--- sourceDocument: Brazil Impact sourceDocumentLink: https://www.servicenow.com/docs/r/impact Release : - brazil ft:locale : - en-US ft:publication_title : - Brazil Impact ft:clusterId : - ipact bundleId : - ipact --- # Latest Accelerators by Release # Latest Accelerators by Release {#ariaid-title1} Release version: Brazil Updated September 10, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 6 minutes to read A list of new Impact Accelerators introduced in each Impact store releases. * [Accelerators introduced in v11.0.0](https://www.servicenow.com/docs/a2ifSLhtHGdc6Iywo4OnAA#new-accelerators-in-v11-0-0 "List of new Accelerators in the v11.0.0 Impact release.") * [Accelerators introduced in v8.0.0](https://www.servicenow.com/docs/a2ifSLhtHGdc6Iywo4OnAA#new-accelerators-in-v-8-0-0 "List of new Accelerators in the v8.0.0 Impact release.") * [Accelerators introduced in v7.0.0](https://www.servicenow.com/docs/a2ifSLhtHGdc6Iywo4OnAA#new-accelerators-in-v-7-0-0 "List of new Impact Accelerators in the v7.0.0 release.") {#new-accelerators-australia-release__ul_zqx_n1k_tjc} ## Accelerators introduced in v11.0.0 {#ariaid-title2} List of new Accelerators in the v11.0.0 Impact release. ### Technical Accelerators {#new-accelerators-in-v11-0-0__tech_accel_v11.0.0} The following Impact Technical Accelerators were introduced in v11.0.0: * [Health Findings Review](https://www.servicenow.com/docs/slk3TPfXGotZsTtzkBYpdA "This accelerator provides expert guidance to help customers interpret Scan Engine findings, prioritize platform health findings, and take confident action."): Helps customers interpret Scan Engine platform health findings with expert guidance so they can confidently prioritize and act on key issues. Translates technical findings into business-relevant language to support stakeholder communication and focused remediation. * [Jumpstart Your AI Agent Advisor](https://www.servicenow.com/docs/NkA1Mbsqh3hFZdGrJa7~GQ "This accelerator provides an overview and demonstration of ServiceNow's AI Agent Advisor (AAA."): Shows customers how to use AI Agent Advisor to surface base system AI tools and identify gaps where custom tooling may be a better fit. * [Jumpstart Your AI Control Tower: Observe Your AI Value](https://www.servicenow.com/docs/dfEdi27q2dB3X~If0Zq~FQ "This accelerator provides coaching on how to create value templates, measure and monitor the business impact of AI investments using AI Control Tower."): Supports customers in measuring and communicating the business impact of their AI investments using AI Control Tower with value templates, mapping outcomes to strategic priorities, and building reports. * [Jumpstart Your Build Agent](https://www.servicenow.com/docs/_VYgjS5I4pQbxsddjRNQuw "This accelerator provides an overview and demonstration of the possibilities and capabilities of Build Agent and exploring how it generates complete applications."): Introduces customers to Build Agent by demonstrating its ability to generate complete applications --- including tables, flows, catalog items, and roles. In addition, it coaches on effective prompting techniques so customers leave with a clear plan to begin using it in their own environment. * [Jumpstart Your CSDM for Enterprise Architecture](https://www.servicenow.com/docs/fsWget4jIwFHxPvEXpyA2Q "This accelerator provides Impact customers with structured coaching on the CSDM data model as it applies to ServiceNow's Enterprise Architecture application."): Coaches customers on how to structure their CSDM data model within the Enterprise Architecture application. It covers how Business Capabilities, Business Applications, and Information Objects connect to deployed Application Services and Service Instances. * [Jumpstart Your Data Encryption](https://www.servicenow.com/docs/QBeUjOCBrLMXHii0cqHM6w "This accelerator provides an overview and demonstration of the possibilities and capabilities of ServiceNow's Field Encryption Enterprise (FEE)."): Empowers customers to activate Field Encryption Enterprise (FEE) as a core capability for protecting sensitive data at the application level. It also covers encryption candidate identification, operational impacts, and the path from entitlement to production-ready use as part of their Vault security strategy. * [Jumpstart Your IRM: Entity Framework](https://www.servicenow.com/docs/cmjd~pqz57Big2o~d8LLNA "This accelerator provides an overview of the Entity Framework and its role as the foundation of any IRM implementation."): Grounds customers in a sound IRM foundation by providing an overview of the Entity Framework covering entity types, classes, tiers, and hierarchy. It also coaches on design decisions, data sourcing approaches, and common pitfalls to avoid before implementation. * [Jumpstart Your Migration to ServiceNow Otto for Virtual Agent](https://www.servicenow.com/docs/jea9RLjnXB0Kp1tX~h7eBA "This accelerator provides an overview and demonstration of migrating NLU-based Virtual Agent to ServiceNow Otto for Virtual Agent."): Prepares customers to migrate an existing NLU-based Virtual Agent to ServiceNow Otto for Virtual Agent by mapping existing topic coverage to equivalents in a copy of their instance. It produces an executable structured migration plan. * [Introduction to ServiceNow Studio](https://www.servicenow.com/docs/s1o10GdUfq58IbcxlQf63A "This accelerator provides an overview of ServiceNow Studio, the primary environment for scoped app development on the Now Platform."): Orients customers to the ServiceNow Studio interface and how it fits within the broader ServiceNow Studios ecosystem. It accelerates onboarding and time-to-value for scoped application development on the Now Platform. * [Jumpstart Your Strategic Portfolio Management -- Demand Management](https://www.servicenow.com/docs/vDge56HBCPHLQMGGIXRh_g "This accelerator provides an overview and demonstration of Demand Management within SPM and its role in forecasting, analyzing, and prioritizing business needs to match resources."): Equips customers to get started with Demand Management within SPM by providing an overview of how it connects strategy with capacity and manages the demand pipeline. It helps organizations meet customer and operational demands without disruption. * [Jumpstart Your Zero Copy Connectors](https://www.servicenow.com/docs/YKhSh06AWBNSjDWwTVe3Ww "This accelerator provides guided coaching and demonstrations on designing, configuring, and governing Zero Copy Connectors for external data access via Workflow Data Fabric."): Enables customers to design, configure, and govern Zero Copy Connectors for secure, native-like access to external data sources such as Databricks, Snowflake, and remote ServiceNow instances. It eliminates data duplication and custom integrations. ### Strategy Accelerators {#new-accelerators-in-v11-0-0__strategy_accel_v11.0.0} The following Impact Strategy Accelerators were introduced in v11.0.0: [Knowledge Management Maturity Assessment](https://www.servicenow.com/docs/mQ_YeBbj6mJrLlOPbRORKw "This accelerator assesses your current Knowledge Management processes and functional maturity within ServiceNow."): Guides customers through assessing their Knowledge Management process maturity within ServiceNow by conducting a structured stakeholder questionnaire and analyzing results. It delivers a scored report with tailored recommendations and a plan for continuous improvement. ## Accelerators introduced in v8.0.0 {#ariaid-title3} List of new Accelerators in the v8.0.0 Impact release. ### Technical Accelerators {#new-accelerators-in-v-8-0-0__section_s2y_pxj_tjc} The following Impact Technical Accelerators were introduced in v8.0.0: * [Jumpstart Your AI Data Explorer](https://www.servicenow.com/docs/yMAtUWGIOiwuHTUfEXiI4Q "This Accelerator helps customers get started with ServiceNow's AI Data Explorer through coaching, applied demonstrations, and leading practices, for faster, confident data-driven decisions."): Helps you get started with ServiceNow's AI Data Explorer through coaching, applied demonstrations, and leading practices, for faster, confident data-driven decisions. * [Jumpstart your AI Control Tower: Foundations](https://www.servicenow.com/docs/04pHVp2iMpL~NCPqKQSsOQ "Jumpstart your AI Control Tower: Foundations provides a demonstration of the possibilities and capabilities of ServiceNow’s AI Control Tower."): AI Life cycle: Provides guided coaching and an applied demonstration to help you better understand your organization's AI governance. * [TuneUp Your ServiceNow Otto for Virtual Agent](https://www.servicenow.com/docs/4QTTkwX9Ur9fT6cY5cIHUA "This Accelerator provides prescriptive guidance on fine-tuning your ServiceNow Otto for Virtual Agent"): Provides prescriptive guidance on fine-tuning your Now Assist in Virtual Agent. * [Introduction to ServiceNow Vault](https://www.servicenow.com/docs/VNV6YaoCRN4HJFWxN~6fIg "This Accelerator provides an overview of the possibilities and capabilities of ServiceNow Vault."): Provides an overview of the possibilities and capabilities of ServiceNow Vault. * [Jumpstart Your HR Case and Knowledge](https://www.servicenow.com/docs/HN90HBh9zw7jpBPhriNjcg "This Accelerator provides a demonstration of the possibilities and capabilities of HR Case and Knowledge."): Provides a demonstration of the possibilities and capabilities of HR Case and Knowledge. * [Jumpstart Your Enterprise Architecture Workspace](https://www.servicenow.com/docs/WJyfNGQtfm8bYa6UwQhddw "This Accelerator provides a demonstration of the possibilities and capabilities of Enterprise Architecture Workspace.") Provides a demonstration of the possibilities and capabilities of Enterprise Architecture Workspace. * [Jumpstart Your Software Asset Management](https://www.servicenow.com/docs/e8WiWl~eO0~6~dVvCOVmrg "This Accelerator provides a demonstration of the possibilities and capabilities of Software Asset Management.") Provides a demonstration of the possibilities and capabilities of Software Asset Management. {#new-accelerators-in-v-8-0-0__ul_ab3_qxq_hjc} ### Strategy Accelerators {#new-accelerators-in-v-8-0-0__section_xxh_vyj_tjc} Use the following Impact Strategy Accelerators were introduced in v8.0.0: * [Staffing and Roles Review-On Demand](https://www.servicenow.com/docs/kmmgGfJoVXFo7OcLANEe3w "This Accelerator provides Impact customers with a guided, self-service experience to assess their ServiceNow platform staffing model, identify capability gaps, and build a prioritized action plan to strengthen their team."): Provides a guided, self-service experience to assess your ServiceNow platform staffing model, identify capability gaps, and build a prioritized action plan to strengthen your team. * [OCM: Reinforcing and Sustaining Change](https://www.servicenow.com/docs/GNpNWc2hErO~HuCz3FjrNw "This Accelerator provides guided coaching to measure adoption, close post-go-live gaps, sustain behaviors through recognition and feedback loops, and build a long-term sustainment plan for your ServiceNow platform."): Provides guided coaching to measure adoption, close post-go-live gaps, sustain behaviors through recognition and feedback loops, and build a long-term sustainment plan for your ServiceNow platform. * [OCM: Managing Change](https://www.servicenow.com/docs/3DlqttecfQjUvvNdHhNSDQ "This Accelerator provides coaching to assess training needs, build enablement plans, close skill gaps, and activate champion networks — equipping users with the knowledge and ability to adopt ServiceNow."): Provides coaching to assess training needs, build enablement plans, close skill gaps, and activate champion networks --- equipping users with the knowledge and ability to adopt ServiceNow. * [ServiceNow Governance -- On Demand](https://www.servicenow.com/docs/~Hc_1olQb8XG7i6cuVDQfw "Assess your AI governance across six areas, identify and prioritize governance gaps, confirm focus areas, and build a 90-day action plan — all at your own pace."): Offers a self-paced AI governance assessment across six critical domains with a 90-day actionable plan to help organizations identify gaps, prioritize focus areas, and align with international AI governance standards. {#new-accelerators-in-v-8-0-0__ul_tb4_1yq_hjc} ### Optimization Accelerators {#new-accelerators-in-v-8-0-0__section_vlk_4wr_djc} The following Impact Platform Optimization Accelerators were introduced in v8.0.0: * [Optimization Capability Configuration](https://www.servicenow.com/docs/eAK9ca2vAdHQGJ3fONG2jw "This Accelerator provides support in configuring capabilities and features to enhance platform health and drive ServiceNow product adoption."): Provides support in configuring capabilities and features to enhance platform health and drive ServiceNow product adoption. * [Optimization Capability Design](https://www.servicenow.com/docs/U3XtUXPZVTnArgNBqDPz9Q "This Accelerator provides support in designing capabilities and features to enhance platform health and drive ServiceNow product adoption."): Provides support in designing capabilities and features to enhance platform health and drive ServiceNow product adoption. {#new-accelerators-in-v-8-0-0__ul_aj3_swr_djc} ## Accelerators introduced in v7.0.0 {#ariaid-title4} List of new Impact Accelerators in the v7.0.0 release. ### Technical Accelerators {#new-accelerators-in-v-7-0-0__section_ikk_mhb_13c} The following Impact Technical Accelerators were introduced in v7.0.0: * [Jumpstart Your Impact Platform Health](https://www.servicenow.com/docs/tNc0w~72UWPxZft~eWyFnw "This Accelerator provides a demonstration of the possibilities and capabilities of Impact Platform Health."): Enables teams to proactively monitor, maintain, and improve platform health in alignment with leading practices. * [Jumpstart Your Data Privacy](https://www.servicenow.com/docs/qQSHujO8eKa7KzznJ9_vyA "This Accelerator delivers a practical introduction to ServiceNow Vault’s Data Privacy capabilities, enabling platform owners and security administrators to discover, classify, and anonymize sensitive data to support compliance, security, and trust."): Introduces ServiceNow Vault's Data Privacy capabilities and helps discover, classify, and make sensitive data anonymous,to support compliance, security, and trust. * [Jumpstart Your Walk-up Experience](https://www.servicenow.com/docs/xRTY4nkcrhkQmM~NCqwANA "This Accelerator provides a demonstration of the possibilities and capabilities of ServiceNow’s Walk-Up Experience."): Demonstrates set up and operations of Walk-Up centers, enabling users to seek guidance on IT issues from experts. * [Jumpstart Your Digital Product Release](https://www.servicenow.com/docs/xyC_VPUl3iCqAqELAvs_fA "This Accelerator provides a demonstration of the possibilities and capabilities of ServiceNow's Digital Product Release."): Enables product and release teams to consistently plan and deliver new versions by providing visibility across the release life cycle and automating release-readiness validation. * [Jumpstart Your Modern Change Management](https://www.servicenow.com/docs/ptKQN9r5MH7p1kyd69Xe7Q "This Accelerator demonstrates the capabilities of a modern change management approach."): Helps modernize change management implementations with change models and key supporting change features --- such as approval policies and data-driven risk. * [Jumpstart Your Major Incident Management](https://www.servicenow.com/docs/GipBtfSKPWcDFmggYboWag "This Accelerator provides a demonstration of the possibilities and capabilities of Major Incident Management."): Envisions how to accelerate response times for major incidents and reduce business impact during critical outages. * [Jumpstart Your CSDM for Service Operations](https://www.servicenow.com/docs/WIoMCvrRbTPqMs~65O1k2w "This Accelerator provides a demonstration of the possibilities and capabilities of the Common Service Data Model (CSDM) for Service Operations."): Enables you to build a data foundation that helps achieve implementation success of both IT Service and IT Operation products. * [Jumpstart Your Integration Hub](https://www.servicenow.com/docs/j81VucuV8vL32rFXhFsBNw "This Accelerator provides a demonstration of the possibilities and capabilities of Integration Hub, a part of Workflow Data Fabric."): Helps you understand the value of building integrations using Integration Hub as part of the Workflow Data Fabric. {#new-accelerators-in-v-7-0-0__ul_ows_4hb_13c} ### Strategy Accelerators {#new-accelerators-in-v-7-0-0__section_c1d_jsb_13c} The following Impact Strategy Accelerators were introduced in v7.0.0: * [OCM: Preparing for Change](https://www.servicenow.com/docs/dmGCIEuMZL1opbzmCzbP3g "This Accelerator provides Impact customers with structured coaching and proven frameworks to build change readiness and ensure successful user adoption ahead of go-live during ServiceNow transformations."): Builds change readiness and ensures successful adoption ahead of go-live during ServiceNow transformations. * [Adopt AI Governance](https://www.servicenow.com/docs/48KPTWjeSvifnDSZ0llKiQ "This Accelerator guides customers through the process of establishing and managing an Artificial Intelligence Management System (AIMS)."): Guides you through the process of establishing and managing an Artificial Intelligence Management System (AIMS). {#new-accelerators-in-v-7-0-0__ul_mgm_ssb_13c} ### Architecture Accelerators {#new-accelerators-in-v-7-0-0__section_mm2_ysb_13c} The following Impact Architecture Accelerators were introduced in v7.0.0: * [Assess Your CSDM Maturity](https://www.servicenow.com/docs/ReMzwmdj55dprwLIWhYP7g "This Accelerator provides insight into your current alignment to the Common Service Data Model (CSDM) within ServiceNow and related people, process and governance maturity, providing targeted recommendations on the next steps to unlock additional value from the platform."): Provides a clear snapshot of current data management maturity related to your organization's capabilities and services. * [CSDM Data Modeling](https://www.servicenow.com/docs/QoiEzXM42TUU5IqJZf26LA "This Accelerator provides a demonstration of the possibilities and capabilities of CSDM Data Modeling."): Provides key resources and leading practices to get started with modeling your data to align to the ServiceNow platform successfully. * [UX: Optimize Your Portal with Usage Insights](https://www.servicenow.com/docs/UO~eLiJST~ftEXRWkU393A "This Accelerator provides guidance to customers on how to measure, monitor and analyze user behavior with UX analytics to identify and prioritize portal improvements."): Provides guidance on how to measure, monitor and analyze user behavior with UX analytics to identify and prioritize portal improvements. * [UX: Virtual Agent Experience Design or Review](https://www.servicenow.com/docs/Unqb1YMFa1gGprzXjanqHQ "This Accelerator provides guidance on designing or improving the conversational experience of Virtual Agent or ServiceNow Otto for Virtual Agent."): Provides guidance on designing or improving the conversational experience of Virtual Agent or Now Assist in Virtual Agent. {#new-accelerators-in-v-7-0-0__ul_oz1_1tb_13c}