---
sourceDocument: Brazil Workflow Data Fabric
sourceDocumentLink: https://www.servicenow.com/docs/r/integrate-applications

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Workflow Data Fabric

ft:clusterId :

    - crint

bundleId :

    - crint

workflow :

    - Creator


---

# Ask Now Assist

# Ask ServiceNow Otto for Workflow Data Fabric (WDF) for recommendations {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Find guidance on setting up integrations, understand the advantages of different integration tools, and get links to sources of information.

## Before you begin

Role required: df_data_steward, connection_admin, wdf_operator, wdf_builder, wdf_consumer

## Procedure

1. Navigate to AllWorkflow Data FabricWorkflow Data Fabric Home.
2. On the landing page, enter your question in the Now Assist search field ![]().  
   Ask for information in plain language. For example, <kbd class="ph userinput">How can I connect to Jira</kbd>.

   If specific applications have data available that you want to use, enter the application name and get relevant links. For example,
   <kbd class="ph userinput">MySQL</kbd>.

3. **Optional:** Select source links to see more information about a topic.  
   Note:  
   You can access support information and toggle audio notifications from the Support and setting icon ![]().

## Result

ServiceNow Otto for Workflow Data Fabric (WDF) provides the information that you requested, including alternatives, sources, and a summary.

## Search documents across cloud drives {#ask-now-assist-for-recommendation__example_h5b_kzj_f3c}

Employees collaborate in Google Drive and Microsoft OneDrive. We need near real-time indexing so the latest documents are searchable in ServiceNow immediately.

## Build dashboards with external data {#ask-now-assist-for-recommendation__example_nv2_xzj_f3c}

We want to build executive dashboards using finance data stored in BigQuery/Redshift, but we don't want to copy or synchronize that data into ServiceNow or another system.

## Automate incident creation {#ask-now-assist-for-recommendation__example_p43_zzj_f3c}

I want to generate incidents in ServiceNow automatically when critical events are published to Apache Kafka by our monitoring tools.

## Unify customer data {#ask-now-assist-for-recommendation__example_kxp_11k_f3c}

Customer data exists across Salesforce SAP, and internal databases. We need a unified view for support and operations without syncing everything into a single system.

## Search the data catalog {#ask-now-assist-for-recommendation__example_tm2_rq3_zjc}

The support team is investigating customer churn. It wants to find data assets in the Data Catalog that hold subscription and cancellation records, along with the related glossary terms.

## Classify ServiceNow assets {#ask-now-assist-for-recommendation__example_dxc_wjy_skc}

The data privacy team wants data class recommendations for the ServiceNow columns in the Data Catalog. Select the promoted [Classifying ServiceNow assets with Vault agents agentic workflow](https://www.servicenow.com/docs/access?context=now-assist-vault-classify-servicenow-assets&version=brazil&pubname=brazil-platform-security&ft:locale=en-US), if available on this panel, or ask Otto to classify the ServiceNow assets.

## Enrich metadata for data assets {#ask-now-assist-for-recommendation__example_lwj_fpm_tkc}

A recent metadata collector run onboarded new assets to the Data Catalog, but their metadata is still incomplete. Select the promoted [Bulk-enrich assets action](https://www.servicenow.com/docs/6h7oW6_YrHV2gekSjfX2ew "ServiceNow Otto can generate AI-suggested metadata for a batch of Data Catalog assets for a data steward to review and publish."), if available on this panel, or ask Otto to bulk enrich the assets.

**Related concepts**   

* [oneExtend LLM skill](https://www.servicenow.com/docs/Ec3Ef7bdsKtJ2xPT2PgXdQ "ServiceNow Otto for Workflow Data Fabric (WDF) includes the oneExtend LLM skill that guides you through integration setup.")

*[\>]: and then