Review SPM artifacts

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read

    • The Data Collection app contains a pre-build data metric structure for the ServiceNow Performance/Platform Analytics application.

    The content pack comes with the following artifact types.

    Table 1. Performance/Platform Analytics artifact types
    Artifact type Description
    Indicator Source Captures the basic data sets and commits them to the working memory of the platform to provide the foundation for the calculations. This is also called a data cube.
    Automated Indicator Basic calculation definition on the indicator source data set, potentially with additional filter conditions that you apply before making the calculation.
    Manual Indicator Metric for which there is no data set within the platform. Requires you to manually add a data point.
    Formula Indicator A more comprehensive calculation, such as % and ratio calculations that require multiple automated indicator data points for the calculation.
    Data Collection Jobs Schedule on which the automated data collection will run.
    Widgets Configuration for the UI visualization of an indicator.
    Dashboard Display of a collection of widgets on a pane. This dashboard contains two tabs. One tab contains widgets showing quarterly values, and the other contains widgets showing monthly values.

    Artifacts by type

    The app contains the following artifacts for each of the above-specified artifact types.

    Table 2. Artifacts by type
    Artifact type Name
    Data Collection Job Impact VM – SPM - Monthly Data Collection
    Data Collection Job Impact VM – SPM - Historical Data Collection
    Dashboard Impact VM - SPM
    Widget % of projects completed that are identified as aligned to strategy
    Widget Avg. cycle time for approved demand (days)
    Widget Avg. project duration (weeks)
    Widget Project Budget actuals vs. forecast
    Widget Avg. budget under management per PM
    Widget Avg. total effort required per demand
    Widget % of project team spent on administrative tasks
    Widget Total benefits of demands to decommission/migrate legacy system
    Widget % attainment of forecasted benefits this month
    Formula Impact VM - % of projects completed that are identified as aligned to strategy
    Automated Impact VM - # of projects completed this month
    Automated Impact VM - # of projects completed this month with primary goal assigned
    Formula Impact VM - Avg. cycle time for approved demand (days)
    Automated Impact VM - Total Age of Demand to Project This Month (Days)
    Automated Impact VM - Total demands to projects this month
    Formula Impact VM - Avg. project duration (weeks)
    Automated Impact VM - Total number of the completed projects this month
    Automated Impact VM - Sum of project Actual Duration
    Formula Impact VM - Project Budget actuals vs. forecast
    Automated Impact VM - Total actual cost for the projects ended this month
    Automated Impact VM - Total budgeted cost for the projects ended this month
    Formula Impact VM - Avg. budget under management per PM
    Automated Impact VM - Number of Project managers
    Formula Impact VM - Avg. total effort required per demand
    Automated Impact VM - # of demands completed this month
    Automated Impact VM - Total allocated hours for all demands completed
    Manual Impact VM - % of project team spent on administrative tasks
    Manual Impact VM - Total benefits of demands to decommission/migrate legacy system
    Formula Impact VM - % attainment of forecasted benefits this month
    Automated Impact VM - Total actual benefits attained for the completed projects this month
    Automated Impact VM - Total forecasted benefits attained for the completed projects this month