--- sourceDocument: Australia Workflow Data Fabric sourceDocumentLink: https://www.servicenow.com/docs/r/integrate-applications Release : - australia ft:locale : - en-US ft:publication_title : - Australia Workflow Data Fabric ft:clusterId : - crint bundleId : - crint workflow : - Creator --- # ERP models # Building and managing models to work with ERP data {#ariaid-title1} * Release version: Australia * * Updated March 12, 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Building and managing models to work with ERP data Models in the Zero Copy Connector for ERP act as templates that provide access to ERP data by defining entities, attributes, operations, and relationships reflecting ERP business processes. They enable ServiceNow customers to integrate ERP data with the ServiceNow AI Platform, facilitating read, update, and create operations on ERP systems. Show full answer Show less There are two main types of models: * **Platform models:** Map ERP data to existing standardized ServiceNow platform tables to unify data formats. * **ERP models:** Custom models that follow the native data structures of the connected ERP system, accommodating unique ERP formats. ## Key Features * **Model management:** Allows building and customizing models to map input/output fields, create table joins, and manage create/read/update operations on ERP data. * **Data staging:** Models act as staging areas containing all potential fields for remote and extraction tables, enabling seamless data querying and use on the ServiceNow AI Platform. * **Integration flexibility:** Supports multiple models connected to different ERP tables or systems, enabling modular and comprehensive ERP data integration. * **Use of BAPIs:** Models can leverage BAPIs (Business Application Programming Interfaces) for executing remote ERP function calls to perform data operations. * **Predefined content:** Zero Copy Connector provides standard models and content packs (e.g., SAP Material Stock, SAP Purchase Document) to accelerate implementation. * **Workflow integration:** Retrieved ERP data can be used in ServiceNow Workflow Studio for automating business processes beyond the connector itself. * **Role and permissions:** The `snerpintegration.erpadmin` role is required to create and edit models, and a system property must be enabled for model customization. ## Practical Use and Outcomes ServiceNow customers can utilize models to create a tailored integration layer between their ERP system and the ServiceNow AI Platform, enabling: * Efficient synchronization and sharing of ERP data with ServiceNow applications. * Customizable data operations such as reading, updating, and creating ERP records using a single create, read, and update operation per model. * Regular extraction of filtered ERP data into ServiceNow for analytics, automation, or other AI-driven processes. * Reduced manual development effort by leveraging standard models and content packs. Overall, models empower customers to build scalable, maintainable, and precise ERP integrations that support business processes directly within the ServiceNow environment. Models in Zero Copy Connector for ERP (Enterprise Resource Planning) function as templates for sets of tables that give you access to ERP data. Use model management to build read, update, and create operations that access the ERP system. The operations have specified inputs and outputs to map fields for use on the ServiceNow AI Platform. ## Models represent datasets and create a staging area {#work-with-erp-data-models__section_z5v_vd1_cyb} A model represents the logical structure and organization of data coming from the ERP system. Models define the entities, attributes, read/update operations, and table join relationships that capture and represent business processes and data elements in the ERP system. When you first open Zero Copy Connector for ERP, you view a list of the models for your instance. Figure 1. How models use operations to connect ERP systems with applications There are two types of models: * Platform model: Model with input and output fields mapped to an already existing platform table. These models standardize ERP data by mapping it to ServiceNow standardized platform tables. * ERP model: New, custom ERP model. These models follow the data structures defined by the connected, external ERP system. ERP models accommodate the unique formats of each ERP system. {#work-with-erp-data-models__ul_etj_lnc_23c} Zero Copy Connector for ERP provides a standard set of models, such as SAP Material Stock and SAP Purchase Document. For a list, see [Standard extraction tables for Zero Copy Connector for ERP](https://www.servicenow.com/docs/gIUC6bo~7v28WadJ4rCdoQ "Zero Copy Connector for ERP (Enterprise Resource Planning) provides a number of standard extraction tables that you can link to ERP models."). For information about building new models, see [Create a model](https://www.servicenow.com/docs/ewsOSalRn6s3bmM7r5LZdg "Add a model in Zero Copy Connector for ERP (Enterprise Resource Planning) to create a dataset containing tables from the ERP system to read and send updates to the ERP system."). Use Zero Copy Connector for ERP data products, sets of predefined models and process extensions, as examples to help you implement and deploy applications with less manual work. For more information, see [Zero Copy Connector for ERP content packs](https://www.servicenow.com/docs/uw3Eyg0x3xSU20zi5k491Q "Use Zero Copy Connector for ERP content packs as examples to help you implement and deploy applications with less manual work."). A model serves as a blueprint for configuring, customizing, and integrating the ERP system to meet your business requirements. A model functions as a staging area that contains all potential fields you can add to remote and extraction tables, as well as, create, read, and update operations. You can then use the tables and queried data as a data source on the ServiceNow AI Platform. You can also build flows in Workflow Studio to use retrieved ERP data for processes or tasks outside of Zero Copy Connector for ERP. You can view the list of existing models or add a new one to create a custom dataset. After you add a remote table, you can manage models to map input and output parameters, update the ERP system using BAPIs, and create table joins. You can also create extraction tables that regularly pull large amounts of filtered data from the ERP system. Another option is to use a custom ERP action in Workflow Studio to use queried ERP data in other ServiceNow AI Platform processes. You can create as many models as needed, though you can't edit their field names. The sn_erp_integration.erp_admin role is required to create and edit models. ## How models are structured {#work-with-erp-data-models__section_kld_dcr_dyb} Each model is linked to tables on the ERP system, as well as remote tables and ERP extraction tables on the ServiceNow AI Platform. You can connect the same table to multiple different models. Models are connected to an ERP system, one ERP system for each model. The connected ERP system: * Enables access to field and table information. * Helps coordinate data synchronization, sharing, and collaboration, enabling seamless integration and operation between the model and the ERP system. {#work-with-erp-data-models__ul_nvy_scr_dyb} Models encompass remote tables from the ERP system, as well as APIs, ERP extraction tables, and create/read/update operations, to create a holistic dataset. For example, you can have one model for sales orders and another for inventory. Note: After installing Zero Copy Connector for ERP, an admin or a user with the sn_erp_integration.erp_admin role must enable the sn_erp_integration.enableModelModification property so users can customize models. After enabling the sn_erp_integration.enableModelModification property, Zero Copy Connector for ERP retrieves all tables and BAPIs (Business Application Programming Interface) to use when managing models. System properties are maintained in the System Property table \[sys_properties\], which you can access using the module navigator, or by directly entering sys_properties.list in the Navigator Filter. ## Managing models to perform create, read, and update operations on ERP systems {#work-with-erp-data-models__section_mcv_y5q_y1c} After you create or clone a model, you can specify how Zero Copy Connector for ERP reads, writes, and creates on the ERP system using the model manager page. When managing models, you have the option to use a BAPI, which is a remote procedure SAP function call that's similar to an API. Each model can have only one create, one read, and one update operation defined. For more information, see [Exploring Zero Copy Connector for ERP models](https://www.servicenow.com/docs/NU6zdbRB2GhdDzp4xca4FA "Build ERP (Enterprise Resource Planning) models in Zero Copy Connector for ERP to create read, update, and create operations and organize mirrored ERP data.").