Latest Accelerators by Release

A list of new Impact Accelerators introduced in each Impact store releases.

• Accelerators introduced in v8.0.0
• Accelerators introduced in v7.0.0

Accelerators introduced in v8.0.0

List of new Accelerators in the v8.0.0 Impact release.

Technical Accelerators

The following Impact Technical Accelerators were introduced in v8.0.0:

• Jumpstart Your AI Data Explorer: Helps you get started with ServiceNow’s AI Data Explorer through coaching, applied demonstrations, and leading practices, for faster, confident data-driven decisions.
• Jumpstart your AI Control Tower: Foundations: AI Life cycle: Provides guided coaching and an applied demonstration to help you better understand your organization’s AI governance.
• TuneUp Your Now Assist in Virtual Agent: Provides prescriptive guidance on fine-tuning your Now Assist in Virtual Agent.
• Introduction to ServiceNow Vault: Provides an overview of the possibilities and capabilities of ServiceNow Vault.
• Jumpstart Your HR Case and Knowledge: Provides a demonstration of the possibilities and capabilities of HR Case and Knowledge.
• Jumpstart Your Enterprise Architecture Workspace Provides a demonstration of the possibilities and capabilities of Enterprise Architecture Workspace.
• Jumpstart Your Software Asset Management Provides a demonstration of the possibilities and capabilities of Software Asset Management.

Strategy Accelerators

Use the following Impact Strategy Accelerators were introduced in v8.0.0:

• Staffing and Roles Review-On Demand: Provides a guided, self-service experience to assess your ServiceNow platform staffing model, identify capability gaps, and build a prioritized action plan to strengthen your team.
• OCM: Reinforcing and Sustaining Change: Provides guided coaching to measure adoption, close post-go-live gaps, sustain behaviors through recognition and feedback loops, and build a long-term sustainment plan for your ServiceNow platform.
• OCM: Managing Change: Provides coaching to assess training needs, build enablement plans, close skill gaps, and activate champion networks — equipping users with the knowledge and ability to adopt ServiceNow.
• ServiceNow Governance – On Demand: Offers a self-paced AI governance assessment across six critical domains with a 90-day actionable plan to help organizations identify gaps, prioritize focus areas, and align with international AI governance standards.

Optimization Accelerators

The following Impact Platform Optimization Accelerators were introduced in v8.0.0:

• Optimization Capability Configuration: Provides support in configuring capabilities and features to enhance platform health and drive ServiceNow product adoption.
• Optimization Capability Design: Provides support in designing capabilities and features to enhance platform health and drive ServiceNow product adoption.

Accelerators introduced in v7.0.0

List of new Impact Accelerators in the v7.0.0 release.

Technical Accelerators

The following Impact Technical Accelerators were introduced in v7.0.0:

• Jumpstart Your Impact Platform Health: Enables teams to proactively monitor, maintain, and improve platform health in alignment with leading practices.
• Jumpstart Your Data Privacy: Introduces ServiceNow Vault’s Data Privacy capabilities and helps discover, classify, and make sensitive data anonymous,to support compliance, security, and trust.
• Jumpstart Your Walk-up Experience: Demonstrates set up and operations of Walk-Up centers, enabling users to seek guidance on IT issues from experts.
• Jumpstart Your Digital Product Release: Enables product and release teams to consistently plan and deliver new versions by providing visibility across the release life cycle and automating release-readiness validation.
• Jumpstart Your Modern Change Management: Helps modernize change management implementations with change models and key supporting change features — such as approval policies and data-driven risk.
• Jumpstart Your Major Incident Management: Envisions how to accelerate response times for major incidents and reduce business impact during critical outages.
• Jumpstart Your CSDM for Service Operations: Enables you to build a data foundation that helps achieve implementation success of both IT Service and IT Operation products.
• Jumpstart Your Integration Hub: Helps you understand the value of building integrations using Integration Hub as part of the Workflow Data Fabric.

Strategy Accelerators

The following Impact Strategy Accelerators were introduced in v7.0.0:

• OCM: Preparing for Change: Builds change readiness and ensures successful adoption ahead of go-live during ServiceNow transformations.
• Adopt AI Governance: Guides you through the process of establishing and managing an Artificial Intelligence Management System (AIMS).

Architecture Accelerators

The following Impact Architecture Accelerators were introduced in v7.0.0:

• Assess Your CSDM Maturity: Provides a clear snapshot of current data management maturity related to your organization's capabilities and services.
• CSDM Data Modeling: Provides key resources and leading practices to get started with modeling your data to align to the ServiceNow platform successfully.
• UX: Optimize Your Portal with Usage Insights: Provides guidance on how to measure, monitor and analyze user behavior with UX analytics to identify and prioritize portal improvements.
• UX: Virtual Agent Experience Design or Review: Provides guidance on designing or improving the conversational experience of Virtual Agent or Now Assist in Virtual Agent.