--- sourceDocument: Australia Workflow Data Fabric sourceDocumentLink: https://www.servicenow.com/docs/r/integrate-applications Release : - australia ft:locale : - en-US ft:publication_title : - Australia Workflow Data Fabric ft:clusterId : - crint bundleId : - crint workflow : - Creator --- # Explore # Exploring Workflow Data Fabric Home {#ariaid-title1} Release version: Australia Updated March 12, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Exploring Workflow Data Fabric Home Workflow Data Fabric Home in ServiceNow is a unified data foundation designed to connect scattered enterprise data across multiple systems. It governs data through stable contracts and prepares it for workflows, analytics, and AI applications. This solution addresses the challenge of fragmented data and redundant integration efforts by enabling teams to discover, reuse, and manage data efficiently without rebuilding pipelines or compromising data integrity. Show full answer Show less ## Key Features * **ServiceNow Otto Panel:** An AI-guided assistant embedded on the Workflow Data Fabric home page that helps with data integration, discovery, and action-taking within the current workflow context. * **Connect Hub:** A centralized area for connection administrators to create and manage connections to external systems, configure credentials, set up metadata collectors, and assign Data Steward access. * **Data Catalog:** A self-service discovery platform where users browse Data Products and Interfaces with visibility into trust scores, lineage, and governance metadata, allowing informed access requests and data evaluation. * **Data Workbench:** An interface for Data Stewards to create and manage Data Interfaces and Products, define data mappings, apply access controls, and publish governed data assets. ## Roles and Responsibilities * **Connection Admin:** Manages external system connections and grants access. * **Data Steward:** Owns data products and interfaces, responsible for schema design, governance, metadata, and lifecycle management. * **WDF Builder:** Extends connectivity by creating connectors without modifying data contracts. * **WDF Operator:** Builds workflows consuming governed data but does not modify contracts. * **WDF Consumer:** Discovers, evaluates, requests access to, and uses governed data through workflows, analytics, or AI. ## Benefits for ServiceNow Customers * **Efficient Data Reuse:** Discover and reuse existing data connections, reducing redundant integration work. * **Trust and Transparency:** Access data with confidence using trust scores, lineage, and governance metadata visible in the Data Catalog. * **AI Assistance:** Utilize AI-guided recommendations to streamline data integration and discovery tasks. * **Comprehensive Data Packaging:** Organize data interfaces with rich business context, documentation, and governance details for easier consumer use. * **Flexible Data Patterns:** Support for various data synchronization patterns including single table, JOIN, UNION, and bi-directional synchronization. * **Automated Metadata Management:** Continuously discover schemas and build lineage without manual effort, enhancing governance and data usability. * **Reliable AI and Workflow Data:** Provide trusted, contextualized data for AI agents and workflows to consume safely and effectively. ## Next Steps ServiceNow customers looking to implement or optimize Workflow Data Fabric Home should explore configuration guidance, leverage ServiceNow Otto for AI-assisted data tasks, establish connections through Connect Hub, and utilize the Data Catalog and Data Workbench to manage and consume governed data effectively. Workflow Data Fabric Home is ServiceNow's unified data foundation that connects enterprise data where it lives, governs it through stable contracts, and makes it ready for workflows, analytics, and AI. ## Workflow Data Fabric Home overview {#exploring-workflow-data-fabric__cf-exploring-parent-overview} Workflow Data Fabric addresses a common enterprise challenge: Data is scattered across dozens of systems, integrations are rebuilt team by team, and AI agents lack the governed context they need to act reliably. Workflow Data Fabric Home addresses this challenge so that once data is connected and governed, any team can discover and reuse it without rebuilding pipelines or compromising data integrity. ServiceNow Otto Panel for Workflow Data Fabric Home : The Now Assist panel embedded in the top-right corner of the Workflow Data Fabric (WDF) home page header provides AI-guided assistance for data integration, discovery, and action-taking tasks without leaving your current work context. ServiceNow Otto for Workflow Data Fabric (WDF) : ServiceNow Otto for WDF search field in the Workflow Data Fabric (WDF) home page also provides AI-guided assistance. Describe what you need and ServiceNow Otto for WDF recommends whether to reuse existing data or connect a new source, and then routes you to the right place. Connect Hub : Where Connection Admins create and manage connections to external systems. From Connect Hub, admins configure credentials and authentication, set up metadata collectors, and grant Data Stewards access to work with connected data. Data Catalog : The self-service discovery layer where consumers browse and evaluate Data Products, Data Interfaces, and other cataloged assets. The Data Catalog displays trust scores, lineage, and governance metadata, enabling consumers to request access and confirm data usability before building on it. Data Workbench : The interface in Workflow Data Fabric Home where Data Stewards create Data Interfaces and Data Products. The Data Workbench is also used to define mappings, set ACLs, and publish or promote assets. For more information, see [Workflow Data Fabric Home navigation](https://www.servicenow.com/docs/gZD6FRvF7SxnR2insXSNHQ "Workflow Data Fabric Home provides a unified, guided experience for connecting, understanding, and using enterprise data to power workflows, analytics, and AI. Access the tools needed to build trusted data assets, govern them, and make them available for consumption."). ## Workflow Data Fabric Home users {#exploring-workflow-data-fabric__cf-exploring-parent-users} {#exploring-workflow-data-fabric__table_yxj_nkc_hhc__entry__2} | User | Description | |-|-| | Connection Admin | Creates and manages connections, configures credentials, sets up metadata collectors, and grants Data Stewards access to connections. | | Data Steward | Creates and owns all Data products  and Data interfaces. Responsibilities include schema design, governance, metadata management, backward compatibility enforcement, and lifecycle management of all data contracts. | | WDF Builder | Creates connectors, spokes, and MCP servers to extend the connectivity layer without owning or modifying data contracts. | | WDF Operator | Builds deterministic and agentic workflows that consume governed data through Data Interfaces. WDF Operators are consumers of contracts, not owners or modifiers. | | WDF Consumer | Explores the Data Catalog to discover data products, evaluates them for use, requests access, and uses governed data through workflows, analytics, AI agents, or APIs. | [Table 1. Users] {#exploring-workflow-data-fabric__table_yxj_nkc_hhc}For more information, see [Workflow Data Fabric Home roles](https://www.servicenow.com/docs/yJGzpWC2b6TQCybupe_tBA "Several user roles are installed with activation of the ServiceNow WDF Unified Hub plugin."). ## Workflow Data Fabric Home benefits {#exploring-workflow-data-fabric__cf-exploring-parent-benefits} {#exploring-workflow-data-fabric__table_byj_nkc_hhc__entry__3} | Benefit | Feature | Users | |-|-|-| | Discover and reuse existing data connections. | Data Catalog, Connect Hub | All users | | Find data assets through marketplace-style browsing with trust scores, lineage, and semantic search. | Data Catalog | WDF Consumer, WDF Builder | | Get AI-guided recommendations. | Now Assist for Workflow Data Fabric | All users | | Package related Data Interfaces with business meaning, documentation, and governance metadata. | Data Workbench, Data products | WDF Consumer, Data Steward | | Support single table, JOIN, UNION, bi-directional synchronization, and aggregation patterns. | Data Workbench, Data interfaces | Data Steward | | Continuously discover schemas, build lineage, and enrich governance metadata without manual effort. | Metadata collectors | Data Steward, WDF Consumer | | Provide trusted, contextualized data that AI agents and workflows can safely consume. | Data products, Metadata | WDF Operator | [Table 2. Workflow Data Fabric benefits] {#exploring-workflow-data-fabric__table_byj_nkc_hhc} ## What to explore next {#exploring-workflow-data-fabric__cf-exploring-parent-links} To learn more about configuring and using Workflow Data Fabric Home, see: * [Configuring Workflow Data Fabric Home](https://www.servicenow.com/docs/FP~bRWsErwmhyZVoyZh3kw "Install Workflow Data Fabric Home and supporting applications to integrate data from multiple sources, unify it into a consistent structure, and make it available across UI, workflows, GenAI, agents, and processes.") * [ServiceNow Otto for Workflow Data Fabric (WDF)](https://www.servicenow.com/docs/PhS~ll_HLrXs9_3Em8GzPw "The ServiceNow Otto for Workflow Data Fabric (WDF) application provides AI-guided assistance for discovering data fabric assets and configuring integrations. Use it to receive contextual recommendations and take actions directly without leaving your workflow.") * [Connect to external systems](https://www.servicenow.com/docs/FAiLHznoli3ADa~yxmkhOg "Connect Hub is a unified workspace for discovering, building, and managing integrations between ServiceNow and external systems. It consolidates discovery, configuration, and management into a single interface.") * [Data Catalog](https://www.servicenow.com/docs/1wOKVSNRNv~5PeYcvTaCkQ "The Data Catalog module within the Workflow Data Fabric application helps you discover, understand, and manage your organization's data assets. Use the Data Catalog to search for data across multiple systems, view comprehensive metadata and relationships, track data lineage, and connect to data sources for analysis.") * [Data Products](https://www.servicenow.com/docs/ltyN0xy6R_PutHpi7DRWjA "Create and manage data products and data interfaces to enable data sharing and consumption across your organization.") * [Workflow Data Fabric Home Reference](https://www.servicenow.com/docs/k9xbv8l_ddHnnlMYYc711A "Reference topics provide additional information about the terms, forms, and concepts that you use for Workflow Data Fabric Home.") {#exploring-workflow-data-fabric__ul_cyj_nkc_hhc}