-your-digital-product-release__ul_components} * Loads product demonstration data into instance {#jumpstart-your-digital-product-release__ul_session_prep} Customer Coaching Session #1 (up to 1.5 hours) : Includes the following: * Overview of Digital Product Release * Walk-through of key Digital Product Release capabilities and features * Demonstration of Digital Product Release, including: * Implementation guidance * Configuration * Usage {#jumpstart-your-digital-product-release__ul_demo} * Review general guidelines for Digital Product Release and implementation guidance {#jumpstart-your-digital-product-release__ul_session1} Customer Coaching Session #2 (optional, up on customer request --- up to 1 hour) : Opportunity for Q\&A related to Digital Product Release Output : * 30-day access to the temporary instance and Technical Accelerator Consultant with whom you met for any further questions or in-depth explorations * Copy of the Coaching Session Deck {#jumpstart-your-digital-product-release__ul_n34_qht_pkc} ## Requested Customer Resources {#jumpstart-your-digital-product-release__section_requested_customer_resources} {#jumpstart-your-digital-product-release__table_customer_resources__entry__4} | Customer Resource | Responsibilities | Required | Recommended | |:-|:-|:-:|:-:| | Platform Owner | Responsible for the overall accountability of the ServiceNow platform. Provides leadership and oversight to the System Administrators and ensures team alignment to business strategy and the ServiceNow roadmap. Actively involved in the overarching governance of the platform. | ✓ | | | System Administrator(s) | Maintain the stability and usability of the ServiceNow platform by performing application maintenance, managing support for cases related to ServiceNow applications, and contributing to ServiceNow software releases by delivering configuration tasks and features. | ✓ | | | Release Manager(s) | Maintain the day-to-day activities of the process. Gathering and reporting process metrics. Tracking compliance to the process. Ensuring that release requirements have been identified and addressed. | ✓ | | | Change Manager(s) | Responsible for the day-to-day facilitation of the change process. This role focuses on managing and administering all changes. | ✓ | | | Trusted Service Partner(s) | Participation in ServiceNow Impact Accelerator coaching session(s) to understand general guidelines and potentially support customers going forward. | | ✓ | [Table 1. Customer resource and responsibilities] {#jumpstart-your-digital-product-release__table_customer_resources} ## Requested Information/Access {#jumpstart-your-digital-product-release__id_kbl_hzh_c3c} Note: Additional details on supplemental legal terms, prerequisites, specifications, requirements, and exclusions can be found in the [Impact Accelerator Terms Matrix](https://www.servicenow.com/legal/servicenow-impact.html). ## Exclusions {#jumpstart-your-digital-product-release__id_vxp_gjt_pkc} ServiceNow is not responsible for implementing recommendations on Customer's sub-production or production instances.