---
sourceDocument: Australia Impact
sourceDocumentLink: https://www.servicenow.com/docs/r/impact

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Impact

ft:clusterId :

    - ipact

bundleId :

    - ipact


---

# User story integration

# User story integration {#ariaid-title1}

* Release version: Australia
* 
* Updated May 5, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The User story integration creates agile tasks and stories directly from Scan Engine finding records in ServiceNow, Jira, Azure DevOps, or any external system.

When a finding is identified, the integration can automatically or manually generate a work item in your agile system of record. Role required: `sn_se.scan_engine_admin`.
{#user-story-integration-properties__entry__3}

| Type | Authentication | Description |
|-|-|-|
| ServiceNow instance | My SN Instances + OAuth or Basic | Creates stories in a Production instance from sub-production findings using Agile 2.0. |
| Jira | Basic auth record + API token | Creates work items in a Jira project from findings. |
| Azure DevOps | Basic auth record + API token | Creates work items in an Azure DevOps project from findings. |
| Other | Basic auth record + API token | Connects to any external system via a custom payload script. |
[Table 1. User story integration types]

Note:  
Jira, Azure DevOps, and the Other integration type do not use My SN Instances. They authenticate using a basic auth record and an API token configured directly in Scan Engine Properties.
* **[Configure ServiceNow user story integration](https://www.servicenow.com/docs/wD0mPW6ga4yFOF5RUbEqmQ#configuring-sn-integration-options)**   
  Configure the ServiceNow instance user story integration to create stories in a production instance directly from finding records on a non-production instance.
* **[Configure Jira user story integration](https://www.servicenow.com/docs/2VRVXAfEYD3Nd60GdPkbmA#configure-jira-integration-options)**   
  Configure the Jira user story integration to create work items in a Jira project directly from Scan Engine finding records.
* **[Configure Azure DevOps story integration](https://www.servicenow.com/docs/3z3H6kBuoXH4638exKAZ2A#configure-azure-devops-integration-options)**   
  Perform the following procedure to configure your Azure DevOps integration options.

**Related tasks**   

* [Configure ServiceNow user story integration](https://www.servicenow.com/docs/wD0mPW6ga4yFOF5RUbEqmQ#configuring-sn-integration-options "Configure the ServiceNow instance user story integration to create stories in a production instance directly from finding records on a non-production instance.")
* [Configure Jira user story integration](https://www.servicenow.com/docs/2VRVXAfEYD3Nd60GdPkbmA#configure-jira-integration-options "Configure the Jira user story integration to create work items in a Jira project directly from Scan Engine finding records.")
* [Configure Azure DevOps story integration](https://www.servicenow.com/docs/3z3H6kBuoXH4638exKAZ2A#configure-azure-devops-integration-options "Perform the following procedure to configure your Azure DevOps integration options.")
* [Configure other integration options](https://www.servicenow.com/docs/5zaLrMBod6ruAvOI_u2xDA#configure-other-integration-options "Configure the Other integration type to create work items in any external system using a custom payload script and basic authentication.")