--- sourceDocument: Brazil Impact sourceDocumentLink: https://www.servicenow.com/docs/r/impact Release : - brazil ft:locale : - en-US ft:publication_title : - Brazil Impact ft:clusterId : - ipact bundleId : - ipact --- # Use the Impact Setup Hub # Use the Impact Setup Hub {#ariaid-title1} Release version: Brazil Updated October 3, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read Use the Impact Setup Hub to install Impact and complete a sequence of tasks that configure it on your ServiceNow instance. The setup activities are similar to the Impact Guided Setup (Legacy) steps, with a more seamless experience. Installation is included as part of the same flow, instead of a separate step. ## Before you begin Role required: impact app admin, admin ## Procedure 1. Navigate to the Impact Setup Hub. * On the ServiceNow landing page, navigate to Manage Your ProductsImpact. * (Optional) If Impact is already installed, navigate directly to the Setup Hub by going to AllImpactConfigurationImpact Setup Hub. If you use this option, skip to step 3. 2. Select the Impact tile and install or configure Impact. The Impact Product Hub launches: 1. If the Configure your product section has the Configure button available, then Impact is already installed. 2. Review the Apps and plugins sections: * Not installed: If Impact isn't installed select Install and follow the onscreen steps. * Installed: Impact is already installed. Proceed to the Configure option. {#use-impact-setup-hub__ul_g5w_kxp_5kc} The Configuration console opens. The Configuration summary shows the overall setup status, including the steps or tasks under each activity. For instance, the setup section for Platform Health has seven steps, as the progression status displays the count completed. 3. Select Get Started for each setup area to complete Impact configuration. Set up AI Agents : [Set up agents for Impact](https://www.servicenow.com/docs/UIzKWGeP8y3kr4Uan83pPA "Configure the ServiceNow Auto Panel and assistant settings to enable AI agents in Impact. Completing this setup allows agents such as Success Path, Value Story Builder, and the Health Agent to display in the context panel on Impact pages.") Set up users and access : [Assign roles](https://www.servicenow.com/docs/UGkmPfHkUh0Epmh67rXYoQ "Assign users to the role groups that control access to Impact, Platform Health, and the Now Assist panel.") Set up Platform Health : * [Assign roles](https://www.servicenow.com/docs/UGkmPfHkUh0Epmh67rXYoQ "Assign users to the role groups that control access to Impact, Platform Health, and the Now Assist panel.") * [Create a development team](https://www.servicenow.com/docs/en8nuRP5KmdSQVATiyaAAA "Each record represents a team and a development team lead. Scan Engine findings are reported for this team in the Analytics Dashboard.") * [Activate Scan Engine and review settings](https://www.servicenow.com/docs/B8ewG0guOXQObUpj_Iy8xw "Use Impact Guided Setup to set up the minimum required configuration options in order to run the first system scan.") * [Configure Scan Engine parameters](https://www.servicenow.com/docs/ycav_iBRArEPbp3MRwT6Zw "Configure the primary scanning capabilities and configuration options for scheduled, on-demand, and real-time scans.") and [Configure real-time scanning properties](https://www.servicenow.com/docs/bhMt_9J~0m2aj3kQhY45IQ "Real-time scanning properties allow control over which users have access to real-time scanning, and how the scan operates within their environment. Perform the following procedure to configure real time scanning properties.") * [Configure Scan Engine integrations](https://www.servicenow.com/docs/SAtbi1OuGGmgaP7yrlRiBA "Scan Engine integrates with other ServiceNow instances and external agile systems to synchronize definitions, manage exception reasons, create user stories, and enforce governance over app deployments.") * Configure Platform Health agent: [Set up agents for Impact](https://www.servicenow.com/docs/UIzKWGeP8y3kr4Uan83pPA "Configure the ServiceNow Auto Panel and assistant settings to enable AI agents in Impact. Completing this setup allows agents such as Success Path, Value Story Builder, and the Health Agent to display in the context panel on Impact pages.") {#use-impact-setup-hub__ul_impact-setup-hub-platform-health} Register your instance : * [Initiate registration](https://www.servicenow.com/docs/5FmrU7yb~rOpNvpAHGdTVw "Automated registration initiates, establishes, and verifies the secure connection to the Impact Delivery Instance, the provider, into one combined task.") * [Verify Impact data connection](https://www.servicenow.com/docs/4YRUfx0Bj1ZBwORwSHZ0nQ "During Impact Guided Setup automated registration, a status is provided to indicate a successful connection. Use the Verify the Connection step to track the progress. If you used manual registration, verify your connection through the Provider Connections page.") {#use-impact-setup-hub__ul_impact-setup-hub-register} Sync and migrate data : * [Initiate data migration from IDI](https://www.servicenow.com/docs/UJUgLDHHXi5eUxHDl6XzzA "After the connection is established between your Impact Store Application and the Impact Delivery Instance, next migrate your data.") * [Grant temporary instance access to your Impact Squad](https://www.servicenow.com/docs/qw_bsdgS5_NPDHa2wRLpmQ "Familiarize yourself with your ServiceNow Impact Squad, a dedicated team of experts ready to assist in tackling your team's unique transformation challenges. View or grant your Impact squad 30 day read-only access to your instance to support you with Impact features.") {#use-impact-setup-hub__ul_impact-setup-hub-sync} Enable Value Management data : * [Install Impact Value Management Data Collection Content Pack Apps dependent plugins](https://www.servicenow.com/docs/FXvl8f7up2d1iS4pmbwEuw "Install the dependent plugins for Impact Value Management Data Collection Content Pack apps") * [Configure an estimated data definition](https://www.servicenow.com/docs/umPPNNfgMTyIEOILHn2DVQ "Configure an estimated data definition by replacing the approximated data definition behind a success metric with one that matches your own business definition.") * [Enable data collection for Value Management](https://www.servicenow.com/docs/A_5QPa9j3sVkZ36OHv3TFA "The Impact Value Management Data Collection apps are designed to simplify and optimize the value metrics data collection process using Performance Analytics (PA). These applications enable you to efficiently gather, track, and analyze critical success metrics, ensuring data-driven decision-making and improved visibility into key performance trends.") {#use-impact-setup-hub__ul_impact-setup-hub-value} {#use-impact-setup-hub__dl_impact-setup-hub-activities} Note: Some activities are sequential. Unless you complete the previous activity, you can't finish the next one. You can return to the Configuration console at any time to complete the remaining activities. **Previous topic:** [Configuring Impact](https://www.servicenow.com/docs/HujGNalb2S7DsZu~DlXM6g "The tasks are outlined to install and set up the Impact Store Application.") **Next topic:** [Assign roles](https://www.servicenow.com/docs/UGkmPfHkUh0Epmh67rXYoQ "Assign users to the role groups that control access to Impact, Platform Health, and the Now Assist panel.") *[\>]: and then