Impact Delivery Instance reference

The Impact Delivery Instance is the service provider for the Impact Store Application.

Sync to the Impact Store Application

Use Guided Setup to connect your data from the Impact Delivery Instance. See Run Impact Guided Setup for details on the configuration.

If you choose not to connect to the Impact Delivery Instance, refer to the following features list.

Impact Store Application features supported without the connection to the Impact Delivery Instance:

• Scan Engine for the Impact Store Application
• Real-time prevention monitoring for Scan Engine
• Track Platform Health trends
• Scan Engine integrations
• Now Assist for Platform Health
• Monitoring instance health with Instance Observer

Impact Store Application features that require a connection to the Impact Delivery Instance:

• Communication with your Impact Squad, including visibility into changes you make in your own Impact Workspace
• Capabilities Maps
• Accelerators
• Recommendations
• Product Adoption Roadmaps
• Value Management

Impact Delivery Instance

Reference each Impact Delivery Instance topic for additional information.

• Configure the Impact Delivery Instance
  The Impact Delivery Instance is delivered to you with minimal technical configuration required. Many of the setup steps involve planning within your organization and with your Impact Squad.
• HealthScan for the Impact Delivery Instance
  ServiceNow HealthScan is a diagnostic tool for the Impact Delivery Instance that helps you understand the current health of your instance, identify potential issues and setbacks, and take quick corrective action.​