---
sourceDocument: Brazil Impact
sourceDocumentLink: https://www.servicenow.com/docs/r/impact

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Impact

ft:clusterId :

    - ipact

bundleId :

    - ipact


---

# Impact Delivery Instance reference

# Impact Delivery Instance reference {#ariaid-title1}

Release version: Brazil  
Updated September 2, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Reference information for Impact Delivery Instance features and configuration.

This section contains reference information for Impact Delivery Instance, including configuration, user management, roles, features, and reporting.
* **[Impact Delivery Instance overview](https://www.servicenow.com/docs/HG1l2996hd8I7IekwJOkVg)**   
  The Impact Delivery Instance is the service provider for the Impact Store Application.
* **[Setup for the Impact Delivery Instance](https://www.servicenow.com/docs/ufuCtskfTWLJLSA_vu5bWQ)**   
  The Impact Delivery Instance is delivered to you with minimal technical configuration required. Many of the setup steps involve planning within your organization and with your Impact Squad.
* **[Benefits \& Usage](https://www.servicenow.com/docs/un23PomM6KnsyQptMRXNfw)**   
  Impact Benefits \& Usage allows you to quickly access and review the powerful tools available in your Impact subscription.
* **[Activity Center](https://www.servicenow.com/docs/s_AH05BoT1FXx5YpjQIRmg)**   
  The Activity Center provides a comprehensive view of all the activities supporting your day to day journey with Impact.
* **[Group Views](https://www.servicenow.com/docs/Ku3SoNDaA4GLh5meS~IYdA)**   
  Impact enables multiple stakeholder groups within your organization to lead their own digital transformation.
* **[Manage Initiative and Accelerator permissions](https://www.servicenow.com/docs/7DSQ9YCS5_wmCmBtCoRYMA)**   
  Review and approve Initiative and Accelerator activities access using Manage Permissions.
* **[Objectives and outcomes in Impact Delivery Instance](https://www.servicenow.com/docs/0e1wSBQDU3qnS7~rRNK43g)**   
  The value management lifecycle starts with the creation of the Objectives and outcomes that are high-level goals tied to measurable outcomes that help illustrate value over time.
* **[Value Reports in Impact Delivery Instance](https://www.servicenow.com/docs/R0~2wDBnzabh103c9bIJbQ)**   
  Your impact squad can work with you to calculate the operational or monetized value you have realized with ServiceNow in a Value Report.
* **[Manage product adoption roadmaps for Impact Delivery Instance](https://www.servicenow.com/docs/jXwUw_nvk769~JkLrp9btw)**   
  Create a product Adoption Roadmap (PAR) with a single click by selecting the template that best supports your specific business outcome.
* **[Manage capabilities maps in Impact Delivery Instance](https://www.servicenow.com/docs/aDuEhG7lx8LSRldbvc_cFg)**   
  Manage the usage status for capabilities and how they're being used in your instance. The information in the capabilities status fields feeds the capabilities maps summary bar.
* **[Consumption Report in Impact Delivery Instance](https://www.servicenow.com/docs/wUqtZpSkZoICHTYPNeVUpQ)**   
  Get an overview of your Impact tier features and their usage.
* **[Subscriptions](https://www.servicenow.com/docs/UAxDhKbTeL1G2zW7QSWJsQ)**   
  See a list of your subscriptions for all of your instances and the list of applications that you're entitled to, as part of those subscriptions, in one comprehensive view.
* **[Training Insights](https://www.servicenow.com/docs/U9ch1Zj4jJKE3HLh9EJfJg)**   
  Impact Training Insights provide a comprehensive view of organizational learning activities, with real-time data available whenever and wherever it's needed.
* **[HealthScan for the Impact Delivery Instance](https://www.servicenow.com/docs/xiO5QQx6roF7Zing4kmaFw)**   
  ServiceNow HealthScan is a diagnostic tool for the Impact Delivery Instance that helps you understand the current health of your instance, identify potential issues and setbacks, and take quick corrective action.