---
sourceDocument: Brazil Impact
sourceDocumentLink: https://www.servicenow.com/docs/r/impact

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Impact

ft:clusterId :

    - ipact

bundleId :

    - ipact


---

# Impact Delivery Instance roles

# Impact Delivery Instance roles {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
IDI offers roles to fit your business needs. When you log in to IDI, you'll see a personalized view of your objectives, metrics, and recommendations tied directly to your role.
{#idi-roles__table_o2s_fql_ntb__entry__2}

| Role | Description |
|-|-|
| Impact User | * Can access the Impact Delivery Instance. * Can create and update conversations. {#idi-roles__ul_kh4_yfd_t1c} |
| Impact Permissions Authorizer | Allows users to grant permissions for IDI features that require consent. |
| Impact Executive | * Has read access to view IDI status and value reporting. * Can create and update conversations. * Manages production adoption roadmap. {#idi-roles__ul_sxs_44p_41c} |
| Impact Platform Owner | * Has full access to all IDI features. * Can request Accelerators and advisory sessions * Can manage production adoption roadmaps. {#idi-roles__ul_wcn_rnp_41c} |
| Impact Admin | * Manages user accounts and premium access to add-on packages. * Administers the ServiceNow platform. * Has full access to all IDI features. {#idi-roles__ul_uxd_wlp_41c} |
[Table 1. IDI roles and descriptions]

{#idi-roles__table_o2s_fql_ntb}
**Previous topic:** [Manage Impact Delivery Instance users](https://www.servicenow.com/docs/Olt3wLAew5mCdXsrbVfJhA "Impact Delivery Instance (IDI) admins can create, view, and manage their users.")  
**Next topic:** [Benefits \& Usage](https://www.servicenow.com/docs/un23PomM6KnsyQptMRXNfw "Impact Benefits & Usage allows you to quickly access and review the powerful tools available in your Impact subscription.")