---
sourceDocument: Australia Impact
sourceDocumentLink: https://www.servicenow.com/docs/r/impact

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Impact

ft:clusterId :

    - ipact

bundleId :

    - ipact


---

# Platform Health

# Platform Health {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Use Impact Platform Health to track Tech Key Performance Indicators (KPIs) to show how closely you're aligned to ServiceNow technical leading practices, receive recommendations for improvement, and help you monitor your instance health.

## Get started {#platform-health-idi__section_svd_d5r_tzb}

|-|-|-|
| [Prevent and resolve technical debt with AIImprove quality, compliance, and performance with real-time code inspections and solutions.](https://www.servicenow.com/docs/abNdx7mQTUB7fCx6JjhNHQ "Use the Scan Engine and ServiceNow Otto AI agent to prevent technical debt as you code or remediate existing findings from completed scans.") | [Developer SupportAccess a ServiceNow Support Engineer who can assist in troubleshooting technical issues around existing platform customizations.](https://www.servicenow.com/docs/4in0XWOJMsGdlRcN5pJZyg "Developer Support is an offering to Advanced and Total Impact packages, and Guided customers who purchase managed support, that provides administrators and authorized users access to a ServiceNow Support Engineer who can assist in troubleshooting technical issues around existing platform customizations.") | [Instance ObservatoryTrack your instance health and performance in near real-time, while also providing historical insights.](https://www.servicenow.com/docs/w~Q2UXlnDQpyIRD9r4xyUg "Instance Observer (IO) is an observability and performance monitoring tool that empowers you to track your instance health and performance in near real time, while also providing historical insights.") |
[ ]

{#platform-health-idi__table_uqc_flp_fsb} Note:  
Starting with Impact Zurich version 6.0.8 ServiceNow Store release, Proactive Code Check is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.