--- sourceDocument: Australia Workflow Data Fabric sourceDocumentLink: https://www.servicenow.com/docs/r/integrate-applications Release : - australia ft:locale : - en-US ft:publication_title : - Australia Workflow Data Fabric ft:clusterId : - crint bundleId : - crint workflow : - Creator --- # Content packs # Zero Copy Connector for ERP content packs {#ariaid-title1} * Release version: Australia * * Updated June 8, 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Zero Copy Connector for ERP content packs The Zero Copy Connector for ERP content packs provide predefined models and process extensions designed to simplify and accelerate the integration of ServiceNow applications with SAP ERP systems. These content packs serve as practical examples that help developers, especially those with limited SAP domain knowledge, to build use cases involving SAP data more quickly and with less manual effort. Show full answer Show less ## Key Features * **Predefined Models and Process Extensions:** Content packs include ready-made models and subflows (process extensions) that appear in the Zero Copy Connector for ERP models page and Workflow Studio respectively, both prefixed for easy identification. * **Read-Only Examples:** The included models and process extensions cannot be edited directly but can be viewed, cloned, and customized to meet specific integration requirements. * **Process Extensions:** These subflows utilize one or more models and provide an abstraction layer, allowing users to work with models without needing detailed SAP field knowledge. They can filter or enhance data to target specific integration needs. * **Ease of Use:** Developers can clone and customize models and process extensions to tailor integrations, reducing dependency on SAP experts and speeding up development cycles. ## Practical Application For example, if you need to identify blocked sales orders but lack knowledge of the relevant SAP fields, you can use a process extension like **ERP CP: Read Blocked Sales Orders**. This process extension abstracts the complexity by filtering sales orders to return only those that are blocked, facilitating precise data retrieval without deep SAP expertise. ## Prerequisites * Zero Copy Connector for ERP must be installed. * A linked SAP system configured as a data source. * The `snerpintegration.erpadmin` role assigned to the user. ## Installation Zero Copy Connector for ERP content packs are available through the ServiceNow Store. Customers can find detailed guidance on purchasing and installation on the ServiceNow Store Help page. Use Zero Copy Connector for ERP content packs as examples to help you implement and deploy applications with less manual work. ## Content packs {#erp-canvas-content-packs__section_rqg_pxn_52c} Note: Currently, content packs work only with SAP systems. Zero Copy Connector for ERP (Enterprise Resource Planning) content packs are sets of predefined models and process extensions that are useful examples for developers with little or no SAP domain knowledge. For example, you're integrating a ServiceNow application with SAP, but it's taking a long time because of the complexity of the SAP data. Content packs accelerate the work so that building use cases involving SAP data becomes a faster process that more developers can accomplish. After installing a content pack, the models it contains appear on the Zero Copy Connector for ERP models page with a prefix of CP. The process extensions in the content pack appear on the Subflows tab in Workflow Studio with a prefix of ERP CP. Content pack models and process extensions are examples. Use them as accelerators that can be tailored to your requirements. The models and process extensions can't be edited, but can be viewed. If you see a model similar to the integration you're trying to create, clone the model, give it a unique name, and edit it as needed. If you find a process extension you want to use, copy, rename, and edit the models it contains as needed. ## Process extensions {#erp-canvas-content-packs__section_gnc_nbh_k3c} Process extensions are subflows that can use one or more models. Process extensions enable you to use a model without needing to understand the model details. The process extensions are another abstraction layer on top of the models inside the content pack to make the models easier to use. Process extensions in a content pack are read-only examples. To use a process extension, make a copy and edit it within Workflow Studio. For the steps to copy a process extension and add cloned models, see [Using Zero Copy Connector for ERP process extensions](https://www.servicenow.com/docs/U9h2RAP7Mpuk~LGoBR8dgA "Learn how to use the process extensions (subflows) in Zero Copy Connector for ERP (Enterprise Resource Planning) content packs. Content pack models and process extensions are examples."). As an example for how to use process extensions, consider a scenario where there is a model for reading a sales order. You want to determine the sales orders that are blocked, but you don't know the SAP field that indicates if a order is blocked or not. Instead of researching to get the field name or asking the SAP experts in your organization, use the process extension named ERP CP: Read Blocked Sales Orders to do the work. A process extension can filter or add data when reading, using the model to find exactly what you are looking for based on the process extension description. So, in this example, instead of reading all sales orders, the process extension finds only the blocked sales orders. ## Content pack prerequisites {#erp-canvas-content-packs__section_utv_qxn_52c} You must have: * Zero Copy Connector for ERP installed * A linked SAP system from which to pull data * The sn_erp_integration.erp_admin role {#erp-canvas-content-packs__ul_fqn_qn4_52c} ## Install from the ServiceNow Store {#erp-canvas-content-packs__section_uxq_g2b_z2c} For detailed information about buying and installing Zero Copy Connector for ERP content packs, see the [ServiceNow Store Help](https://store.servicenow.com/$appstore.do#!/store/helpcenter) page.