Building integrations in Integration Hub Release version: Australia Updated March 12, 2026 1 minute to readCreate integrations with Integration Hub. Integration Hub spokesActivate spokes to enhance your Workflow Studio experience with integration-specific content. Use prebuilt flows and actions to automate your integrations or create your own integration automation.Set up MID Server for a spokeConfigure MID Server settings on your ServiceNow instance that enables it to integrate with a third-party application via MID Server after you have set up the connection record for a spoke.Now Assist in Conversational SpokesUse Now Assist in Conversational Spokes application to start utilizing the conversational ability of Integration Hub spoke actions.Now Assist for Integration HubUse the ServiceNow Now Assist AI agents to mimic human-like intelligence by using Large Language Models (LLMs) to perform tasks that range from simple automated responses to complex problem-solving. Utilize the conversational ability of Integration Hub spoke actions.Data Stream actions and paginationSend REST, SOAP, or JDBC requests from Workflow Studio to APIs that return a stream of response data larger than 10 MB, or that return paginated results. Parse stream data into a series of complex object outputs and use the data pills in other actions in a flow.Conditional and event-driven inbound integrationIntegration Hub enables both conditional and event-driven inbound integration with third-party applications.Integration stepsEnable custom actions to integrate with external systems by activating Integration Hub, which adds integration steps to the Workflow Studio interface.REST API triggerStart a flow from an inbound API call or webhook from an external system. Configure the trigger start conditions without having to write or maintain custom code.Password reset using Integration HubCreate subflows in Integration Hub to automate and customize the password reset process for users managed by third-party applications such as Okta or Microsoft Entra ID.
Building integrations in Integration Hub Release version: Australia Updated March 12, 2026 1 minute to readCreate integrations with Integration Hub. Integration Hub spokesActivate spokes to enhance your Workflow Studio experience with integration-specific content. Use prebuilt flows and actions to automate your integrations or create your own integration automation.Set up MID Server for a spokeConfigure MID Server settings on your ServiceNow instance that enables it to integrate with a third-party application via MID Server after you have set up the connection record for a spoke.Now Assist in Conversational SpokesUse Now Assist in Conversational Spokes application to start utilizing the conversational ability of Integration Hub spoke actions.Now Assist for Integration HubUse the ServiceNow Now Assist AI agents to mimic human-like intelligence by using Large Language Models (LLMs) to perform tasks that range from simple automated responses to complex problem-solving. Utilize the conversational ability of Integration Hub spoke actions.Data Stream actions and paginationSend REST, SOAP, or JDBC requests from Workflow Studio to APIs that return a stream of response data larger than 10 MB, or that return paginated results. Parse stream data into a series of complex object outputs and use the data pills in other actions in a flow.Conditional and event-driven inbound integrationIntegration Hub enables both conditional and event-driven inbound integration with third-party applications.Integration stepsEnable custom actions to integrate with external systems by activating Integration Hub, which adds integration steps to the Workflow Studio interface.REST API triggerStart a flow from an inbound API call or webhook from an external system. Configure the trigger start conditions without having to write or maintain custom code.Password reset using Integration HubCreate subflows in Integration Hub to automate and customize the password reset process for users managed by third-party applications such as Okta or Microsoft Entra ID.