--- sourceDocument: Brazil Workflow Data Fabric sourceDocumentLink: https://www.servicenow.com/docs/r/integrate-applications Release : - brazil ft:locale : - en-US ft:publication_title : - Brazil Workflow Data Fabric ft:clusterId : - crint bundleId : - crint workflow : - Creator --- # Create an application credential # Create an application credential in RPA Hub {#ariaid-title1} Release version: Brazil Updated September 10, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Create an application credential to add the application user name and password. An unattended robot can use this application credential to log in to an application when the automation is executed. ## Before you begin Familiarize yourself with the credential management concept. For more information, see [Credential Management in RPA Hub](https://www.servicenow.com/docs/3uJ63lPKT75HPcoR1IMcSQ "Streamline the credentials that robots use to perform the automation that you defined in the bot process. Instead of creating the same set of credentials for each bot process, you can create a credential group that includes a robot credential, application credentials, and external credentials. You can then associate the credential group to multiple bot processes."). Do this task only when you select the Process Type field as Unattended on the Bot process configuration form while you're creating a bot process. For more information, see [Configuring a bot process record in RPA Hub](https://www.servicenow.com/docs/Fh5n_jyVL~kis5vxVwxTSQ "In RPA Hub, you can create a bot process configuration record and assign assets to associate it with a bot process. Or you can just save the bot process configuration record, however it won't be associated to a bot process. It remains orphaned."), [Bot process configuration form in RPA Hub](https://www.servicenow.com/docs/DJh1I_B4PR0A~yi2jG5kFQ#bot-process-config-form "Use the Bot Process Configuration form to define the preliminary fields for a bot process record."), and [Bot Process form in RPA Hub](https://www.servicenow.com/docs/1SYpQgsolYA0s6xdTr1KNg#bot-process-form "Use the Bot Process form to associate it to the bot process configuration and populate the remaining fields required for a bot process."). Role required: sn_rpa_fdn.rpa_developer, sn_rpa_fdn.rpa_release_manager, sn_rpa_fdn.rpa_business_user, or sn_rpa_fdn.rpa_admin ## About this task You can't delete an application credential when the life-cycle stage status of the associated bot process is set to Published. For more information, see [Life-cycle stage statuses (LLCS) of a bot process in RPA Hub](https://www.servicenow.com/docs/P43oLWrWkYJVbDSVS9p2sw "The State transition of a bot process guides you through the stages of its life cycle."). You can't edit the Name and Application Name fields when the life-cycle stage status of the associated bot process is set to Published. You can edit the application password irrespective of what the life-cycle stage is of the associated bot process. You can't edit the External Credential field when the life-cycle stage status of the associated bot process is set to Published. If an application credential uses an external credential vault, make sure that the associated external credential vault is active. In RPA Hub, you can retrieve the robot credentials, application credentials, or a Time-based One-time Password (TOTP) seed in two ways: * From ServiceNow credentials record (application credential, robot credential, or TOTP authenticator). * From an external credential vault. For more information, see [External credential vault in RPA Hub](https://www.servicenow.com/docs/Wk1sxxweAhhwYzQ2hhx6tA "With the external credential vault feature, you can retrieve robot credentials, application credentials, or Time-based One-time Password (TOTP) seed."). {#create-application-credential__ul_c2f_mrj_zzb} If the External Credential check box is selected in an application credential record, then the SetApplicationCredential component in RPA Desktop Design Studio doesn't set the credentials and an error is displayed. For more information about the component, see [Use the SetApplicationCredential component](https://www.servicenow.com/docs/3zTiAYlDTc3p185pi7NJxw "Set or update the login credentials in RPA Hub applications by using the SetApplicationCredential component."). ## Procedure 1. Navigate to AllRobotic Process AutomationRPA Hub Workspace. 2. Select the list icon (![List icon.]()). 3. On the Lists tab, under Credential Management, select Application Credentials. 4. Select New. 5. On the form, fill in the fields. {#create-application-credential__table_lgf_nm1_sqb__entry__2} | Field | Description | |-|-| | Name | Unique name of this application credential. | | Application Name | Name of the business application. Alternatively, you can use the search icon and select the available business application. | | User name | User name for the application. This field doesn't appear if the External Credential option is selected. | | Password | Password for the application. This field doesn't appear if the External Credential option is selected. | | External Credential | Option that you can select to fetch the credentials from the external credential vaults. This field doesn't appear to an RPA business user. | | External Credential Vault | Option that you can for an external credential vault record that is used for fetching the credentials from an external credential vault. Use the search icon to select an external credential vault record. For example, DemoCyberArk. Only the active external credential vault records are listed here. This field appears only when the External Credential option is selected. This field doesn't appear to an RPA business user. | | Subflow Input | JSON that acts as an input to the subflow mapped in the selected external credential record. This JSON is used by the Subflow REST Step and must contain the necessary information for retrieving the credentials from the external credential vault. The value must be in a JSON format. You can't enter an empty JSON value. For more information about the JSON, see [Steps to configure an external credential vault in RPA Hub](https://www.servicenow.com/docs/WWQERzZCCEm~Mm8ii7wIEw "Use this list of steps to guide you through all the tasks of configuring an external credential vault in RPA Hub."). This field appears only when the External Credential option is selected. This field doesn't appear to an RPA business user. | [Table 1. Application credentials form] {#create-application-credential__table_lgf_nm1_sqb} 6. Select Save. 7. **Optional:** In the Activity and Compose fields, view the activity of the form, work notes, and additional comments. **Related topics** * [View Audit History](https://www.servicenow.com/docs/access?context=c_HistorySets&version=brazil&pubname=brazil-platform-security&ft:locale=en-US) *[\>]: and then