--- sourceDocument: Australia Workflow Data Fabric sourceDocumentLink: https://www.servicenow.com/docs/r/integrate-applications Release : - australia ft:locale : - en-US ft:publication_title : - Australia Workflow Data Fabric ft:clusterId : - crint bundleId : - crint workflow : - Creator --- # Workflow Data Fabric # Workflow Data Fabric {#ariaid-title1} * Release version: Australia * * Updated March 12, 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Workflow Data Fabric Workflow Data Fabric enhances the impact of cross-enterprise workflows by connecting any application or data source to ServiceNow. It integrates people, processes, and applications to maximize the value of your ServiceNow investment. Built on the ServiceNow AI Platform®, it offers automation, low-code development, and AI efficiencies on a unified platform, enabling seamless automation and integration across your enterprise. Show full answer Show less ## Key Features * **Automation Center:** Manages end-to-end multi-vendor automation lifecycles with real-time dashboards for monitoring and preventing failures. * **Boomi API Management:** Provides full lifecycle API management including governance, analytics, and security through a cloud-based platform integrated with ServiceNow. * **Conversational Spokes:** Enables business actions through conversational interfaces like Now Assist, integrating conversational AI with workflow automation. * **Workflow Data Fabric Home:** Unifies and governs data from diverse systems into consistent, discoverable, and reusable Data Products with context and meaning. * **Data Catalog:** Centralized inventory of all organizational data assets enriched with metadata and governance policies to improve data discoverability and usability. * **Integration Hub:** Automates integration tasks using ServiceNow components with options for custom integrations; includes Remote Process Sync to synchronize processes between multiple ServiceNow instances. * **External Content Connectors:** Enables AI Search to access content and metadata from external repositories such as Atlassian Confluence Cloud and Microsoft SharePoint Online. * **Robotic Process Automation (RPA) Hub:** Automates repetitive human tasks by emulating user actions across various business applications. * **Stream Connect:** Connects Apache Kafka environments to ServiceNow instances for real-time data streaming. * **Zero Copy Connectors:** Accesses external data directly without copying it into ServiceNow, enhancing data security and real-time access. ## Related ServiceNow Applications and Features * **Instance Data Replication (IDR):** Synchronizes data updates across multiple ServiceNow instances to maintain data consistency. * **Inbound Email Actions:** Automates system responses to inbound emails, integrating communication into workflows. * **Workflow Authoring Environment:** Consolidates playbooks, flows, actions, decision tables, and integrations into a single design interface for streamlined workflow creation and monitoring. * **Building Actions, Imports, and Exports:** Supports automation of repeatable tasks, dynamic data import/export, and integration through scripting and Integration Hub. * **Classic Orchestration:** Extends workflow capabilities to manage and automate processes beyond the ServiceNow instance. ## Practical Benefits for ServiceNow Customers By leveraging Workflow Data Fabric, customers can unify disparate data and automation processes across their enterprise on a single platform. This unification simplifies integration, enhances visibility and governance over data and automation workflows, and accelerates digital transformation through AI-powered automation. The comprehensive suite of connectors and tools reduces manual work, improves data consistency, and allows for scalable, multi-vendor automation management, thereby maximizing operational efficiency and return on ServiceNow investments. Increase the impact of your cross‑enterprise workflows by connecting any application or data. Connect people, processes, and apps to enhance the value of your ServiceNow investment. Workflow Data Fabric brings automation, low-code, and AI efficiency to your workflows, all on the same platform. Workflow Data Fabric runs on the ServiceNow AI Platform®, a single system of action for the enterprise. Automate and connect anything to ServiceNow. Unify your approach to automation with  a complete set of capabilities that include insights and oversight, all on a single platform. |-|-|-| | [Integration Hub Automate integration tasks and develop custom integrations.](https://www.servicenow.com/docs/Fany9CCv06EFGR62f2TAmA "Automate integration tasks using ServiceNow components for ServiceNow Workflow Studio, or develop custom integrations. A separate subscription is required.") | [Workflow Data Fabric HomeUnify and simplify data from different systems into one consistent, discoverable experience.](https://www.servicenow.com/docs/POJxSGyHhz4vIYPIsBMsBQ "Unify data from different systems into one consistent, governed layer. Package trusted, business-ready Data Products with built-in context and meaning. Simplify how teams discover, understand, and reuse data through the catalog.") | [Robotic Process Automation (RPA) Hub Emulate user actions and eliminate mundane and repetitive human activities.](https://www.servicenow.com/docs/8RK~jCgvS0zgBnlcmr8RAg "Learn about the Robotic Process Automation (RPA) Hub applications, types of automations, benefits, high-level architecture, and workflow.") | | External Content Connectors Search content and metadata from supported external data repositories. | [Zero Copy ConnectorsFetch real-time data from an external data source without copying it to your instance.](https://www.servicenow.com/docs/c8GoHxs1MDivmMQ~NBkgTg "Power your AI agents and enrich workflows on the ServiceNow AI Platform with real-time data from across the enterprise using the ServiceNow Zero Copy Connectors application.") | [Stream ConnectConnect your Apache Kafka environment to your ServiceNow instance.](https://www.servicenow.com/docs/W7iAA1mjIeSX5U5jcqzaiw "Connect your Apache Kafka environment to your ServiceNow instance with Stream Connect for Apache Kafka.") | [ ] {#create-integrations-applications__table_w4r_vzq_rvb} ## Workflow Data Fabric products and features {#create-integrations-applications__section_yzt_vby_12c} The following table lists the products and features that are available in Workflow Data Fabric. {#create-integrations-applications__table_ec2_djm_b2c__entry__2} | Product name | Description | |-|-| | [Automation Center](https://www.servicenow.com/docs/_O94d1r7peHucuI3Yn~I6g "Use the ServiceNow Automation Center application to govern your end-to-end multi-vendor automation life cycles from one place. By using real-time dashboards, you can manage and measure the health of the automation and prevent automation failures across multiple vendors​.") | Automation Center application governs your end-to-end multi-vendor automation life cycles from one place. By using real-time dashboards, you can manage and measure the health of the automation and prevent automation failures across multiple vendors​. | | [Boomi](https://help.boomi.com/docs/Atomsphere/API%20Management/api-links) | Boomi supports full lifecycle API management, including governance, analytics, and API security. ServiceNow has partnered with Boomi to deliver Boomi API Management, a cloud-based platform that enables customers to discover, manage, secure, and monetize their APIs. Boomi provides [documentation](https://help.boomi.com/docs/Atomsphere/API%20Management/api-links) though their own portal, and customers requesting support with Boomi API Management will contact the Boomi support through their standard channels. To get started, see the Boomi API Management listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home), which includes information about entitlements and required plugins, as well as a link to the [Boomi API Management documentation](https://help.boomi.com/docs/Atomsphere/API%20Management/api-links). | | [Conversational Spokes](https://www.servicenow.com/docs/6MeQZn3C2yjekgdD5F87kA "Use ServiceNow Otto for Conversational Spokes application to start utilizing the conversational ability of Integration Hub spoke actions.") | Now Assist in Conversational Spokes application to utilize the conversational ability of Integration Hub Spoke actions. Perform business actions through conversational interface like Now Assist and unlock the interactive conversational experience to automate your business workflows. | | [Workflow Data Fabric](https://www.servicenow.com/docs/v2AEWzRgQcJgifdwavT4Pg "Increase the impact of your cross‑enterprise workflows by connecting any application or data. Connect people, processes, and apps to enhance the value of your ServiceNow investment.") Home | Unify data from different systems into one consistent, governed layer. Package trusted, business-ready Data Products with built-in context and meaning. Simplify how teams discover, understand, and reuse data through the catalog. | | [Data Catalog](https://www.servicenow.com/docs/1wOKVSNRNv~5PeYcvTaCkQ "The Data Catalog module within the Workflow Data Fabric application helps you discover, understand, and manage your organization's data assets. Use the Data Catalog to search for data across multiple systems, view comprehensive metadata and relationships, track data lineage, and connect to data sources for analysis.") | The Data Catalog is a centralized and searchable inventory of all data assets across an organization. It's enriched with metadata, context, lineage, and governance policies to make data more discoverable, understandable, and usable by both technical and business users. | | [Integration Hub](https://www.servicenow.com/docs/Fany9CCv06EFGR62f2TAmA "Automate integration tasks using ServiceNow components for ServiceNow Workflow Studio, or develop custom integrations. A separate subscription is required.") | Automate integration tasks using ServiceNow components for ServiceNow® Workflow Studio, or develop custom integrations. A separate subscription is required. | | [Integration Hub Remote Process Sync](https://www.servicenow.com/docs/oZWx_TDSyhYmUV4x4_vgOA "Integration Hub Remote Process Sync enables you to set up one-way or bidirectional integrations among multiple ServiceNow instances, so that your process flows stay in sync.") | Integration Hub Remote Process Sync enables you to set up one-way or bidirectional integrations among multiple ServiceNow instances, so that your process flows stay in sync. | | | The External Content Connectors ServiceNow® Store application enables AI Search applications to search content and metadata from supported external data repositories, such as Atlassian Confluence Cloud and Microsoft SharePoint Online. | | [RPA Hub](https://www.servicenow.com/docs/RWJB4C7SvhejKhPby8qfTA "ServiceNow Robotic Process Automation Hub (RPA Hub) is a powerful platform for orchestrating and managing your robotic workforce to execute various business processes efficiently.") | Robotic Process Automation (RPA) Hub enables end-to-end automation for your organization. With a combination of UI interactions and element-based automations that interact between the various business applications, you can emulate user actions and eliminate mundane and repetitive human activities. | | [Stream Connect](https://www.servicenow.com/docs/W7iAA1mjIeSX5U5jcqzaiw "Connect your Apache Kafka environment to your ServiceNow instance with Stream Connect for Apache Kafka.") | Connect your Apache Kafka environment to your ServiceNow instance with Stream Connect for Apache Kafka. | | [Zero Copy Connectors](https://www.servicenow.com/docs/c8GoHxs1MDivmMQ~NBkgTg "Power your AI agents and enrich workflows on the ServiceNow AI Platform with real-time data from across the enterprise using the ServiceNow Zero Copy Connectors application.") | Securely connect to an external data source and access external data directly from your instance with zero copy connectors. Create zero copy connections and data fabric tables in Workflow Data Fabric Hub after requesting the Zero Copy Connectors app through the Now Support Service Catalog. If it isn't already installed, the app installs Workflow Data Fabric Hub. | [Table 1. Workflow Data Fabric products and features] {#create-integrations-applications__table_ec2_djm_b2c} ## Related ServiceNow applications and features {#create-integrations-applications__section_zlm_4x1_pvb} [Instance Data Replication](https://www.servicenow.com/docs/access?context=instance-data-replication&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US) : ServiceNow® Instance Data Replication (IDR) copies data updates from one instance, called the producer instance, to one or more other instances called the consumer instances. IDR enables you to maintain consistent data across different instances. For example, you can synchronize data between different organizations in your company or even between different companies with separate instances. [Inbound email actions](https://www.servicenow.com/docs/access?context=c_InboundEmailActions&version=australia&pubname=australia-platform-administration&ft:locale=en-US) : Define an inbound email action to script how the system responds to an inbound email. : Integrate workflow authoring, configuring, and monitoring into a single page experience. Consolidate playbooks, flows, actions, decision tables, and integrations into one design environment. [Building actions](https://www.servicenow.com/docs/access?context=actions&version=australia&pubname=australia-build-workflows&ft:locale=en-US) : Actions automate a repeatable task or operation within a flow. Flows run actions by passing them data as inputs. Actions run a sequence of steps to complete the task, and pass data to the flow as outputs. [Exports](https://www.servicenow.com/docs/M2mdxQd_LVUGHrmy~UDhpQ "Exports enable you to push data from an instance to an external file. To dynamically export data from a script or web service, export data from the URL.") : Exports enable you to push data from an instance to an external file. To dynamically export data from a script or web service, export data from the URL. [Imports](https://www.servicenow.com/docs/xRQhmcz4XxDtJiDZjxnKYw "Import data from external systems and transform it into ServiceNow AI Platform record data.") : Imports enable administrators to import data from various data sources, and then map that data into ServiceNow tables. You can automate data import tasks from a new design environment using Integration Hub. [Classic Orchestration](https://www.servicenow.com/docs/IWb2GRN8jL5~WfxW6bUlTg "ServiceNow Orchestration extends the workflow engine to manage processes and to automate things outside of a ServiceNow instance.") : ServiceNow® Orchestration extends the workflow engine to manage processes and to automate things outside of a ServiceNow instance. See [Classic Orchestration](https://www.servicenow.com/docs/IWb2GRN8jL5~WfxW6bUlTg "ServiceNow Orchestration extends the workflow engine to manage processes and to automate things outside of a ServiceNow instance.") for more information.