--- sourceDocument: Australia Impact sourceDocumentLink: https://www.servicenow.com/docs/r/impact Release : - australia ft:locale : - en-US ft:publication_title : - Australia Impact ft:clusterId : - ipact bundleId : - ipact --- # Technical Accelerators # Technical Accelerators {#ariaid-title1} * Release version: Australia * * Updated March 12, 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Accelerate usage and adoption of specific platform and product capabilities via applied demonstrations, personalized coaching, and general guidelines with Technical Accelerators. ## Accelerators available in each package {#technical-accelerators__id_y3f_2ng_lzb} Accelerator outputs and formats have common standardized features, but may differ from package to package. Not all Accelerators are available for each package. The Accelerators and available feature levels are denoted by these symbols: * ✓ = Common standardized feature set * ![Green check mark icon]() = Includes unique accelerator-specific features * = Includes additional unique accelerator-specific features {#technical-accelerators__ul_jzz_ggp_fsb} {#technical-accelerators__id_qlx_vrx_p2c__entry__8} | Accelerator | Guided package | Guided+Strategic Value | Guided+Platform Governance | Advanced package | Total package | Integrated Success | On-Demand | |:-:|:-:|:-:|:-:|:-:|:-:|:-:|:-:| | [Access to Experts](https://www.servicenow.com/docs/r4cT7iv0nLjYpy2_aANBoQ "The Access to Experts Accelerator connects Impact customers to ServiceNow subject matter experts via personalized virtual coaching sessions.") | | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Extend Your AI Search](https://www.servicenow.com/docs/c39TX3qxLo2~dl_71D959A "This Accelerator provides prescriptive guidance on extending your AI Search beyond the foundational level.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Extend Your Employee Center to Pro](https://www.servicenow.com/docs/9NzD0zuyvAHINnHxjo2CUA "The Extend Your Employee Center to Pro Accelerator provides prescriptive guidance on extending the Employee Center capabilities to include Pro features.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Health Assessment -- Guided](https://www.servicenow.com/docs/DadMMaDq4LKtJn3scv3~kw "The Health Assessment-Guided Accelerator provides an insight into your ServiceNow instance health.") | ✓ | ✓ | ✓ | | | | | | [Introduction to CMDB: Ingestion](https://www.servicenow.com/docs/gwaokh1SjFKF6PwWhb9hpA "This Accelerator provides a demonstration of the possibilities and capabilities of automating and standardizing CMDB data entry.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Introduction to Instance Observer-Guided](https://www.servicenow.com/docs/s2IYsA_u7zf~S51~VrWoZQ "The Introduction to Instance Observer Accelerator provides guidance on understanding and monitoring performance using Instance Observer.") | ✓ | ✓ | ✓ | | | | | | [Introduction to Instance Readiness Assessment](https://www.servicenow.com/docs/D8cS4NFBS9u41uvvHhjh2w "The Introduction to Instance Readiness Assessment Accelerator provides guidance on understanding and interpreting instance readiness using the Instance Readiness Assessment (IRA).") | ✓ | ✓ | ✓ | | | | | | [Introduction to ServiceNow Vault](https://www.servicenow.com/docs/aaMuDRqVMllmYjRrjI~v7w "This Accelerator provides an overview of the possibilities and capabilities of ServiceNow Vault.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart your AI Control Tower: Foundations](https://www.servicenow.com/docs/~7yrLoJIR_A2CAO_2pJk9Q "Jumpstart your AI Control Tower: Foundations provides a demonstration of the possibilities and capabilities of ServiceNow’s AI Control Tower.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your AI Control Tower: AI Lifecycle](https://www.servicenow.com/docs/o_nD9v04~NteSpqgq6xEGA "This Accelerator provides guided coaching and an applied demonstration to help customers better understand their organization's AI governance.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your AI Data Explorer](https://www.servicenow.com/docs/~LM4Twgsxsp2WWS6lkniBg "This Accelerator helps customers get started with ServiceNow's AI Data Explorer through coaching, applied demonstrations, and leading practices, for faster, confident data-driven decisions.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your AI Search](https://www.servicenow.com/docs/FPHF3OMpEylZK6lfNNCNug "This Accelerator provides guidance on enabling and configuring AI Search.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your AI Agent Studio](https://www.servicenow.com/docs/oxFkB5q1Ps~6UkPpNOdiqA "This Accelerator provides Impact customers with an overview and applied demonstration of AI agents within the Platform.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your AI Agents for CSM](https://www.servicenow.com/docs/dogxzM~__eY~uwO_ImnTSg "This Accelerator provides a demonstration of the possibilities and capabilities of AI Agents for CSM.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your AI Agents for ITSM](https://www.servicenow.com/docs/9Vn4gj3k3M8RjoqWPRNn3Q "This Accelerator provides a demonstration of the possibilities and capabilities of AI Agents for ITSM.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your App Engine](https://www.servicenow.com/docs/D4RWzPbQ2g4j8fBYRYANWQ "Prescriptive guidance on enabling Citizen Development and utilizing App Engine Studio") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Automated Testing](https://www.servicenow.com/docs/76OncP0cb03arl0RIR1WsQ "Prescriptive guidance on enabling and utilizing Automated Test Framework") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your CMDB](https://www.servicenow.com/docs/_iEJ1NXOMnxGZUFDaiU9qQ "The Jumpstart Your Configuration Management Database (CMDB) Accelerator provides a demonstration of the possibilities and capabilities of CMDB.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your CSDM: Crawl](https://www.servicenow.com/docs/ZDu1KtUU~FI~9jfvx4Fqeg "This Accelerator provides an overview of the Crawl phase of the CSDM maturity journey, brief assessment of current Crawl data, and actionable steps to complete the phase.") | ✓ | ✓ | ✓ | | | | | | [Jumpstart Your CSDM: Foundation](https://www.servicenow.com/docs/sRtS94u2HHue_xa6GDt15A "The Jumpstart Your Common Service Data Model (CSDM): Foundation Accelerator provides an overview and breakdown of the CSDM with a focus on Foundation data.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your CSDM for Service Operations](https://www.servicenow.com/docs/883mS10HOZ57nKPqaGmUUg "This Accelerator provides a demonstration of the possibilities and capabilities of the Common Service Data Model (CSDM) for Service Operations.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your CSM Configurable Workspace](https://www.servicenow.com/docs/IKhAZLfyvlMtg3rXZNBCuQ "The Jumpstart Your Customer Service Management (CSM) Configurable Workspace Accelerator provides a demonstration of the possibilities and capabilities of the CSM Configurable Workspace.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Database Management](https://www.servicenow.com/docs/0ZaBotmISejVPex2bYDeqA "The Jumpstart Your Database Management Accelerator provides a demonstration of the possibilities and capabilities of Database Management.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Data Privacy](https://www.servicenow.com/docs/ZXrLYX2teCgn0Imau6_OCg "This Accelerator delivers a practical introduction to ServiceNow Vault’s Data Privacy capabilities, enabling platform owners and security administrators to discover, classify, and anonymize sensitive data to support compliance, security, and trust.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Digital Product Release](https://www.servicenow.com/docs/kX1GXTi2iHZM2pp3mp3vNw "This Accelerator provides a demonstration of the possibilities and capabilities of ServiceNow's Digital Product Release.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Employee Center](https://www.servicenow.com/docs/BSIEW1sANCqruOYrbtxmZQ "This Accelerator includes a demonstration of the possibilities and capabilities available with the ServiceNow Employee Center portal in your instance.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Employee Journey Management](https://www.servicenow.com/docs/59ZihjsEre0yy7ThbwrInQ "The Jumpstart Your Employee Journey Management (EJM) Accelerator provides a demonstration of the possibilities and capabilities of Employee Journey Management.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Enterprise Architecture Workspace](https://www.servicenow.com/docs/26_cPbFq1TRu5o92xpo5Zg "This Accelerator provides a demonstration of the possibilities and capabilities of Enterprise Architecture Workspace.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Event Management](https://www.servicenow.com/docs/MxzgsvlXAnMJ9pu1GI5Ujw "The Jumpstart Your Event Management Accelerator provides a demonstration of the possibilities and capabilities of Event Management.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your External Content Connectors](https://www.servicenow.com/docs/gXjvKIegEWzXouyN8LMx6A "This Accelerator provides a demonstration of the possibilities and capabilities of External Content Connectors (XCC).") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your GenAI](https://www.servicenow.com/docs/XVB653aM~ZkVUiYd9Z3SvQ "This Accelerator provides a demonstration of the capabilities of ServiceNow GenAI(Now Assist).") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your HR Case and Knowledge](https://www.servicenow.com/docs/F~Q4EHwHJsBaZPopTK1k8A "This Accelerator provides a demonstration of the possibilities and capabilities of HR Case and Knowledge.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Issue Auto Resolution](https://www.servicenow.com/docs/eKXGMiocw0yO1zUjYRgBWA "The Jumpstart Your Issue Auto Resolution (IAR) Accelerator provides a demonstration of the possibilities and capabilities of Issue Auto Resolution within your ServiceNow platform.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Impact Platform Health](https://www.servicenow.com/docs/z5FsjY~AI486Tf7_r8j2PQ "This Accelerator provides a demonstration of the possibilities and capabilities of Impact Platform Health.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Integration Hub](https://www.servicenow.com/docs/Jwp9kZu72aztqOXTXE88MQ "This Accelerator provides a demonstration of the possibilities and capabilities of Integration Hub, a part of Workflow Data Fabric.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your ITOM Discovery](https://www.servicenow.com/docs/zEPidywbqrDEYqtZ6lcvuw "This Accelerator provides foundational guidance for a successful IT Operations Management (ITOM) Discovery implementation, along with a demonstration of its possibilities and capabilities.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Knowledge Management](https://www.servicenow.com/docs/JOEiU1~sCdwFT5u9Zy7nVw "The Jumpstart Your Knowledge Management Accelerator provides a demonstration of the possibilities and capabilities of Knowledge Management.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Workflow Automation: Flows](https://www.servicenow.com/docs/UGhKXVyeqn_2JkPmj4M4uw "This Accelerator provides an overview and applied demonstration of Flows in Workflow Studio, covering triggers, actions, sub-flows, and low-code automation capabilities.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Major Incident Management](https://www.servicenow.com/docs/vjp7er2Gl8pqfno8pLWFyg "This Accelerator provides a demonstration of the possibilities and capabilities of Major Incident Management.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Migration of Platform Analytics](https://www.servicenow.com/docs/8HADl~dLv0421CNl4NW9pw "The Jumpstart Your Migration of Platform Analytics Accelerator provides a demonstration of how to successfully prepare and migrate your Platform Analytics content.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Modern Change Management](https://www.servicenow.com/docs/WcGigxHSSXZJfEY6ivOrVg "This Accelerator provides a demonstration of the possibilities and capabilities of the modernized change management approach.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Multi-lingual Virtual Agent](https://www.servicenow.com/docs/8RUlL4xGXI5QIYxNZBxFMQ "This Accelerator provides a demonstration of the possibilities and capabilities of Dynamic Translation.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Natural Language Understanding](https://www.servicenow.com/docs/snhBZ4nlqpW~8s2UcsMYbw "The Jumpstart Your Natural Language Understanding (NLU) Accelerator provides a demonstration of the possibilities and capabilities of Natural Language Understanding.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Now Assist in Virtual Agent](https://www.servicenow.com/docs/j~UhuKarFLxhIiuZi3ITvw "The Jumpstart Your Now Assist in Virtual Agent (VA) Accelerator provides a demonstration of the possibilities and capabilities of Now Assist in Virtual Agent.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Now Assist for Creator](https://www.servicenow.com/docs/gJApL0iIWD2jXD68AF5aAQ "The Jumpstart Your Now Assist for Creator Accelerator provides a demonstration of the possibilities and capabilities of Now Assist for Creator.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Now Assist in Document Intelligence](https://www.servicenow.com/docs/sfSTVQAxs8pEZbUlrGSRfg "This Accelerator provides a demonstration of the possibilities and capabilities of Now Assist in Document Intelligence.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Now Assist Skill Kit](https://www.servicenow.com/docs/QOjo9Byfl7GwmGFi8lF5WQ "This Accelerator provides a demonstration of the possibilities and capabilities of Now Assist Skill Kit.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Now Mobile for Employees](https://www.servicenow.com/docs/jluKz76TIVdJLPw2IyXdcQ "This Accelerator provides a demonstration of the possibilities and capabilities of Now Mobile for Employees.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Platform Analytics](https://www.servicenow.com/docs/JfsrKLJANvLwHivR4HEYYA "The Jumpstart Your Platform Analytics Accelerator provides a demonstration of the possibilities and capabilities of Platform Analytics.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Predictive Intelligence](https://www.servicenow.com/docs/6DB0njYNnGq~xIeO1uCnfQ "The Jumpstart Your Predictive Intelligence (PI) Accelerator provides a demonstration of the possibilities and capabilities of Predictive Intelligence and the clustering framework.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Process Mining](https://www.servicenow.com/docs/Yzu~TU64dXRuSMxNcoLlSA "Jumpstart Your Process Mining Accelerator provides a demonstration of the possibilities and capabilities of Process Mining.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Service Mapping](https://www.servicenow.com/docs/_Ik6tA44XKWjpwCrCxZ7UQ "The Jumpstart Your Service Mapping Accelerator provides a demonstration of the possibilities and capabilities of Service Mapping.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Software Asset Management](https://www.servicenow.com/docs/pd0rAx5WzvxF2_pUiv2t5g "This Accelerator provides a demonstration of the possibilities and capabilities of Software Asset Management.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Strategic Portfolio Management - Project Workspace](https://www.servicenow.com/docs/3eheN2VDEskpdIN1q63Fdg "This Accelerator provides a demonstration of the possibilities and capabilities of Project Workspaces within Strategic Portfolio Management (SPM).") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart your Service Operations Workspace](https://www.servicenow.com/docs/0QjafOotcnmR0zsJIweF_Q "This Accelerator provides a demonstration of the possibilities and capabilities of Service Operations Workspace.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your ServiceNow AI Journey](https://www.servicenow.com/docs/TZ8YrVvv6RQSJjvMt4uWYg "This Accelerator provides guidance on how to achieve your organization's goals and objectives with ServiceNow's AI capabilities.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Strategic Portfolio Management - Collaborative Work Management](https://www.servicenow.com/docs/5GBtsXSx~b6foLiy9t~8jA "This Accelerator provides a demonstration of the possibilities and capabilities of Collaborative Work Management (CWM) with Strategic Portfolio Management (SPM).") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Strategic Portfolio Management -- Planning Workspace](https://www.servicenow.com/docs/plmLKroq9~4yaemn1pB49A "The Jumpstart Your Strategic Portfolio Management – Planning Workspace Accelerator provides a demonstration of the possibilities and capabilities of Planning Workspaces within Strategic Portfolio Management (SPM).") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Strategic Portfolio Management -- Resource Management Workspace](https://www.servicenow.com/docs/VRTWP_Rcyl0yOCSZTKa49Q "The Jumpstart Your Strategic Portfolio Management (SPM) – Resource Management Workspace Accelerator provides a demonstration of the possibilities and capabilities of Resource Management Workspaces within SPM.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Subscription Management](https://www.servicenow.com/docs/PSljLFxbM6UHF~p8dwZ61A "This Accelerator provides a demonstration on how to efficiently manage your ServiceNow subscriptions in the Subscription Management Application.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Success Dashboard](https://www.servicenow.com/docs/mpSUKOl0GVgnureHKLTrbw "Demonstration of what is possible with the Success Dashboard using your data via a temporary instance.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Task Intelligence](https://www.servicenow.com/docs/Y3SL5qO_T9yolAVwlAe1Rg "The Jumpstart Your Task Intelligence Accelerator provides a demonstration of the possibilities and capabilities of Task Intelligence.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Upgrade](https://www.servicenow.com/docs/H9E1HAd8~bksBG1WcIRSoQ "Guidance on upgrade planning and preparation")​ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Virtual Agent](https://www.servicenow.com/docs/qg8H7egt5lW_mCw_JiM0bg "This Accelerator provides guidance on realizing benefits with the ITSM Virtual Agent.")​ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Walk-up Experience](https://www.servicenow.com/docs/jkN2zLEC89hfugpkBhD8KA "This Accelerator provides a demonstration of the possibilities and capabilities of ServiceNow’s Walk-Up Experience.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Workflow Automation: Playbooks](https://www.servicenow.com/docs/~513~I6MvFXN9nHODIEcLw "This Accelerator provides a demonstration of the possibilities and capabilities of Playbooks in Workflow Studio.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [TuneUp Your AI Search](https://www.servicenow.com/docs/vFu1TTyXGveyYeKVkEdx7Q "This Accelerator provides guidance on fine-tuning artificial intelligent (AI) Search to optimize performance and value.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [TuneUp Your CMDB​](https://www.servicenow.com/docs/i57cOltK4EjFzBpgYB4Z4w "The TuneUp Your Configuration Management Database (CMDB) Accelerator provides insight and guidance to improve CMDB health.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [TuneUp Your Employee Center](https://www.servicenow.com/docs/GMlOp1ANuN80NdTQ2XyOPQ "The TuneUp Your Employee Center Accelerator provides guidance on maintaining and governing your ServiceNow Employee Center health to optimize value.") | | ✓ | ✓ | ✓ | ✓ | ✓ | | | [TuneUp Your Hardware Asset Management](https://www.servicenow.com/docs/o~RLJgY5tIx3tDo7t~HXbg "The TuneUp Your Hardware Asset Management (HAM) Accelerator provides guidance on maintaining and governing Hardware Asset Management health to optimize value.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [TuneUp Your IT Asset Management](https://www.servicenow.com/docs/_MlYKxEr2voPBgMLz3MeQQ "Provides prescriptive guidance to improve IT Asset Management (ITAM) health.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [TuneUp Your ITOM Discovery](https://www.servicenow.com/docs/sb2EM2~iT6QreNxdBSltaw "Provides insight and guidance to improve the health of your Configuration Management Database (CMDB) through IT Operations Management (ITOM) Discovery.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [TuneUp Your Now Assist in Virtual Agent](https://www.servicenow.com/docs/qxw~UZErMcMP5jJda9WjYQ "This Accelerator provides prescriptive guidance on fine-tuning your Now Assist in Virtual Agent.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [TuneUp Your Platform Analytics](https://www.servicenow.com/docs/5G7I3SQ2EklzHJ7ifuxw5A "The TuneUp Your Platform Analytics Accelerator provides guidance on maintaining and governing Platform Analytics health to optimize value.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [TuneUp Your Software Asset Management](https://www.servicenow.com/docs/Dv_h1RGVcb84uvlAhMB8PQ "The TuneUp Your Software Asset Management (SAM) Accelerator provides guidance on maintaining and governing Software Asset Management health to optimize value.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [TuneUp Your Security](https://www.servicenow.com/docs/Aw5dbSTaxP71hUEqdZf6WQ "Guidance on platform security")​ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [TuneUp Your Virtual Agent - Assessment](https://www.servicenow.com/docs/ThPuqLernG6il5TDNSxh9A "The TuneUp Your Virtual Agent - Assessment Accelerator provides guidance on fine-tuning Virtual Agent setup to optimize value.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [TuneUp Your Virtual Agent -- NLU (Natural Language Understanding)](https://www.servicenow.com/docs/2GzGBXnckMcsu6_bLTms_g "TuneUp Your Virtual Agent – NLU (Natural Language Understanding) Accelerator provides guidance on fine-tuning NLU models to optimize value.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [TuneUp Your Virtual Agent -- Performance Monitoring](https://www.servicenow.com/docs/bZJ_WWx1hXVbh81vtUcsPg "The TuneUp Your Virtual Agent – Performance Monitoring Accelerator provides guidance on fine-tuning Virtual Agent performance to optimize value.") | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | | [Table 1. Technical Accelerator sub-catalog] {#technical-accelerators__id_qlx_vrx_p2c}