Requirements for installing Zero Copy Connector for ERP

  • Release version: Australia
  • Updated March 12, 2026
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    Summary of Requirements for installing Zero Copy Connector for ERP

    Before installing the Zero Copy Connector for ERP on ServiceNow, customers must complete essential configurations on both their ERP system and the ServiceNow AI Platform. This connector supports SAP ECC (minimum Netweaver 7.31) and SAP S/4HANA systems, facilitating integration for ERP semantic mining and related use cases.

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    Key Prerequisites and Licensing

    • Licensing: A valid license and entitlement for Zero Copy Connector for ERP is required prior to installation.
    • ServiceNow AI Platform Plugins: Installation requires the Integration Hub plugin and Financial Services Remote Tables plugin.
    • MID Server: A MID Server is needed for on-premises ERP connections, with proper configuration and assigned roles. For cloud solutions like S/4HANA Cloud or SuccessFactors, the MID Server is not required.

    MID Server Configuration

    • Configure the MID Server to support the Zero Copy Connector for ERP application and add it to capabilities.
    • Assign the snerpintegration.erpmidserver role to the miduser user to enable data import via the ImportSet API.
    • Ensure MID Server credentials match the ERP service user credentials.

    SAP System User Authorizations

    • Development System: Use an SAP service user with the following authorizations:
      • SRFC with Activity 16 (Execute) for specific Function Modules (e.g., RFCPING, BAPIMONITORGETLIST, RFCREADTABLE)
      • STABUNAM with Activity 03 (Display) for several system tables (e.g., DD01L, DD02L)
      • SDEVELOP with Activity 03 (Display)
    • Production and Test Systems: Use an SAP service user with similar RFC and table display authorizations tailored to production needs (including BAPITRANSACTIONCOMMIT and BAPITRANSACTIONROLLBACK).

    SAP Proprietary Files and MID Server JARs

    • Obtain required SAP proprietary JAR and DLL files from your SAP ECC RFC account administrator:
      • sapjco3.dll for Windows MID Server
      • libsapjco3.so for Linux MID Server
      • sapjco3.jar for both Windows and Linux
    • Create corresponding records in ServiceNow under All > MID Server > JAR Files and attach the files accordingly.
    • Expect multiple MID Server restarts during this setup process.

    SAP System Configuration

    • Configure the SAP Java Connector (JCo) according to SAP Help Portal guidelines before installing the connector.
    • Add the DuckDB JDBC driver JAR to the MID Server to enable data processing capabilities.
    • Ensure your ERP system meets the minimum version requirements:
      • SAP ECC with Netweaver 7.31 or higher
      • Any version of SAP S/4HANA

    This setup ensures a seamless connection between your ServiceNow instance and your SAP ERP system, enabling efficient data integration without copying large datasets. Proper role assignments, authorizations, and file configurations are crucial for successful deployment and operation of the Zero Copy Connector for ERP.

    Before you install Zero Copy Connector for ERP (Enterprise Resource Planning), you must complete several configurations, on both the ERP system and on the ServiceNow AI Platform.

    Licensing

    You must have a license and get entitlement to Zero Copy Connector for ERP for installation. For more information, see .

    ServiceNow AI Platform plugins

    The following plugins and servers are required for installing Zero Copy Connector for ERP:
    • Integration Hub plugin (for more information, see Request Integration Hub)
    • Financial Services Remote Tables plugin (for more information, see )

    MID Server requirements

    Note:
    If you are going to use a cloud solution, such as S/4HANA Cloud or SuccessFactors, MID Server is not required.
    Communicating with the ERP system through a MID Server requires a valid connection and credential alias.
    Note:
    The credentials you specify for the Zero Copy Connector for ERP connection must match the service user credentials in the ERP system.

    Zero Copy Connector for ERP and ERP Semantic Mining currently support ECC (minimum SAP Netweaver 7.31) and SAP S/4HANA systems.

    Navigate to All > MID Server > Servers, select a MID Server, and add the following:
    • In the Supported applications tab, edit the list to include Zero Copy Connector for ERP.
    • In the Capabilities tab, add Zero Copy Connector for ERP.

      MID server record related lists with capabilities tab displayed showing Zero Copy Connector for ERP.

    For more information, see MID Server.
    Assign the mid_user user the sn_erp_integration.erp_mid_server role. The role enables the MID Server to use the ImportSet API to send data to the ServiceNow instance.
    1. Navigate to All > User Administration > Users.
    2. Find and select the mid_user.
    3. Select the Roles tab.
    4. Select Edit.
    5. Find and assign the sn_erp_integration.erp_mid_server role.

    Required SAP authorizations in development system

    For the credentials, use an SAP service type user account in your ERP system that requires the following SAP authorization objects:

    • S_RFC with Activity = 16 (Execute) for the following Function Modules:
      • RFCPING
      • BAPI_MONITOR_GETLIST
      • RFC_METADATA_GET
      • RFC_GET_FUNCTION_INTERFACE
      • RFC_READ_TABLE
      • DDIF_FIELDINFO_GET
    • S_TABU_NAM with Activity 03 (Display) for the following tables:
      • DD01L
      • DD02L
      • DD02T
      • DD03L
      • DD04L
      • DD04T
      • DD12L
      • DD17S
      • DD40L
    • S_DEVELOP with Activity 03 (Display)

    Required SAP authorizations in production and test system

    For the credentials, use an SAP service type user account in your ERP system that requires the following SAP authorization objects:

    • S_RFC with Activity = 16 (Execute) for the following Function Modules:
      • RFCPING
      • BAPI_TRANSACTION_COMMIT
      • BAPI_TRANSACTION_ROLLBACK
      • RFC_METADATA_GET
      • RFC_GET_FUNCTION_INTERFACE
      • RFC_READ_TABLE
    • S_TABU_NAM with Activity 03 (Display) for the tables you have used in models.

    SAP proprietary files

    Contact the admin of your SAP ECC RFC account to obtain the following SAP proprietary JARs and other required files.
    • Create a record called "SAP Jco Dll" and attach sapjco3.dll. Use this file if your MID Server is installed on a Windows server.
    • Create a record called "SAP Jco so" and attach libsapjco3.so. Use this file if your MID Server is installed on a Linux server.
    • Create a record called "SAP Eco Jar" and attach sapjco3.jar. Use this file for both Windows and Linux.
    Note:
    Create the records at All > MID Server > JAR Files. For more information about creating JAR files and adding attachments, see .

    The MID Server restarts multiple times during this process.

    For details about these files, see SAP ECC RFC Spoke.

    SAP configuration

    You must configure the JCO connector before you install Zero Copy Connector for ERP. For more information, see Installing the SAP Java Connection (JCo) on the SAP Help Portal.

    You must add the DuckDB JDBC jar as a MID Server jar. For more information and to download, see DuckDB JDBC Driver 1.1.1 on the Maven website.

    Additionally, you need the following on your ERP system:
    • SAP ECC (minimum SAP Netweaver 7.31)
    • SAP S/4HANA (all versions supported)
    • SAP Java Connector