--- sourceDocument: Brazil Impact sourceDocumentLink: https://www.servicenow.com/docs/r/impact Release : - brazil ft:locale : - en-US ft:publication_title : - Brazil Impact ft:clusterId : - ipact bundleId : - ipact --- # Executive dashboard # Scan Engine Executive dashboard {#ariaid-title1} Release version: Brazil Updated October 1, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Scan Engine Executive dashboard The Scan Engine Executive dashboard provides ServiceNow customers with a high-level view of their platform's technical debt, health, risk, and remediation impact through various overview modules and trend charts. It is designed to help decision-makers monitor critical metrics related to platform stability, security, and performance over time, facilitating informed risk management and platform improvement efforts. Show full answer Show less ## Key Features * **Outstanding Technical Debt:** Displays the total estimated developer effort needed to resolve existing technical debt, excluding testing and validation phases. It includes a trend line showing changes over up to 90 days. * **Technical Debt Prevented:** Shows the amount of technical debt avoided through the Scan Engine's real-time prevention capabilities, with trend data for up to 90 days. * **Platform Health Score:** Provides a comprehensive 0--100 risk metric reflecting overall platform health across five weighted categories: Security, Performance, Manageability, Upgradeability, and User Experience. Each category is scored independently to ensure stable and accurate health tracking. * **Instance Adoption Risk:** Assesses the risk associated with adopting the latest ServiceNow instance version based on current platform health factors like quality and compliance. Risk levels are categorized as low, medium, or high. * **Cost and Time Savings from Remediation:** Illustrates the financial and time benefits gained by addressing findings identified by the Scan Engine, including avoided downtime and breach costs, with trends over time. * **Executive Trend Charts:** Visualize trends for technical debt, platform health score, instance adoption risk, and cost/time savings to track progress and emerging risks. ## Data Sources All dashboard modules and trend charts derive their data from the **snsescanresult** table, ensuring consistent and accurate reporting of scan results and platform risk metrics. ## What This Enables for ServiceNow Customers By leveraging the Executive dashboard, ServiceNow customers can: * Quickly assess the current technical debt and monitor its evolution to prioritize remediation work effectively. * Understand how much technical debt is being proactively prevented by the Scan Engine's real-time capabilities. * Gain a clear, stable view of overall platform health and specific risk categories to focus improvement efforts strategically. * Evaluate the risk level before adopting new ServiceNow instance versions, enabling safer upgrades. * Quantify the business impact of remediation efforts in terms of cost and time savings, supporting ROI justification. This dashboard equips customers with actionable insights to maintain a healthy, secure, and high-performing ServiceNow platform while minimizing risks associated with upgrades and technical debt accumulation. The Executive dashboard includes trend charts and the following overview modules. {#scan-engine-executive-dashboard__table_afw_4vz_chc__entry__2} | Information module | Description | |-|-| | Outstanding technical debt | * The total time required to resolve existing technical debt on your platform, based on the effort of a single developer. It does not include time for testing, validation, or other stages of the software development life-cycle (SDLC). * The graph line shows the trend of technical debt over a certain time period. * The time period shown depends on available data, with a maximum of 90 days of information displayed. {#scan-engine-executive-dashboard__ul_cbm_vgl_fhc} | | Technical debt prevented | * Reflects the amount of technical debt prevented from entering the instance because of the Scan Engine's real-time prevention. * The graph line shows the trend of prevented technical debt over a certain time period. * The time period shown depends on available data, with a maximum of 90 days of information displayed. {#scan-engine-executive-dashboard__ul_upr_zgl_fhc} | | Platform Health Score | * A 0--100 metric showing your overall instance platform risk across five weighted categories. * Combines Security, Performance, Manageability, Upgradeability, and User Experience risk independently so that higher severity violations carry more weight than cosmetic issues. * Each category is scored separately and unaffected by changes in other categories, giving you a stable indicator of true platform health without false shifts. For the complete calculation model and category weights, see [Platform Health score calculation model](https://www.servicenow.com/docs/F7qiIl3J44Nkm7noFnyyzQ "Your Platform Health score is the foundation for understanding instance risk. The score reflects platform risk through a four-step, category-weighted calculation that combines findings into a single 0–100 health metric."). | | Instance adoption risk | * An assessment of the risk of adopting the latest ServiceNow instance version. * Risk factors are identified based on the current state of your instance's platform health, including quality, compliance, security, and other standards. * The three levels of adoption risk are low, medium, and high. {#scan-engine-executive-dashboard__ul_nqn_m2m_fhc} | | Cost and time savings from remediation | * Reflects the cost savings and time savings your organization has gained by remediating findings through the Scan Engine. * Cost savings are based on avoided downtime, prevented data breach expenses, and other remediation benefits. * The chart shows current cost and time savings, as well as trends over time. {#scan-engine-executive-dashboard__ul_dwc_52m_fhc} | [Table 1. Executive dashboard overview] {#scan-engine-executive-dashboard__table_afw_4vz_chc} ## Executive trend charts {#scan-engine-executive-dashboard__section_executive_trends} The Executive dashboard includes the following trend charts. {#scan-engine-executive-dashboard__table_executive_trends__entry__2} | Trend chart | Description | |-|-| | Technical debt trend | A trend line showing the total outstanding technical debt over time, compared against the technical debt prevented by the Scan Engine. | | Platform Health Score trend | A trend line showing your overall Platform Health score over time, with the five category scores displayed so you can track which risk areas are improving or worsening. | | Instance adoption risk trend | A trend line showing changes in your adoption risk level over time. | | Cost and time savings trend | A trend line showing cumulative cost and time savings gained through remediation efforts. | [Table 2. Executive dashboard trend charts] {#scan-engine-executive-dashboard__table_executive_trends} ## Data sources {#scan-engine-executive-dashboard__section_executive_data_sources} Modules and trend charts on the Executive dashboard source data from the sn_se_scan_result \[sn_se_scan_result\] table. {#scan-engine-executive-dashboard__table_executive_data_sources__entry__2} | Modules | Trend charts | |-|-| | Outstanding technical debt | Technical debt trend | | Technical debt prevented | Platform Health Score trend | | Platform Health Score | Instance adoption risk trend | | Instance adoption risk | Cost and time savings trend | | Cost and time savings from remediation | | [Table 3. Executive dashboard data sources] {#scan-engine-executive-dashboard__table_executive_data_sources}