--- sourceDocument: Australia Workflow Data Fabric sourceDocumentLink: https://www.servicenow.com/docs/r/integrate-applications Release : - australia ft:locale : - en-US ft:publication_title : - Australia Workflow Data Fabric ft:clusterId : - crint bundleId : - crint workflow : - Creator --- # Amazon S3 Spoke # Amazon S3 Spoke {#ariaid-title1} Release version: Australia Updated August 3, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Amazon S3 Spoke The Amazon S3 Spoke enables integration between ServiceNow and Amazon S3, allowing customers to manage S3 buckets, objects, tags, and access control lists (ACLs) directly from their ServiceNow instance. This integration streamlines automation of Amazon S3 tasks triggered by ServiceNow events, improving operational efficiency. Show full answer Show less This spoke requires an Integration Hub subscription and supports API version 2010-03-31, with potential compatibility for later versions. It does not currently support government or federal government AWS regions. ## Key Features * **Bucket Management:** Create buckets, list buckets, and retrieve bucket region information. * **Object Management:** Copy, delete, list, download objects from S3 to ServiceNow records, and upload ServiceNow attachments to S3 buckets. * **Permission Management:** Create and retrieve ACLs for S3 buckets. * **Tag Management:** Look up and update tags on Amazon S3 resources. Actions provided by the spoke can be used independently without subscribing to Amazon S3 notifications. ## Practical Requirements and Setup * AWS user with full Amazon S3 access, along with Access Key ID and Secret Access Key credentials. * Use of ServiceNow's connection and credential aliases to centrally manage credentials and connection details, enabling easier updates across environments without reconfiguring actions. * The spoke can run either on the ServiceNow instance or via a MID Server, offering flexibility in deployment based on customer environment needs. ## Expected Outcomes for ServiceNow Customers By implementing the Amazon S3 spoke, customers can automate and manage Amazon S3 resources seamlessly within ServiceNow workflows. This reduces manual effort, ensures consistent bucket and object management, and enhances control over permissions and metadata tagging---all accessible through familiar ServiceNow interfaces. Integrate ServiceNow with Amazon S3. Manage buckets, objects, tags, and related ACLs in Amazon S3 from your ServiceNow instance. ## Request apps on the Store {#amazon-s3-spoke__section_xcf_3df_mjb} Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#amazon-s3-spoke__inline-send-to-store} ## Integration Hub subscription {#amazon-s3-spoke__section_rsf_yvb_l3b} This spoke requires an Integration Hub subscription. For more information, see [Legal schedules - IntegrationHub overview](https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/legal/snc-addendum-integrationhub.pdf). ## Spoke version {#amazon-s3-spoke__section_mg5_d1v_bsb} Amazon S3 spoke v1.3.2 is the latest version. For version history of the spoke, see [Amazon S3 spoke release notes](https://www.servicenow.com/docs/r/store-release-notes/store-integrationhub-rn-amazon-s3.html).{#amazon-s3-spoke__amzs3-ver} ## Supported version {#amazon-s3-spoke__section_b5j_flt_pkb} This spoke was built for API version 2010-03-31, but may be compatible with later versions. ## Supported regions {#amazon-s3-spoke__section_m5x_4kf_qcc} Currently, the spoke does not support the government or federal government regions. ## Spoke requirements {#amazon-s3-spoke__section_g1j_zlt_pkb} * User with full access to Amazon S3. * Access Key ID and Secret Access Key of the user. Record these values for later use. {#amazon-s3-spoke__ul_pvn_3f5_pkb}For information about creating and accessing keys, see the [AWS Security Credentials](https://docs.aws.amazon.com/general/latest/gr/aws-security-credentials.html) documentation. ## Spoke actions {#amazon-s3-spoke__section_t31_1mt_pkb} The Amazon S3 spoke provides actions to automate Amazon S3 tasks when events occur in ServiceNow. Available actions include:{#amazon-s3-spoke__table_gvv_pl5_pkb__entry__3} | Category | Action | Description | |-|-|-| | Bucket Management | Create Bucket | Creates a bucket in Amazon S3. | | Bucket Management | Look up Buckets | List Amazon S3 buckets. | | Bucket Management | Look up Bucket Region | Retrieves the AWS region in which an Amazon S3 bucket was created. | | Object Management | Copy Object | Copies object from source to destination. | | Object Management | Delete Object | Deletes specified object from a bucket. | | Object Management | Look up Objects by Bucket Stream | Lists the objects in the specified Amazon S3 bucket. | | Object Management | Download S3 Object to ServiceNow Record | Downloads the requested object from Amazon S3 and attaches it to a record in ServiceNow. | | Object Management | Upload ServiceNow Attachment to S3 | Uploads file from the System Attachment Table (sys_attachment) to a specified Amazon S3 bucket. | | Permission Management | Create ACL | Create new ACL for a bucket and delete the existing one. | | Permission Management | Look up ACL | Retrieves the ACL details for the requested resource. | | Tag Management | Look up Tags | Lists tags of the specified Amazon S3 resource. | | Tag Management | Update Tags | Updates the tags of the specified Amazon S3 resource. | [ ] {#amazon-s3-spoke__table_gvv_pl5_pkb} Note: Spoke actions can be used independently without subscribing to notifications from Amazon S3. ## Connection and credential alias requirements {#amazon-s3-spoke__section_jbq_hvk_5jb} Integration Hub uses aliases to manage connection and credential information, and OAuth credentials. Using an alias eliminates the need to configure multiple credentials and connection information profiles when using multiple environments. If the connection or credential information changes, you don't need to update any actions that use the connection. For information about setting up the spoke, see [Set up the Amazon S3 spoke](https://www.servicenow.com/docs/BYfi6RJhq0jwcF5FYAx5nw#setup-amazon-s3 "Use Amazon S3 as file storage in place of attachments in ServiceNow. Adds Amazon S3 storage to your ServiceNow instance and enables users to reference Amazon S3 files in ServiceNow records."). ## MID Server requirements {#amazon-s3-spoke__section_fnf_n24_ckc} This spoke can run either on an instance or, optionally, through a MID Server. Use the connection record associated with the Amazon S3 alias to configure where actions run and, if needed, specify MID Server selection attributes. For more information, see [MID server](https://www.servicenow.com/docs/access?context=mid-server-landing&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US). To set up the MID Server for this spoke, see [Set up MID Server for a spoke](https://www.servicenow.com/docs/OEkPOX7xORDj2GD6UZwzjg "Configure MID Server settings on your ServiceNow instance that enables it to integrate with a third-party application via MID Server after you have set up the connection record for a spoke.").