--- sourceDocument: Australia Workflow Data Fabric sourceDocumentLink: https://www.servicenow.com/docs/r/integrate-applications Release : - australia ft:locale : - en-US ft:publication_title : - Australia Workflow Data Fabric ft:clusterId : - crint bundleId : - crint workflow : - Creator --- # Content packs # Zero Copy Connector for ERP content packs {#ariaid-title1} Release version: Australia Updated June 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Zero Copy Connector for ERP content packs Zero Copy Connector for ERP content packs provide predefined models and process extensions designed to streamline and accelerate the integration of ServiceNow applications with SAP ERP systems. These content packs serve as practical examples that help developers, including those with limited SAP knowledge, build use cases involving SAP data more efficiently by reducing manual effort and complexity. Show full answer Show less ## Key Features * **Predefined Models:** After installation, these models appear on the Zero Copy Connector for ERP models page with a "CP" prefix. They serve as templates that can be copied and customized to fit specific integration needs. * **Process Extensions:** Found on the Subflows tab in Workflow Studio with an "ERP CP" prefix, process extensions are subflows that abstract the underlying models, making them easier to use without detailed knowledge of the model structure. They are read-only examples that must be copied and edited to be customized. * **Example Use Cases:** Process extensions can filter or enrich data, such as identifying blocked sales orders without requiring knowledge of specific SAP fields, thereby simplifying integration scenarios. ## Practical Application Developers can leverage these content packs to jumpstart SAP integration projects by: * Identifying prebuilt models similar to their target integration, copying them, and tailoring them as necessary. * Using process extensions to execute complex operations without deep SAP data expertise, by copying and customizing these subflows in Workflow Studio. ## Prerequisites * Zero Copy Connector for ERP must be installed. * A linked SAP system configured as a data source. * The user must have the `snerpintegration.erpadmin` role. * Content packs are available for installation via the ServiceNow Store. This functionality currently supports only SAP ERP systems and is aimed at reducing the learning curve and development time involved in integrating SAP data with ServiceNow applications. Use Zero Copy Connector for ERP content packs as examples to help you implement and deploy applications with less manual work. ## Content packs {#erp-canvas-content-packs__section_rqg_pxn_52c} Note: Currently, content packs work only with SAP systems. Zero Copy Connector for ERP (Enterprise Resource Planning) content packs are sets of predefined models and process extensions that are useful examples for developers with little or no SAP domain knowledge. For example, you're integrating a ServiceNow application with SAP, but it's taking a long time because of the complexity of the SAP data. Content packs accelerate the work so that building use cases involving SAP data becomes a faster process that more developers can accomplish. After installing a content pack, the models it contains appear on the Zero Copy Connector for ERP models page with a prefix of CP. The process extensions in the content pack appear on the Subflows tab in Workflow Studio with a prefix of ERP CP. Content pack models and process extensions are examples. Use them as accelerators that can be tailored to your requirements. You can view the models and process extensions, but you can't edit them. If you see a model similar to the integration you're trying to create, copy the model, give it a unique name, and edit it as needed. If you find a process extension to use, copy, rename, and edit the models it contains as needed. ## Process extensions {#erp-canvas-content-packs__section_gnc_nbh_k3c} Process extensions are subflows that can use one or more models. Process extensions enable you to use a model without needing to understand the model details. The process extensions are another abstraction layer on top of the models inside the content pack to make the models easier to use. Process extensions in a content pack are read-only examples. To use a process extension, make a copy and edit it within Workflow Studio. For the steps to copy a process extension and add cloned models, see [Using Zero Copy Connector for ERP process extensions](https://www.servicenow.com/docs/U9h2RAP7Mpuk~LGoBR8dgA "Learn how to use the process extensions (subflows) in Zero Copy Connector for ERP (Enterprise Resource Planning) content packs. Content pack models and process extensions are examples."). As an example for how to use process extensions, consider a scenario where there is a model for reading a sales order. You want to determine the sales orders that are blocked, but you don't know the SAP field that indicates whether an order is blocked. Instead of researching to get the field name or asking the SAP experts in your organization, use the process extension named ERP CP: Read Blocked Sales Orders to do the work. A process extension can filter or add data when reading, using the model to find exactly what you are looking for based on the process extension description. So, in this example, instead of reading all sales orders, the process extension finds only the blocked sales orders. ## Content pack prerequisites {#erp-canvas-content-packs__section_utv_qxn_52c} You must have: * Zero Copy Connector for ERP installed * A linked SAP system from which to pull data * The sn_erp_integration.erp_admin role {#erp-canvas-content-packs__ul_fqn_qn4_52c} ## Installation from the ServiceNow Store {#erp-canvas-content-packs__section_uxq_g2b_z2c} For detailed information about buying and installing Zero Copy Connector for ERP content packs, see the [ServiceNow Store Help](https://store.servicenow.com/$appstore.do#!/store/helpcenter) page.