---
sourceDocument: Brazil Impact
sourceDocumentLink: https://www.servicenow.com/docs/r/impact

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Impact

ft:clusterId :

    - ipact

bundleId :

    - ipact


---

# Assign roles

# Assign roles {#ariaid-title1}

Release version: Brazil  
Updated October 5, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Assign users to the role groups that control access to Impact, Platform Health, and the Now Assist panel.

## Before you begin

Important:  
Navigation to reach these steps differs depending on whether you're using the [Impact Setup Hub](https://www.servicenow.com/docs/KEaPgq~KCHJjaeD9GgvOLw "Use the Impact Setup Hub to install Impact and complete a sequence of tasks that configure it on your ServiceNow instance.") or the legacy [Guided Setup](https://www.servicenow.com/docs/Mte3k2BTVlXn0UOopIprOQ "Use Impact Guided Setup to follow a sequence of tasks that help you configure the Impact Store Application on your ServiceNow instance."). See whichever one applies to you for the exact path.

See [Roles installed with Impact](https://www.servicenow.com/docs/lhj2SK8DnaL4of6LNgXD3Q "Impact offers many roles to assign to fit your business needs. When you log in to Impact, you’ll see a personalized view of your objectives, metrics, and recommendations tied directly to your role.") for the roles installed with Impact.

Role required: impact app admin, admin

## Procedure

1. On the Assign Impact roles page, select the checkbox next to each role you want to assign, then select Assign users.
2. On the Assign Platform Health roles page, select the checkbox next to each role you want to assign, then select Assign users.  
   Feature allocation and availability in Platform Health is based on role and group assignment. See [Track Platform Health trends](https://www.servicenow.com/docs/qj53y~Ci7~ZBW5r_LVoDkQ "Analytics Dashboards provide a graphical way to view detailed information relating to findings, both pending and resolved, with the Scan Engine. The dashboards are role-based, allowing for persona-based views of information. They display  key metrics,  charts, and  trend analysis.") for additional information.  
   [Create a development team](https://www.servicenow.com/docs/en8nuRP5KmdSQVATiyaAAA "Each record represents a team and a development team lead. Scan Engine findings are reported for this team in the Analytics Dashboard.").
3. On the Assign Code Fix and Now Assist roles page, select the checkbox next to each role you want to assign, then select Assign users.

## What to do next

If a role assignment changed, affected users must log out and log back in to your instance for the permissions to apply.

[Activate Scan Engine and review settings](https://www.servicenow.com/docs/B8ewG0guOXQObUpj_Iy8xw "Use Impact Guided Setup to set up the minimum required configuration options in order to run the first system scan.")
* **[Assign users to Platform Health groups](https://www.servicenow.com/docs/enkWF8udBH3tsskHQnXiww)**   
  In addition to assigning Impact users to groups, Platform Health users must also be part of a group for the Scan Engine feature.
* **[Create a development team](https://www.servicenow.com/docs/en8nuRP5KmdSQVATiyaAAA)**   
  Each record represents a team and a development team lead. Scan Engine findings are reported for this team in the Analytics Dashboard.

**Previous topic:** [Use the Impact Setup Hub](https://www.servicenow.com/docs/KEaPgq~KCHJjaeD9GgvOLw "Use the Impact Setup Hub to install Impact and complete a sequence of tasks that configure it on your ServiceNow instance.")  
**Next topic:** [Assign users to Platform Health groups](https://www.servicenow.com/docs/enkWF8udBH3tsskHQnXiww "In addition to assigning Impact users to groups, Platform Health users must also be part of a group for the Scan Engine feature.")