--- sourceDocument: Brazil Workflow Data Fabric sourceDocumentLink: https://www.servicenow.com/docs/r/integrate-applications Release : - brazil ft:locale : - en-US ft:publication_title : - Brazil Workflow Data Fabric ft:clusterId : - crint bundleId : - crint workflow : - Creator --- # Content packs # Zero Copy Connector for ERP content packs {#ariaid-title1} Release version: Brazil Updated June 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Zero Copy Connector for ERP content packs Zero Copy Connector for ERP content packs provide predefined models and process extensions designed to simplify and accelerate the integration of ServiceNow applications with SAP ERP systems. These content packs serve as practical examples that reduce manual effort and SAP domain knowledge requirements, enabling more developers to build SAP-related use cases efficiently. Show full answer Show less Currently, these content packs support only SAP systems. ## Key Features * **Predefined Models and Process Extensions:** Installed content packs add example models (prefixed with CP) and process extensions (prefixed with ERP CP) which appear respectively on the Zero Copy Connector for ERP models page and the Subflows tab in Workflow Studio. * **Read-Only Examples:** Content pack models and process extensions are read-only. To customize, you copy and rename them before editing, ensuring original examples remain unchanged. * **Process Extensions as Abstraction Layer:** Process extensions are subflows that use one or more models to simplify usage without requiring detailed understanding of the underlying models. They can filter or enhance data to meet specific needs, such as identifying blocked sales orders without needing SAP field knowledge. ## Practical Use Customers can leverage content packs to accelerate SAP integrations by: * Using existing models as starting points for their custom integrations. * Employing process extensions to perform specific SAP data operations without deep SAP expertise. * Copying and adapting examples to fit unique business requirements, thereby reducing development time and complexity. ## Prerequisites * Zero Copy Connector for ERP must be installed. * A linked SAP system configured as a data source. * The **snerpintegration.erpadmin** role assigned to the user. * Content packs installed from the ServiceNow Store. ## Next Steps After installing the content pack, explore the provided models and process extensions on their respective pages. Identify examples relevant to your integration needs, copy and rename them, then customize as required within Workflow Studio. Refer to the guide on using Zero Copy Connector for ERP process extensions for detailed instructions on copying and editing process extensions. Use Zero Copy Connector for ERP content packs as examples to help you implement and deploy applications with less manual work. ## Content packs {#erp-canvas-content-packs__section_rqg_pxn_52c} Note: Currently, content packs work only with SAP systems. Zero Copy Connector for ERP (Enterprise Resource Planning) content packs are sets of predefined models and process extensions that are useful examples for developers with little or no SAP domain knowledge. For example, you're integrating a ServiceNow application with SAP, but it's taking a long time because of the complexity of the SAP data. Content packs accelerate the work so that building use cases involving SAP data becomes a faster process that more developers can accomplish. After installing a content pack, the models it contains appear on the Zero Copy Connector for ERP models page with a prefix of CP. The process extensions in the content pack appear on the Subflows tab in Workflow Studio with a prefix of ERP CP. Content pack models and process extensions are examples. Use them as accelerators that can be tailored to your requirements. You can view the models and process extensions, but you can't edit them. If you see a model similar to the integration you're trying to create, copy the model, give it a unique name, and edit it as needed. If you find a process extension to use, copy, rename, and edit the models it contains as needed. ## Process extensions {#erp-canvas-content-packs__section_gnc_nbh_k3c} Process extensions are subflows that can use one or more models. Process extensions enable you to use a model without needing to understand the model details. The process extensions are another abstraction layer on top of the models inside the content pack to make the models easier to use. Process extensions in a content pack are read-only examples. To use a process extension, make a copy and edit it within Workflow Studio. For the steps to copy a process extension and add cloned models, see [Using Zero Copy Connector for ERP process extensions](https://www.servicenow.com/docs/szz_4GeVZk8ZzoiYn8L29w "Learn how to use the process extensions (subflows) in Zero Copy Connector for ERP (Enterprise Resource Planning) content packs. Content pack models and process extensions are examples."). As an example for how to use process extensions, consider a scenario where there is a model for reading a sales order. You want to determine the sales orders that are blocked, but you don't know the SAP field that indicates whether an order is blocked. Instead of researching to get the field name or asking the SAP experts in your organization, use the process extension named ERP CP: Read Blocked Sales Orders to do the work. A process extension can filter or add data when reading, using the model to find exactly what you are looking for based on the process extension description. So, in this example, instead of reading all sales orders, the process extension finds only the blocked sales orders. ## Content pack prerequisites {#erp-canvas-content-packs__section_utv_qxn_52c} You must have: * Zero Copy Connector for ERP installed * A linked SAP system from which to pull data * The sn_erp_integration.erp_admin role {#erp-canvas-content-packs__ul_fqn_qn4_52c} ## Installation from the ServiceNow Store {#erp-canvas-content-packs__section_uxq_g2b_z2c} For detailed information about buying and installing Zero Copy Connector for ERP content packs, see the [ServiceNow Store Help](https://store.servicenow.com/$appstore.do#!/store/helpcenter) page.