---
sourceDocument: Brazil Workflow Data Fabric
sourceDocumentLink: https://www.servicenow.com/docs/r/integrate-applications

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Workflow Data Fabric

ft:clusterId :

    - crint

bundleId :

    - crint

workflow :

    - Creator


---

# Content packs

# Exploring Zero Copy Connector for ERP content packs {#ariaid-title1}

Release version: Brazil  
Updated August 5, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read
Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of Exploring Zero Copy Connector for ERP content packs

Zero Copy Connector for ERP content packs provide pre-built ERP models and process extensions designed to accelerate SAP integration development within ServiceNow.
These content packs are available as separate downloads from the ServiceNow Store and aim to simplify building ERP models, especially for developers with limited SAP domain knowledge.
Each pack focuses on a specific business process area, offering ready-to-use data models and operations that reduce manual configuration efforts.
Show full answer Show less  

## Key Features

* **Pre-configured ERP Models:** Content packs include models for common SAP business processes such as Enterprise Data Foundation, Quote to Cash, Source to Settle, and Hire to Retire.
* **Typical Operations Ready:** Read, create, and update operations come with input/output parameter mappings pre-set for relevant SAP fields.
* **Process Extensions:** Packs include workflow extensions that automate common SAP integration tasks, such as managing delivery and billing blocks in sales orders.
* **SAP Domain Expertise Not Required:** Developers do not need deep SAP knowledge to implement and customize these models, as the complex SAP data structures and mappings are already handled.

## Key Outcomes

* **Accelerated Development:** Significantly reduces the time and effort needed to build SAP integrations by eliminating manual mapping of SAP tables, BAPIs, and fields.
* **Improved Productivity:** Developers can focus on application-specific configuration rather than researching SAP internals.
* **Reduced Risk:** Decreases errors related to incorrect SAP data mappings by providing validated, tested models and workflows.
* **Scalable Integration:** Enables quick adaptation to various SAP business processes through modular content packs, supporting diverse enterprise needs.  
Use Zero Copy Connector for ERP (Enterprise Resource Planning) content packs to view examples and create an ERP model faster.
Zero Copy Connector for ERP content packs are collections of ERP models and process extensions, available as separate downloads from the ServiceNow Store. They give developers a significant head start when building SAP integrations, especially developers and teams with little or no SAP domain knowledge.

Each content pack is organized around a specific business process area. Currently available content packs include:

* Enterprise Data Foundation: Data models covering materials, vendors, customers, cost centers, chart of accounts, and foundational SAP reference data that spans modules.
* Quote to Cash: Sales order management models covering create, read, and update operations for sales orders, outbound deliveries, credit memos, customer invoices, and customer credit limits.
* Source to Settle: Procurement models covering purchase orders, purchase requisitions, and purchasing info records.
* Hire to Retire: Employee life cycle models covering candidates, employee profiles, job applications, job requisitions, and positions.
{#exploring-erp-content-packs__ul_z1l_yv5_k3c}

## Key benefits {#exploring-erp-content-packs__section_esq_nw5_k3c}

The biggest benefit is speed. Building models from scratch requires mapping SAP tables, BAPIs (business application programming interfaces), input/output fields, and operations by hand. Content packs give developers a
ready-made starting point. Read, update, and create operations come pre-configured with typical input/output parameter mappings already in place.

SAP data structures are complex. Content packs make SAP integrations accessible to developers who don't have deep SAP expertise. The work of identifying the right tables, BAPIs, and field mappings has already been done.

## Use case {#exploring-erp-content-packs__section_cgc_5w5_k3c}

A developer must build an application that manages sales order delivery and billing blocks in SAP. However, the developer isn't an SAP expert and doesn't know which fields control blocking behavior.

Rather than spending days researching, they install the Quote to Cash content pack. They find the CP: Sales Orders model already has Read, Update, and Create operations configured, with input and output parameters mapped to
relevant SAP fields. They also find a process extension called Manage Delivery and Billing Block that contains two subflows: one that reads all sales orders with delivery or billing blocks, and one that updates the blocking
status for a given order.

The developer clones the model into their own application scope, copies the process extension into Workflow Studio, and wires it to their application. The developer can do this work without needing to know the underlying SAP
field names. What might have taken weeks of research is reduced to configuration work.